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Dear MassiveGrid,
Thank you for your reply.
This is my 6th post here making another formal request.
Your reply talks about the 'upgrades team' but when replies are posted here, there is no signature or anyone signing off with the text 'upgrades team'.
Hence we do not have a clue to know when it is 'upgrades team' replying or 'another team' that is replying.
If you wanted to know if we received our bonus since our 1st post here on 01 Dec 2024, the answer is NO. This is our 6th post here and we have not received our bonus.
My Frankfurt located VM is inaccessible, at first I was able to check VNC console and saw (probably as a result of your moving VM around) that systemd-journal couldn't start. Well I guess that some instability would be expected and I would just fix it after booting from CD - but guess what - when I want to assign CD and change boot order the menu never opens and always time outs.
I didn't expect much, but if the system isn't at least basically operable in a week I'll be canceling my service
We're currently processing bonuses on Nov 28th. We expect to be processing bonuses of Dec 1st in the next 2-3 days.
All the services in Frankfurt will have been migrated next week to the new cluster. Thank you for your patience and understanding. 2 months free service will be applied to all the customers that were affected.
Certainly, it's planned for January 2025, so it's going to be here soon!
This is my third request for 4th year and price lock. Can you check on it.
Order Number: 9295104365
Thanks!!
Ready, operational, online, connected, pingable, extended to the 4th year and price locked for all future upgrades!
We'll definitely upgrade you, please hold as the upgrades team is working as fast as possible for the bonuses. Thank you!
You're very welcome! Your order has been extended to the 4th year for free and price locked for all the future upgrades!
Locked!
Extended and locked!
Certainly not! The bonus has been applied. Please let us know if everything is OK on your end. Thank you.
Ready! Extended and locked!
Order Number: 6396193864
Please extend my vps for 4th year and price locking.
Thanks.
There is direct reply to every order, which has been processed. Is that somehow to hard to understand?
If you have not received that reply and confirmation yet, you just have to wait in the queue like everyone else. Posting over and over like the other impatient morons before you will only slow it down even more.
It's not like the fourth year is arriving anytime soon.
Your Order Number is: 7127048962
Please extend my VPS for 4th year and lock in pricing.
Thank you!
Order Number: 1423336126
Please lock the price.
Thanks. : )
Order Number: 5571247386
Sorry, I found my order number in my Email.
my Order Number is : 3158012027
Invoice Number: Invoice #1969468
Please extend my vps for 4th year and price locking.
Thanks.
4th year extension added and price locked!
4th year added and price has been locked for upgrades!
All the orders up to Nov 28th have received the extra free year and the price lock that can be used for all their future resource upgrades.
Hello! We just checked and your order has been upgraded. Please let us know.
Extended and locked!
Anyone elses VPS have no networking?
I am having issues in Frankfurt. SSH does not work. I have no access to the vps.
Help my friends to extend the service to 4th year and lock prices. Thanks
Their order number:3458909759 and 3035188857
Thanks a lot.
i have some vps in NY and Frankfurt but i cant access to it and not ping with ip
Invoice Number: 1970196
Please extend my vps for 4th year and price locking.
Thanks.
Ticket #920292
Both VPS in NY and London are unavailable for a long time ;(