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[Virtono Black Friday 2024] - Up to 83% OFF VPS Hosting Plans! - "Unsustainable" Flash Deals!

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Comments

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @david said:
    Pretty sure I just threw away €50. The test IP for Singapore looks good, but actual network performance for the vps is really bad. Lots of packet loss and very slow speed. To the point that it really isn't usable.

    Our technicians are solving this issue right now. Thank you for understanding.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @cmeerw said:
    Not sure about the network speed (for Milan, IT)... The initial apt-get dist-upgrade after the first boot was like

    Fetched 870 MB in 2min 35s (5629 kB/s)

    Sure, the pre-configured German Ubuntu mirror probably wasn't ideal, but that speed still seems a bit lacking...

    And now I am noticing that none of the "Speed Test Download Links" actually works (just 404).

    Can you open a support ticket and share some speedtests, mtr/traceroute results, or anything that might help us investigate your issues. My colleagues will help you and solve it.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @david said:
    I'm trying to upload a file from my home fiber, and it's uploading at less than 1mbps. I uploaded the same file to my Vultr server and it maxed out my fiber at 75mbps.

    I'm trying to run a restore from rsync.net as well, and it's only getting around 1-2mbps. On a normal functioning server it runs at blazing speed.

    Please open a support ticket and my colleagues will solve your issue.
    If your server is in Singapore, please note that our technicians are working right now to solve the issue.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @juhuaxin said:
    Can I install the Windows system myself

    Yes, you can install it by uploading your own ISO file. We also have a Windows Server 2016 template with 180days trial license.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @rky said:
    Is Window OS supported?

    Yes, you can install it by uploading your own ISO file. We also have a Windows Server 2016 template with 180days trial license.

  • MuhakiMuhaki Member

    Do you have 4c/8gb in europe? Cph maybe?

  • cmeerwcmeerw Member

    @virtono said:

    @cmeerw said:
    Not sure about the network speed (for Milan, IT)... The initial apt-get dist-upgrade after the first boot was like

    Fetched 870 MB in 2min 35s (5629 kB/s)

    Sure, the pre-configured German Ubuntu mirror probably wasn't ideal, but that speed still seems a bit lacking...

    And now I am noticing that none of the "Speed Test Download Links" actually works (just 404).

    Can you open a support ticket and share some speedtests, mtr/traceroute results, or anything that might help us investigate your issues. My colleagues will help you and solve it.

    I raised a ticket on Saturday (after the network completely deteriorated), and it was quickly resolved then.

    Thanked by 1virtono
  • gksgks Member

    @cmeerw said:

    @virtono said:

    @cmeerw said:
    Not sure about the network speed (for Milan, IT)... The initial apt-get dist-upgrade after the first boot was like

    Fetched 870 MB in 2min 35s (5629 kB/s)

    Sure, the pre-configured German Ubuntu mirror probably wasn't ideal, but that speed still seems a bit lacking...

    And now I am noticing that none of the "Speed Test Download Links" actually works (just 404).

    Can you open a support ticket and share some speedtests, mtr/traceroute results, or anything that might help us investigate your issues. My colleagues will help you and solve it.

    I raised a ticket on Saturday (after the network completely deteriorated), and it was quickly resolved then.

    I do have network issues, not sure, it is them or their DC. They had their time.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @ebi_new20 said:
    Order Number: 4233193461
    Please double BW.
    Thanks.

    @Matt_Granger said:
    Order Number is: 5680729515
    Please double BW.
    Thanks.

    @amj said:
    Order Number: 2593496657
    Order Number: 8284448661
    Thank you!

    @vexon said:
    Order Number: 4009308451

    Thanks!

    @brian777 said:
    Order Number: 5432574205
    Please double bandwidth

    @Huishu said:
    Order Number: 4305055081, please double bandwidth. tks.

    I have doubled the BW for all these orders. Thank you for choosing us.

    Thanked by 1amj
  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @everythingnoob said:
    how about dmca ?

    We are a company in the european union, so we respect all the european and national laws.
    To answer your question, if we receive complaints we will email you to delete all copyrighted files.
    For more details: https://virtono.com/terms-of-service.php

    Thanked by 2gks Shot2
  • vpnareavpnarea Member

    @virtono said:

    @anthonylet said:
    Thanks for the offer!

    Please double my bandwidth, order number: 9134609618

    @job0121 said:
    Order Number: 8694618860

    I have doubled your BW. Thank you for your order.

    Please double the BW for this order too, thanks - order number 3418249864

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @dreamfly760 said:
    Order Number: 3170858908
    Thanks!

    BW Doubled.

    @luissousa said:
    Order 9529821340

    BW Doubled.

    @kaylelu said:
    Order Number: 7224189869

    This is a Flash Sale from the LET Mega thread, not from our thread, so the double BW will not apply.

    @Ahui said:
    Order Number: 1978717144
    Order Number: 9328533735
    Order Number: 5338582046
    Double the bandwidth, thank you

    This is a Flash Sale from the LET Mega thread, not from our thread, so the double BW will not apply.

    @morasantika said:
    Order Number: 6849390440
    Double the bandwidth, thank you

    This is a Flash Sale from the LET Mega thread, not from our thread, so the double BW will not apply.

  • schwabeneschwabene Member

    Order Number: 7711980828
    Please double bandwidth
    Thanks.

  • ranpharanpha Member

    Your Order Number is: 4699640375

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @gks said:
    @virtono Are you one man company? How the support and ticket work, you don't chat to resolve the issue. Hope all goes well.

    Do you think so? You know that we are not a small company. We are just overwhelmed by the huge amount of tickets opened in this period, a lot of people asking for promos, IP/Location change, issues, etc.

    Thanked by 1gks
  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @david said:
    I did open a ticket about the network issues, and they did respond that they conducted a check on their end, and that the latency and network speed looks good to them.

    I suspect the network was degraded due to all the new servers coming online. It has improved somewhat for me now, also.

    But while download speed seems good now, upload from my home fiber is still really bad (3 mbps or less typically). Reminds me of DSL days. However, it could be my isp just has bad routing or policies to their network. Anyway, it's not a good situation for me.

    It's not something you can test by pinging a test IP and downloading a test file, unfortunately.

    The problem will be solved soon. Indeed a part of the issue was the big number of new orders, everyone trying to test the infrastructure and so on. Also some filters and network settings needs to be adjusted on some nodes.

  • gksgks Member

    @virtono said:

    @gks said:
    @virtono Are you one man company? How the support and ticket work, you don't chat to resolve the issue. Hope all goes well.

    Do you think so? You know that we are not a small company. We are just overwhelmed by the huge amount of tickets opened in this period, a lot of people asking for promos, IP/Location change, issues, etc.

    Don't mind. Just wanted to understand, I went to linkedin to see yours later.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @pan21 said:
    Order Number: 8542568837

    I have doubled your bandwidth.

    @job0121 said:

    @job0121 said:
    ticket #833857 waiting, cannot use since signup yesterday

    Thanks, got reply, problem solved. Kindly double bw, 8694618860 and 5608305210

    BW Doubled.

    @pfoo said:
    Order Number: 5581368951
    for double Bandwidth.
    Thanks!

    BW Doubled.

    @schwabene said:

    @virtono said:
    Comment with your order number and I will double your Bandwidth.

    Order Number is: 7711980828

    Thank you!

    BW Doubled

    @divinerapierh said:
    Order Number: 1572163883
    Order Number: 2197824442

    Please double the BW, thank you!

    BW Doubled

    @MrTalon said:
    Are flash sale orders from main Black Friday thread applicable for the double bandwidth?
    If so, order number 9818199190

    Sorry, the double bw will not apply for the flash sales.

  • vpnareavpnarea Member

    Please double BW for order number 3418249864 too, thanks

  • CroissantCroissant Member

    @virtono please check PM, and my ticket there seem to be a misubderstanding that needs to be addressed

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @Croissant said:
    @virtono please check PM, and my ticket there seem to be a misubderstanding that needs to be addressed

    I have checked it and replied to your ticket. > @Croissant said:

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @eternitystar said:
    Order Number: 9048911062
    Order Number: 2744633363
    Please double bandwidth. Thank you~~

    This is a Flash Sale, so the double BW will not apply.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @carlosgomessouza99 said:
    Order Number is: 8975930109
    Kindly assist in doubling the bandwidth. Thanks!

    This is a flash sale order, not part of our standard BF offer. We cannot double the BW.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @Aitilos said:
    Order Number: 1847281226
    Double bandwidth pls

    @Croissant said:
    Order Number: 2837396983

    This is a flash sale, it not a part of our regular BF coupons, and the double bw doesn't apply for flash sales.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @gks said:

    @FAT32 said:

    @virtono said:
    We have a lot of clients and order, and a lot of person are using "gibberish" hostnames :)

    When I check the coupon codes I check with a hostname like: "asadasda", and happened twice this weekend :))

    Ya bought one last night, I think (Sorry bought too much random stuff impulsive-ly that I might have forgot), I thought that's very limited but seems same 70% off here. (No complain though :D)

    Any double resources/RAM/storage or the like for those SPECIALs?

    @FAT32 @david

    Check the ping time and trace for the IP, I have route issue, they said they will look into as they deal a lot of tickets. Not sure only few networks in India to their data center has bad route or as many. I did request either fix the route or refund, as I want SG machine for Wireguard, Home VPN, SG is 40 ms from me. I feel bad as I did not buy anything except Virtono and DigiRDP. Hope they will fix it, worst case refund. I am not too hurry to push, I wish there must be professional understanding of services. I am not using their VPS yet. Thank you @virtono still for a great offer. Hope we will work long time together.

    Virtono SG From Bangalore, South India IP V4

    HostHatch SG From Bangalore, South India IP V4

    This is not normal, the issue will be fixed, don't worry. Our technicians are on it.
    Regards

  • daviddavid Member

    @virtono said: The problem will be solved soon. Indeed a part of the issue was the big number of new orders, everyone trying to test the infrastructure and so on. Also some filters and network settings needs to be adjusted on some nodes.

    I asked to have my server moved from SG to HK, and they were kind enough to move it. So far, the network has been better in Hong Kong, for me.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @cmeerw said:

    @virtono said:
    We have a lot of clients and order, and a lot of person are using "gibberish" hostnames :)

    When I check the coupon codes I check with a hostname like: "asadasda", and happened twice this weekend :))

    Maybe take that as a sign that the ordering process is completely backwards: the hostname should be the last thing to fill out, not the first. And it would be nice to be able to change the hostname after ordering.

    This is the usual procces, more than half of the hosting providers are using the same ordering system, and all have the same order flow.

  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @zGato said:

    @cmeerw said:

    @virtono said:
    We have a lot of clients and order, and a lot of person are using "gibberish" hostnames :)

    When I check the coupon codes I check with a hostname like: "asadasda", and happened twice this weekend :))

    Maybe take that as a sign that the ordering process is completely backwards: the hostname should be the last thing to fill out, not the first. And it would be nice to be able to change the hostname after ordering.

    I think it used to sync with Virtualizor but stopped for some reason?

    Indeed. I told my colleagues to check the callback api and see what's wrong.

    Thanked by 1zGato
  • virtonovirtono 🚩 Patron Provider Tag Suspended

    @ume said:
    Order Number: 3150615714

    BW Doubled.

    Thanked by 1ume
  • ArirangArirang Member

    Order number : 5026479777

    Thank you.

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