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AMD GENOA starting at (4c/16gb/200gb) @4,95€ VPS Deal at ph24 [...]

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Comments

  • @ProHosting24 said:

    @Fritz said:

    @ProHosting24 said:
    we have already canceled and refunded about 30 customers

    all of you with such error notices will be canceled and refunded as well
    performance and other issues are being looked at right now in parallel

    Please don't cancel mine. I'm not a complainer. I can accept any performance.

    It's for my new home website.

    We only cancel orders that couldn't be delivered

    Please make it happen. Service ID #8200.

  • ProHosting24ProHosting24 Member, Patron Provider

    @Fritz said:

    @ProHosting24 said:

    @Fritz said:

    @ProHosting24 said:
    we have already canceled and refunded about 30 customers

    all of you with such error notices will be canceled and refunded as well
    performance and other issues are being looked at right now in parallel

    Please don't cancel mine. I'm not a complainer. I can accept any performance.

    It's for my new home website.

    We only cancel orders that couldn't be delivered

    Please make it happen. Service ID #8200.

    Just create a ticket and it will be processed like one of the other 143 currently open tickets

    Thanked by 1flx
  • @ProHosting24 said:

    @Fritz said:

    @ProHosting24 said:

    @Fritz said:

    @ProHosting24 said:
    we have already canceled and refunded about 30 customers

    all of you with such error notices will be canceled and refunded as well
    performance and other issues are being looked at right now in parallel

    Please don't cancel mine. I'm not a complainer. I can accept any performance.

    It's for my new home website.

    We only cancel orders that couldn't be delivered

    Please make it happen. Service ID #8200.

    Just create a ticket and it will be processed like one of the other 143 currently open tickets

    Oh wow. Ticket done.
    Good luck with the tickets.

  • @Mumbly said:

    So, you clearly know the reason: "They're out of IP. All unexpected orders will be refunded" and I understand your disappointment, but you don't allow possibility of an honest mistake or technical issue? It's a straight scam because they can't provide the service due to the stated reason and are refunding you?
    If your time is so valuable and you lost a millions because they can't provide you with a service you ordered 12 hours ago, maybe the low-end market isn't for you? Just sayin' - again.

    From a Marxist perspective, offering only a refund instead of delivering the promised service is exploitation. The business, as the capitalist side, is using technical issues or excuses to avoid responsibility, effectively stealing the consumer's time and money. The "low-end market" excuse does not justify poor service; it's just a way to further exploit vulnerable consumers. Time is labor, and a refund does not compensate for the real loss, which is the consumer's wasted labor and opportunity cost.

  • ok fine so we will recieve refund since my vps still shows
    HA SSD VPS - #8126
    "Failed to connect to virtualization environment" I was happy about BF Deals Bad luck!

  • @mqkssqz sorry, but you really sound like a dick.
    I understand your disappointment, but I'm not sure I would want you as a client.
    Especially in this low-budget, high-expectations segment.
    Look, man, things go wrong sometimes, but you're not in a premium hosting community, you're in a low-end community. Often we get more than we pay for, but sometimes things just don’t work, and we move on. You’re not an exception here.
    And stop pretending how valuable your time is while arguing here on the forum.

    May I suggest you take this as a lesson and try https://www.knownhost.com/high-frequency-nvme-vps or https://www.liquidweb.com/vps-hosting/cloud-vps/ next time? Both hosts have been in the industry for a long time, and I'm pretty sure they have the stock to meet your "time is money" needs.

  • ProHosting24ProHosting24 Member, Patron Provider

    ATTENTION PLEASE

    To all the customers that use other or faked data in their account:

    Please also post the correct mail address which has been used in paypal as well to process the refunds, we are not able to match chinese names against translated names with not matching email addresses!

    Just post your mail address or transaction id into the ticket

    Thanked by 1ariq01
  • @mqkssqz said:
    It seems that we were not educated in the same way. We were taught very early on that we should learn to make amends when we make mistakes instead of simply escaping.

    technically speaking they're not escaping; they do a refund for those people who don't lucky enough to snatch the deals. what kind of amend did you want? public apology? extra refund? please man.

    in flash sale deals like black friday, provider can't really please everyone. they have pool limit of things like hardware and other stuff, such as ip.

    if time really is that important, snatch deals from bigger vendor whose pool is almost unlimited, they surely could provide any number of vm you want. The order won't even be canceled because such cause like run out of ip address.

    don't whine cause you can't snatch the deals.

    Thanked by 2maverick towfiqi
  • @ProHosting24, what actually happened here? A human mistake or...? :)

  • My perfectly fine Genoa VPS watching me being exploited by @ProHosting24 to give them money and my time:

    Thanked by 3Falzo ehab maverick
  • @mqkssqz said:

    @Mumbly said:

    So, you clearly know the reason: "They're out of IP. All unexpected orders will be refunded" and I understand your disappointment, but you don't allow possibility of an honest mistake or technical issue? It's a straight scam because they can't provide the service due to the stated reason and are refunding you?
    If your time is so valuable and you lost a millions because they can't provide you with a service you ordered 12 hours ago, maybe the low-end market isn't for you? Just sayin' - again.

    From a Marxist perspective, offering only a refund instead of delivering the promised service is exploitation. The business, as the capitalist side, is using technical issues or excuses to avoid responsibility, effectively stealing the consumer's time and money. The "low-end market" excuse does not justify poor service; it's just a way to further exploit vulnerable consumers. Time is labor, and a refund does not compensate for the real loss, which is the consumer's wasted labor and opportunity cost.

    Even if I take Marxist perspective, not every labor translates in to fruitful operation but that doesn't mean there is exploitation.

    Are you trying to imply that these hosting are bourgeoisie which is trying to exploit these proletariat customers? In what account you took these hosting providers are bourgeoisie?

    If you really want to bring a perspective, at least be true to itself. You are insulting even Marxism by these irrelevant logic.

  • bmgprebmgpre Member
    edited November 2024

    @ProHosting24
    Please refund to my Paypal. Thanks.

    https://ibb.co/sVB3d1V

    Rechnungs-Nr. RE-16389
    Rechnungsdatum 30.11.2024
    Lieferdatum 30.11.2024
    Ihre Kundennummer 10282

  • ProHosting24ProHosting24 Member, Patron Provider

    @bmgpre said:
    @ProHosting24
    Please refund to my Paypal. Thanks.

    https://ibb.co/sVB3d1V

    We can't work with the invoice, we need the transaction id or mail address.
    Post them into your ticket and make sure you only have one ticket open:

    https://prohosting24.de/cp/support/ticket

  • @ProHosting24

    You open two support tickets, they respond hours later.

    Then the second support ticket bans you.
    This is an unethical and bad approach.
    I assure you I will never work with you again.

  • ProHosting24ProHosting24 Member, Patron Provider

    @Mumbly said:
    @ProHosting24, what actually happened here? A human mistake or...? :)

    No that's just bad code on that part.
    There is no logic which checks available ip ressources for orders

    Thanked by 3Mumbly glitch maverick
  • ProHosting24ProHosting24 Member, Patron Provider

    @xemorytr said:
    @ProHosting24

    You open two support tickets, they respond hours later.

    Then the second support ticket bans you.
    This is an unethical and bad approach.
    I assure you I will never work with you again.

    Happy to hear that, we don't value our users opening multiple tickets with the same topics. Thank you for your understanding!

  • @ProHosting24 said:

    @xemorytr said:
    @ProHosting24

    You open two support tickets, they respond hours later.

    Then the second support ticket bans you.
    This is an unethical and bad approach.
    I assure you I will never work with you again.

    Happy to hear that, we don't value our users opening multiple tickets with the same topics. Thank you for your understanding!

    They are two different topics and will be answered hours later. You can be sure of that.Good luck to you

    Thanked by 1ProHosting24
  • ProHosting24ProHosting24 Member, Patron Provider

    @xemorytr said:

    @ProHosting24 said:

    @xemorytr said:
    @ProHosting24

    You open two support tickets, they respond hours later.

    Then the second support ticket bans you.
    This is an unethical and bad approach.
    I assure you I will never work with you again.

    Happy to hear that, we don't value our users opening multiple tickets with the same topics. Thank you for your understanding!

    They are two different topics and will be answered hours later. You can be sure of that.Good luck to you

    To you as well

  • ArirangArirang Member
    edited November 2024

    I'm happy to get a 32g plan.
    I don't get what performance people expect. For me, It's more than enough for that pricing and cpu model.

    Thanked by 1maverick
  • @Arirang said:
    I'm happy to get a 32g plan.
    I don't get what performance people expect. For me, It's more than enough for that pricing and cpu model.

    Chinese people always wants the max for basically no money ... thats why most providers dont deal with them anymore :|

    Thanked by 1jnd
  • entitled cryptobros flooding the gates again, that's why we can't have nice things

  • FalzoFalzo Member
    edited November 2024

    While Marx had quite good ideas and thesis how about those fans of his stay within their communist borders and buy from their socialism gov regulazed providers? Aren't you entitled to get everything of your wishes fulfilled by them? Why do you need to enter capitalistic markets at all? Just turn around and run!

    Thanked by 2maverick jnd
  • Its fascinating how people can be dicks even after honest explanation and offering immediate refund.

    I guess I should march to ovh for my $5 ks-a delivery.

    @Falzo said:
    While Marx had quite good ideas and thesis how about those fans of his stay within their communist borders and buy from their solicism gov regulazed providers? Aren't you entitled to get everything of your wishes fulfilled by them? Why do you need to enter capitalistic markets at all? Just turn around and run!

    Rules for thee, not for me.

    Thanked by 2Falzo maverick
  • Best thing probably though is that the entitled boys might write "bad reviews" in their places and boards to "hurt" the providers reputation. Which hopefully will keep away others of the same kind in the first place 😅

    Thanked by 1maverick
  • DissociableDissociable Member
    edited November 2024

    Do you want a rude provider? no support service? dont miss Prohosting24, they will not disappoint you.

    You can clearly see how many people complained about the slow and bad ticket responses in this topic or the others.

    at best, they answer tickets in 24 hours, but only if they feel a bit busy they will simply ask you to not answer to the ticket anymore!!!

    I confess that i was lucky so they ran out of IP and I missed their deals

    #1 at LowEndSupport and LowEndIP

  • edited November 2024

    @maxwell said:

    @Arirang said:
    I'm happy to get a 32g plan.
    I don't get what performance people expect. For me, It's more than enough for that pricing and cpu model.

    Chinese people always wants the max for basically no money ... thats why most providers dont deal with them anymore :|

    As you mentioned about the Chinese, I believe there is some truth to what you said, but not all. But when we are under the same roof, there should be no such comments. Most people are friendly and friendly to each other

  • still waiting reponse... :#

  • @scotyand said:
    still waiting reponse... :#

    Learn to deal with German working hours, they mostly don't work on Weekends

    Thanked by 1scotyand
  • ProHosting24ProHosting24 Member, Patron Provider

    @scotyand said:
    still waiting reponse... :#

    We are at 111 open tickets, still progressing

  • AndruAndru Member
    edited November 2024

    @Dissociable said:
    Do you want a rude provider? no support service? dont miss Prohosting24, they will not disappoint you.

    You can clearly see how many people complained about the slow and bad ticket responses in this topic or the others.

    at best, they answer tickets in 24 hours, but only if they feel a bit busy they will simply ask you to not answer to the ticket anymore!!!

    I confess that i was lucky so they ran out of IP and I missed their deals

    #1 at LowEndSupport and LowEndIP

    What was your request in this ticket?
    Post the entire discussion, why you cut it?

    Thanked by 1maverick
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