New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Suspicious behavior/wrong account information probably, just read our ToS
Please tell me what suspicious behavior it is
I only know that you banned my account and deleted my VPS without informing me of the reason in advance
This has seriously affected my business
You don't have any contractual spirit
We are just not interested in having a business relationship with you in the kind of way you do business, please move on to other providers.
You could be more successful with your business though if you change your attitude when using 4,95 € services.
So can you actually blame the customer for your problems?
Would you be willing to come to me to purchase a VPS and not reply with a word within 48 hours after payment?
Do you feel happy if I delete your VPS and lose all the data after you successfully deploy the business?
The garbage merchant still spoke confidently
What were you hosting?
I only installed LXD container business and did not deploy any illegal business
It would be nice to get some clarification. Since you made it public, I think the provider can tell us what was against the ToS (besides a fake address, which I expect...).
I think it's unlikely because this merchant won't care about your life or death. They're very casual
ah, you lost trillions between friday last week and today? i understand!
I understand that you lost time installing the VPS. But tbh, if this was really for production, you would have got a notification in seconds and could have run from your backup servers. if your business is also such a high value business, i would recommend diving into high availability..
We don't disclose information protected by data protection regulation.
If the user enjoys drama then he may post the full story but you will have to trust the user. We will not make our brand less serious/accountable by (in)validating made accusations.
Oh looks like the user has been muted or something similar, but you guys can read more over there:
https://lowendtalk.com/discussion/199563/prohosting24-he-is-the-worst-merchant-i-have-ever-seen/p1
At least some info for the super curious ones here (:
Been using for about 10 weeks now, performance is as promised, great network speed, haven't faced any downtimes either. Awesome provider, can't wait for more amazing deals!
I'm also a Chinese, but I was very disappointed to read your earlier post about the unfounded accusations made by user “asen”.
Because some people on hostloc.com/nodeseek.com are actively using paypal to dispute those disappointing service providers (like Virmach). It's true, as they say, that almost all cloud server providers with Chinese as their primary language and catering to Chinese users are able to resolve issues within 24 hours, but that's not an international norm, and obviously “asen” has applied it to you. I need to tell you that in China the definition of rest day is very unclear (90% of the people can only rest one day a week), so he may subconsciously think that the Chinese practice = the world's practice, and that's why he had such a bad experience (mainly referring to the paypal dispute that “asen” used).
I also hope you don't dismiss most Chinese users because of this one person/event, because from my experience so far, you offer a very competitive service (I couldn't even find a service that matches your hardware/network/price during Black Friday)!
Oh yeah, introducing the bizarre idea of some Chinese users:
Not responding to a ticket for more than 24 hours = going out of business or closing down, and this applies to all service providers!
don't put your serious projects to this provider
data gone without prior notice is normal business for them
Haha let me guess: you are from China or you were trying to run some fancy blockchain/mining crap and using 24/7 100% of the SHARED resources.
@ProHosting24 is a recommend provider here on LET. My ordered VPS there is running without any problems since they are keeping out such mentioned customers who think they have dedicated resources.
We don‘t plan to ban users for their culture, it isn‘t their fault that the people in china are working up to 46 hours on average while the average in germany is 38.
But what we are going to ban you for is when you start behaving like you are entiteld to something over paying us less then 5€ a month, when you start insulting us, when you start getting impolite or as simple as when you start to cause useless headache like with a paypal dispute which one you are closing then without further communication what intentions you had.
I travel a lot to very different countrys and one of the first things i like to do is to check on what behaviours are appropriate and what could possibly insult someone.
As a provider i can tell you that french people most of the times like to send you messages in their language instead of just switching to english.
And i can tell you about our chinese users that most of them are extremely impolite. They open tickets demanding free ip changes without further explanation because of your great firewall issues, they almost always use symbols like !! or also like to send messages in Caps lock. I undestand that the chinese cuture doesn‘t really care about other individuals and only respects their related people and friends, and i don‘t demand chinese users to change their views for us, but we will not continue business relationships that harm our business by providing very affordable plans to people that deserve them the least by the way such users are treating and abusing us.
And the last thing to add, we always refund money back to suspended users as we don‘t want to have such users money, both via stripe or paypal.
You would need to have very big issues to actually rely on chargeback or paypal dispute with us.
We store expired services for 14 days, your data isn‘t deleted. There is just no one that wants to work with you on your ticket.
I could take a look at it after my breakfast
Let‘s just say we added two new blockchains to our detection tool recently
guys anyone have "Genoa M" 16GB RAM VPS for transfer?
I'm currently looking for 2 VPS
I'm currently looking for 2 VPS
Read the posts above.
If you want a VPS, you can register on their site, and open a ticket asking for the VPS. While it is out of stock, they're still manually reviewing requests and provisioning manually. It's just that the floodgates are closed.
On the other hand, @ProHosting24 any plan for blackfriday? :P Will it be anything cheaper than existing genoa lineup you had? Sorry for my cheapstake ass xD
Can I also ask my VPS be moved to maybe a different node? I see my yabs giving slightly slower speed everyday for disk. It used to be 100MB/sec and now it has gone down to 78MB/sec and so on. I have the Genoa M lineup.
Great service as usual. No downtime so far.
did recently they said out of stock promo run out!
Well @ProHosting24 is a chill dude even when out of stock, I could still get a couple of vms. My whole kubernetes stack is currently running on PH24.
Maybe because of the translation, my point of view expression is biased, in fact, I am very confused about the behavior of the user “asen”, and as a matter of fact, some Chinese users do have the problem of abusing paypal dispute, as I said, if the ticket is not answered within 24 hours, they may be think this service provider is incompetent or going out of business. This is really puzzling.
I have been using the service you provide for two months now and so far I have not found a merchant that can match what you offer, in terms of stability, performance and price, you are my hero!
Another note is that he obviously wanted to use LXC-NAT for re-selling, that's why he said your handling of it delayed his business, hahahahahahahahahaha!
Here is a suggestion for you. For IPs blocked by the Great Fire Wall, there is a fee for changing the IP (you can use ping.pe to detect whether it is blocked by the Great Fire Wall, usually the Chinese node is at the bottom).
Lastly, I would like to say that the behavior of some Chinese people really lowers other people's impression and perception of Chinese people.
For example, some people are “self-centered”, “don't care about others”, “I'm the center of the world, you have to provide me with 24/7 service, even if I only spend $1”, this is sick. .
As a Chinese I scoff at it, NOBODY KNOWS CHINESE PEOPLE BETTER THAN ME (Beacuse i am)!
Unfortunately when you order via ticket there is no CPU warranty, and it is not mentioned in the reply post here.
I ordered Genoa some time ago but I got the milan epyc cpu instead of Genoa. Maybe I was unlucky lol. Customer Support offered a refund but I chose to keep my vm this month to see how the quality is.
Received 4 x AMD EPYC 9554 64-Core Processor through ticket order.
I don't think all chinese users are bad. I made a few Chinese friends from different forums and they are extremely polite and respectful. It's unfortunate that you faced bad actors from there.
@ProHosting24 wrote "most of them" are extremely impolite. Not "all" and not "bad". Do not exaggerate.
I also got very polite and courteous Chinese friends, so I wouldn't lump everyone together. This is lowendtalk.. Unfortunately, there are also ppl with a low end mindset.