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Crunchbits to Discontinue Yearly/Promotional VPS plans

1246

Comments

  • @beanman109 said:
    Any reputable provider want to refuge deal me a 1c/1.5gb VPS for my Bitwarden install

    Virmache. XD

  • 2024-11-21-6-34-15.png

    It was perfect for test environment. Where should I move them to?

  • Personally im staying away from crunchbits

  • crunchbitscrunchbits Member, Patron Provider, Top Host

    @Advin said:
    If Crunchbits feels that these plans are causing too much hassle than its worth, then I fully understand their decision to cancel the promotion. The only wish that I would've had is for them to clearly specify some sort of migration path to some higher paying plan - like mentioning an exact price and specification for the closest plan on their DIY VPS lineup that a migration would be possible to.

    Wholly agree with all of what you said, but one thing to point out: people who actually follow what was written will figure it out and the rest will knee-jerk reaction and that is likely self-solving our issues in a roundabout manner. I'm sure it will eventually leak. There is a very clear and detailed plan, however it encompasses a few varying products/specs and requires a decision by the customer which path they want to take so they have to open a ticket--or do nothing and use the service until the term ends. Aside from that, the e-mail was originally queued to go out later today while I cemented procedure internally but my hand was forced early.

    @Caztiel said:
    Reality is we all know it's specific group of people / Community who is spoiling the show. But again we can't be racist by not allowing them to participate in such fests or offers because some of them may be genuine. If providers intend to give back to community via such offers or Fest, they should limit one deal per account. So that M*J don't turn this into a flea market (example:n**eseek)

    A significant portion of the problems absolutely originate outside of the LET/S direct communities. I'm not sure how they go about solving it, but when you try to do something for the community, you want people here that contribute/post/laugh to be involved. I genuinely extremely enjoyed the meme auction threads and party-like atmosphere in the previous BF/sales threads. Unfortunately, the deals posted here go much further and much wider (within mere seconds) than the intended audience. It's just not easy to "stop" or "separate" unless you do 1 of 2 things:

    • Strict KYC (non-starter for us)
    • Price them out (sure, but it's fun to give a rock-bottom deal on older-but-still-good hardware to a place you interact with near-daily)

    I'm attempting a third option, we'll see how it goes. I can already tell you the amount of people jumping to conclusions without actually attempting what we outlined in the official message tells me that we'll probably solve our main concerns/problems localized to this product. I know I'll take a reputation hit now, but that's fine.

    @ailice said:

    Joke aside, If I want going normal VPS line-up is there available right now or I just waiting the order page button was available?

    Ticket :smile:

    @1allen said:
    I have 2 active yearly services, also have some funds on the balance and there is nothing in stock to spend it or replace the existing services.
    A bit tricky, huh.

    Yes there is, see above.

    @host_c said:
    Any provider is ok to BURN some resources for Marketing ( rather give the $ to the customer in a promotion then to google ads is what I say and I am confident others also think like that )

    It's definitely true to how I think. Keeping in mind that I wanted these deals to be for actual members, that are actually in our target markets or at least in the periphery of them. Selling 47 promo yearlies to the same ns scripter who somehow has 47 different VPNs, e-mails passing verification, etc that just flips them or decides to mine XYZcoin isn't the same thing.

    Totally understand the decision taken by @crunchbits , this also gave us an insight on some things on the long run we did not think about. - THX :+1:

    It may just be we tipped the scale a little too much in the direction of price/hardware for the bad actors to leap head-first, repeatedly. It's fine, all of the legitimate users that want to will be staying. It just was not sustainable (workload/mental) and until we have a much better mechanism for getting real offers into the hands of actual forum members I felt this was the fairest way to bring it back in-line and within scope.

  • RIP

  • so sad 🥲

  • @bdl said:
    Open a ticket as per the email, @crunchbits mentioned in another post on another forum there is stock but he didn't open the DIY public order form in order to ensure there was capacity for those who wanted services after the discontinuation of these yearly promos.

    Awesome, thanks for info!
    Pretty much unfortunate event we have cause people on somewhere trying "abuse" cheap service to level affect other people and also for people send dead threat on ticket, you pesky behaviour cause "this is why we cant have nice things"

    @crunchbits said
    Ticket :smile:

    I just to make sure still have right as email mention and not doing any wrong which remove my chance to get it, gonna create ticket for moment.

    Thanked by 1yoursunny
  • @default said:

    @FAT32 said:

    @Advin said:

    Why should we even bother posting these unprofitable and unsustainable limited time promotions when it pisses off people and potentially takes away sales from the lineups that subsidize these promotions? People like these probably don't have a good view of our brand over a promotion that was completely unsustainable, unprofitable, and served no real purpose anyway.

    This is exactly the reason why I am conflicted about whether to organise more BF Flash Sale event or not, not because of the less than ideal planning by providers, but also the amount of people who feel entitled.

    It is a tough market, and the low end "spirit" is probably long gone. Providers no longer want to spend time on low value users and consumers feel entitled to squeeze more and more from the providers.

    It used to be more fun and providers use BF as a way to give back, people enjoy the interaction in megathread and having much fun rather than buying it for profit. But now all I hear is chargeback, abuse and complaints. Most providers would just avoid this completely and make their life easier.

    Thanks to those people who spoiled the fun, I guess the end of low end "spirit" is nigh.

    If I may, I would suggest to not accept offers from providers which are less than 1 year in business. This way we might be able to avoid some scammers trying to take advantage of the recession with offers too good to be true.

    I can already see them on LET, and it is not even Black Friday yet.

    AGREE !

    Thanked by 2Andreix loay
  • AndreixAndreix Member, Host Rep

    @Fritz said:

    @beanman109 said:
    Any reputable provider want to refuge deal me a 1c/1.5gb VPS for my Bitwarden install

    Virmache. XD

    :)

  • @cold said:

    @default said:

    @FAT32 said:

    @Advin said:

    Why should we even bother posting these unprofitable and unsustainable limited time promotions when it pisses off people and potentially takes away sales from the lineups that subsidize these promotions? People like these probably don't have a good view of our brand over a promotion that was completely unsustainable, unprofitable, and served no real purpose anyway.

    This is exactly the reason why I am conflicted about whether to organise more BF Flash Sale event or not, not because of the less than ideal planning by providers, but also the amount of people who feel entitled.

    It is a tough market, and the low end "spirit" is probably long gone. Providers no longer want to spend time on low value users and consumers feel entitled to squeeze more and more from the providers.

    It used to be more fun and providers use BF as a way to give back, people enjoy the interaction in megathread and having much fun rather than buying it for profit. But now all I hear is chargeback, abuse and complaints. Most providers would just avoid this completely and make their life easier.

    Thanks to those people who spoiled the fun, I guess the end of low end "spirit" is nigh.

    If I may, I would suggest to not accept offers from providers which are less than 1 year in business. This way we might be able to avoid some scammers trying to take advantage of the recession with offers too good to be true.

    I can already see them on LET, and it is not even Black Friday yet.

    AGREE !

    Im considering extending my extension to directly see such data... so next to provider name it can say joined 2024 or whatever

    Thanked by 1loay
  • @crunchbits said:
    I'm attempting a third option, we'll see how it goes. I can already tell you the amount of people jumping to conclusions without actually attempting what we outlined in the official message tells me that we'll probably solve our main concerns/problems localized to this product. I know I'll take a reputation hit now, but that's fine.

    What about personalized coupons, one per forum member. Could even do a 30 day 25 post minimum.

    Thanked by 1yoursunny
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @lothos said:
    What about personalized coupons, one per forum member. Could even do a 30 day 25 post minimum.

    I even have the code for this coupon distribution logic already available...

  • @Francisco said:

    @qbit15 said: You are lying to yourself mate.

    No, I've just been here long enough to see how people buy :)

    For most people these VM's are throw aways. Yes, some users are going to be super annoyed having to move (like @Murphy's pretty annoyed for instance), but people get the deals while the deals good.

    It's a tough reality. Datacenter's suddenly near doubling the prices in some cases. IP's are at historic highs. Sure you can get some cheaper blocks here there, but you have to pay a premium to get blocks that aren't going to yeet you the second they get a better deal (or decide to just sell them).

    Add that with rising support staff costs and it sucks. Sure you sold 3000 of some crazy cheap plan for $10/year or whatever, but how much are the IP's/hardware/etc going to run you? Probably more than that $30,000/year you 'pocketed'.

    Francisco

    Sounds bad...

    I need think how to use ipv6, prepare for the future!

  • AND GET @Nekki back ! only he can deal with all mjj !

    Thanked by 2equalz ariq01
  • @FAT32 said:

    @lothos said:
    What about personalized coupons, one per forum member. Could even do a 30 day 25 post minimum.

    I even have the code for this coupon distribution logic already available...

    Sounds like a good idea, coupons.

    And maybe can help the hosts by filtering some potential abusive users :)

  • Thanked by 1Xrmaddness
  • @FAT32 said:

    @lothos said:
    What about personalized coupons, one per forum member. Could even do a 30 day 25 post minimum.

    I even have the code for this coupon distribution logic already available...

    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

  • CaztielCaztiel Member
    edited November 2024

    @FAT32 said:

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

    When BF Mega Thread Sir?

  • @FAT32 said:

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

    Then I would say maybe IT was the reason for all of this happening now and to scrap that logic with extreme prejudice. Or maybe to tweak it and make a run at version 2.0.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @Caztiel said:

    @FAT32 said:

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

    When BF Mega Thread Sir?

    BF megathread happens on BF.
    https://www.awarenessdays.com/awareness-days-calendar/black-friday-2024/

  • @crunchbits so what kind of discounts can we expect on regular vps ? You should just advertise details , I think asking everyone to create ticket to ask will only increase the ticket volume, it's not like you had more than 3 skus pro vps anyways so everyone probably has same config

    Thanked by 2yoursunny lothos
  • @yoursunny said:

    @Caztiel said:

    @FAT32 said:

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

    When BF Mega Thread Sir?

    BF megathread happens on BF.
    https://www.awarenessdays.com/awareness-days-calendar/black-friday-2024/

    Aint last year BF MegaThread was start like a week before ?

    Thanked by 1ServerBachelor
  • @Caztiel said:

    @yoursunny said:

    @Caztiel said:

    @FAT32 said:

    @FrankCastle said:
    So BF isn't cancelled then? Let's try out some new tech for this BF megathread.

    What if I tell you this logic has already been used last year but not noticeable

    When BF Mega Thread Sir?

    BF megathread happens on BF.
    https://www.awarenessdays.com/awareness-days-calendar/black-friday-2024/

    Aint last year BF MegaThread was start like a week before ?

    He's capping obv
    It will happen like in few days

  • @navneetkk said:
    I have some great suggestions for web hosting providers. Charge $10 a month for the first six months, and if a client continues to use your services, drop the price to $5 a month from the seventh month onward. This is just one example, however, this pricing structure can be applied to any web service.

    This!
    I understand the difficulty in targeting deals correctly, but man does it bug me that all the deals only benefits new user. The old users that have been paying their bills without hassle for years are always left out and usually even have to pay a higher price then the new, often abusive, customers.
    To keep with the topic of the thread for example, I've had a crunchbit vps for a couple of years that has a load avg below 0.04, I've never opened a ticket, never received any abuse and my bills are always paid ahead of time. I'd like to imagine I'm a good customer, but now I still get booted because other assholes cant behave.
    It just does not pay to be a good customer, you gain absolutely nothing from it. In fact, you often have to pay more to get less.

    @Advin said:
    People really get pissed when our website crashes or if we try to do something creative (like a captcha).

    Correct me if I'm missing the logic here, but doesn't that mean it works exactly as intended? If a person gets pissed of by a captcha it is more then likely exactly the type of person a captcha is supposed to deter, hence, not someone you want as a customer.
    In my mind the people that get pissed by a captcha are exactly the same people that utilize chargebacks, does not grasp the concept of 'fair use' and will complain loudly when they get punished for breaking every rule in the AUP which they, of course, did not read.

  • @FAT32 said:

    @Advin said:

    Why should we even bother posting these unprofitable and unsustainable limited time promotions when it pisses off people and potentially takes away sales from the lineups that subsidize these promotions? People like these probably don't have a good view of our brand over a promotion that was completely unsustainable, unprofitable, and served no real purpose anyway.

    This is exactly the reason why I am conflicted about whether to organise more BF Flash Sale event or not, not because of the less than ideal planning by providers, but also the amount of people who feel entitled.

    It is a tough market, and the low end "spirit" is probably long gone. Providers no longer want to spend time on low value users and consumers feel entitled to squeeze more and more from the providers.

    It used to be more fun and providers use BF as a way to give back, people enjoy the interaction in megathread and having much fun rather than buying it for profit. But now all I hear is chargeback, abuse and complaints. Most providers would just avoid this completely and make their life easier.

    Thanks to those people who spoiled the fun, I guess the end of low end "spirit" is nigh.

    And all the spammers who hijack selling threads with their no ipv6 or u are racist for only allowing usa orders bullshit. There are plenty others too.

    Yes the entitlement mentality is out of hand. The providers actually pay $ to post offers for us and the entitld assholes spam their posts with bullshit. Anybody who does should be temp banned to give the providers some protection for their $.

  • I was sad when I read the mail and went over this post :( Though I can say I don't blame you, especially when it threatens your other services. Though I do love that you're letting accounts ride out regardless of how long their service is for instead of saying "you have until X to get a refund or be migrated to a new service."

    So I always order "overkill" on the resources that I need. I do this because when getting a deal, it's not that much more $ to do it which will give me plenty of room to grow and if resouce monitoring is done on me, I much prefer to been seen as someone barely using it compared to one always being close to using all of it. I also take pride in rarely opening a ticket. Like from my crunchbits account, I've only opened two which was a reprovisioned to PA and how the system didn't notify me of the outage for the maintenance/move. With that being said, should I still open a ticket @crunchbits to discuss the discount/cost of migrating to a new VPS so I can decide if I should to that or just letting my current service ride out?

    P.S.
    mkfs.vfat -F 32 /dev/sda1 -n ILOVEYOU

    Thanked by 1FAT32
  • Open a ticket ;)

  • zGatozGato Member
    edited November 2024

    @Xrmaddness said:
    Open a ticket ;)

    This. I've already gotten a response and I'm more than happy :)

    Thanked by 2Xrmaddness sh97
  • yoursunnyyoursunny Member, IPv6 Advocate

    @eldrick said:
    And all the spammers who hijack selling threads with their no ipv6 or u are racist for only allowing usa orders bullshit.

    🤌

    Thanked by 1davide
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