All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
How long to get an IP from Colocrossing?
Having signed-up(black Friday deal), with a dedicated service with Colocrossing, and that everything appeared to go as planned, I then inquired about an IP to segregate my services from server, and was told that I had to wait for regular week day staff to get process my request.
That said, and as today constitutes a work day, I was really hoping for a response on that ticket, but have yet to hear anything on this, including, a request for an update.
And so I wanted to ask if this is typical for dedicated services, in-that requests can take several days to process, and /or whether this is an indication of poor turnaround times?
Not trying to be difficult, though I am bit concerned when response times are this slow, in-that this could easily impact business insofar as customer requests such as hardware changes are concerned.
Comments
If your business is so important to you, stop trying to save $3 and pay a premium.
You pay LowEndTalk, You get LowEndSupport
In my experience, it's typical. Wait another 12 hours and you'll probably get deployed.
Massively unhelpful comment.
Not really
Thanks for the advice, will do - patience can sometimes be a virtue
Any delay from support over 60 minutes requires a charge back. No questions.
You have been very patient. You should get a medal.
Just wanted to update to say that I have since been contacted by sales, and that they are proceeding with the IP delegation