Unbeatable VPS Deal: Only €0.83/Month!

mcs · November 2024

@Dasabo said:

@mcs said:

@Dasabo said:

@mcs said:

@tangdino said:

@Dasabo said:
@tangdino Don't try to evade the ban, you will always be rejected.
You have opened two accounts in the customer area and that alone is a violation.
You requested a refund for 2 VPS yesterday and this was given to you.
Now you tried to purchase again with your account and your order was cancelled, not happy you created a new account with a different email and generated a new order, this was also refunded and terminated immediately.
You can do this indefinitely but you will no longer be accepted as our customer, you have childish behaviour and this is not tolerable, we are doing business here not playing games.
P.s.
Apparently you are used to doing this..

https://lowendtalk.com/discussion/196880/my-account-has-been-disabled-by-cloudcone

If your network problem is solved, I am still willing to continue to buy. I am not the only one who wants a refund because of your network problem. In fact, the dispute with Cloudcone has been resolved.

create an account for your wife and order a server if you have changed your mind. In this case, the provider will not be able to refuse you even if they want to, even if the last name is the same - but the client in this case is different. And you do not violate the terms of the agreement in this case with the provider and he, as if he did not want to, must accept such a client. I also think that if you talk to the provider in private and explain that you had an epiphany and you look at the service differently at the moment and made a small mistake following many who, in case of network problems, were afraid that the provider would stop working altogether, made a hasty decision. I think that individually, not publicly, the provider can soften its decision and give access to its service if a person has changed his mind and such cases can happen. Therefore, a solution to the issue may be - you just need to act calmly, not intrusively.

In fact, we can exclude any customer for any reason without even having to specify it.
Of course we would refund in that case and kick the customer out, and we have every right to do that with any customer.
Dasabo is not a public body but a company and therefore we have every right to be able to refuse a customer even if only (I'm being drastic) I woke up sick that morning and disliked him.
I'm taking it to extremes of course and I hope this message can be understood in the correct way, we simply don't like customers who abuse, use false data, create new accounts to evade a ban, or anything else not better specified here and above all as in your case, ask for a refund in two different services only after 1 day of purchase, you didn't even give us the chance to support you, you asked for a refund directly.
You may think all this is free, we are not a multi national and we don't have billions of dollars in turnover, to us even a single refund is not free.
So in such extreme cases it is simply cheaper for us economically not to have a risky customer like him.
These are company policies, everyone makes his own, we don't have to be the same as other providers we simply have to be Dasabo.
I don't want to appear mean because I'm not, but this choice is final.
If you didn't trust us the first time by acting like a child and not giving us a chance in even 24 hours I simply don't see why you should give us a chance later, it's not a game or at least it's not a game we want to play.

And what will you do if over time, customers refuse to use the service, even after paying for a year? There may be such options that after a while they will consider this solution overloaded and not working. And at the same time - there are those people who are standing in line because they think that your service is good at the moment and they are motivated to buy. But at the same time, if you need to take a new audience, you still spend money on attracting - although on LET you pay once and can make unlimited promotions and new offers, but when Black Friday ends, there will not be especially many promotions and they will not always be like hot cakes, even the solutions you offer at a special price. And at that moment, you could have thought that there are a lot of customers standing in line - raise the price a little and start selling to them in a circle so that the resources are not idle. But if you look at it correctly as a provider, I agree with your decisions and your rules - if you decided to work according to such a strategy and incurred some costs and no longer want to deal with the people who led to this - you have every right. I am not even trying to become a client again at any price, although I could have bought hundreds of your servers initially))

We are still talking about a service that costs 5 euros per year if you take advantage of the promotion, or 10 euros per year which I see as an extremely accessible figure for the individual.
As written in our ToS, VPS servers do not provide refunds, if I wanted I could dispute all payments on PayPal and see who wins based on our ToS.
The refunds in recent days have been completely occasional and have been an exception to the rule, not normal.
I made them out of honesty, the problem is ours and so I decided to proceed in this direction, at the same time I decided to ban all users who requested a refund, I chose this because it was requested only after not even 1 day of purchase, so if you can't put your trust in us I don't see why we have to put it in you, you're just a long-term problem that needs to be eliminated.
We need to be honest with ourselves every now and then... it's nice to have an easy finger and click "Request Refund", we should get on our side every now and then and understand the individual situations, we have not received understanding and we don't want to give understanding to the users who decided to leave us alone not even after a day.
As you yourself have seen, the statistics of those who remained are very high, there must be a reason....

Everything is clear and accessible this time completely. I think no one will ask any more questions. Now I am not a client , but it is good that they answered reasonably.

clx007 · November 2024

Invoice #100173 . Extend by 1 year please

abdollahi · November 2024

invoice 100174-2024 Extend by 1 year please

Dasabo · November 2024

@mcs said:

@Dasabo said:

@mcs said:

@Dasabo said:

@mcs said:

@tangdino said:

@Dasabo said:
@tangdino Don't try to evade the ban, you will always be rejected.
You have opened two accounts in the customer area and that alone is a violation.
You requested a refund for 2 VPS yesterday and this was given to you.
Now you tried to purchase again with your account and your order was cancelled, not happy you created a new account with a different email and generated a new order, this was also refunded and terminated immediately.
You can do this indefinitely but you will no longer be accepted as our customer, you have childish behaviour and this is not tolerable, we are doing business here not playing games.
P.s.
Apparently you are used to doing this..

https://lowendtalk.com/discussion/196880/my-account-has-been-disabled-by-cloudcone

If your network problem is solved, I am still willing to continue to buy. I am not the only one who wants a refund because of your network problem. In fact, the dispute with Cloudcone has been resolved.

create an account for your wife and order a server if you have changed your mind. In this case, the provider will not be able to refuse you even if they want to, even if the last name is the same - but the client in this case is different. And you do not violate the terms of the agreement in this case with the provider and he, as if he did not want to, must accept such a client. I also think that if you talk to the provider in private and explain that you had an epiphany and you look at the service differently at the moment and made a small mistake following many who, in case of network problems, were afraid that the provider would stop working altogether, made a hasty decision. I think that individually, not publicly, the provider can soften its decision and give access to its service if a person has changed his mind and such cases can happen. Therefore, a solution to the issue may be - you just need to act calmly, not intrusively.

In fact, we can exclude any customer for any reason without even having to specify it.
Of course we would refund in that case and kick the customer out, and we have every right to do that with any customer.
Dasabo is not a public body but a company and therefore we have every right to be able to refuse a customer even if only (I'm being drastic) I woke up sick that morning and disliked him.
I'm taking it to extremes of course and I hope this message can be understood in the correct way, we simply don't like customers who abuse, use false data, create new accounts to evade a ban, or anything else not better specified here and above all as in your case, ask for a refund in two different services only after 1 day of purchase, you didn't even give us the chance to support you, you asked for a refund directly.
You may think all this is free, we are not a multi national and we don't have billions of dollars in turnover, to us even a single refund is not free.
So in such extreme cases it is simply cheaper for us economically not to have a risky customer like him.
These are company policies, everyone makes his own, we don't have to be the same as other providers we simply have to be Dasabo.
I don't want to appear mean because I'm not, but this choice is final.
If you didn't trust us the first time by acting like a child and not giving us a chance in even 24 hours I simply don't see why you should give us a chance later, it's not a game or at least it's not a game we want to play.

And what will you do if over time, customers refuse to use the service, even after paying for a year? There may be such options that after a while they will consider this solution overloaded and not working. And at the same time - there are those people who are standing in line because they think that your service is good at the moment and they are motivated to buy. But at the same time, if you need to take a new audience, you still spend money on attracting - although on LET you pay once and can make unlimited promotions and new offers, but when Black Friday ends, there will not be especially many promotions and they will not always be like hot cakes, even the solutions you offer at a special price. And at that moment, you could have thought that there are a lot of customers standing in line - raise the price a little and start selling to them in a circle so that the resources are not idle. But if you look at it correctly as a provider, I agree with your decisions and your rules - if you decided to work according to such a strategy and incurred some costs and no longer want to deal with the people who led to this - you have every right. I am not even trying to become a client again at any price, although I could have bought hundreds of your servers initially))

We are still talking about a service that costs 5 euros per year if you take advantage of the promotion, or 10 euros per year which I see as an extremely accessible figure for the individual.
As written in our ToS, VPS servers do not provide refunds, if I wanted I could dispute all payments on PayPal and see who wins based on our ToS.
The refunds in recent days have been completely occasional and have been an exception to the rule, not normal.
I made them out of honesty, the problem is ours and so I decided to proceed in this direction, at the same time I decided to ban all users who requested a refund, I chose this because it was requested only after not even 1 day of purchase, so if you can't put your trust in us I don't see why we have to put it in you, you're just a long-term problem that needs to be eliminated.
We need to be honest with ourselves every now and then... it's nice to have an easy finger and click "Request Refund", we should get on our side every now and then and understand the individual situations, we have not received understanding and we don't want to give understanding to the users who decided to leave us alone not even after a day.
As you yourself have seen, the statistics of those who remained are very high, there must be a reason....

Everything is clear and accessible this time completely. I think no one will ask any more questions. Now I am not a client , but it is good that they answered reasonably.

I wanted to do it first but I had to make a decision, staying here on LET has to answer hundreds of people about the same thing or stay with my team and follow the resolution of the problem in the shortest possible time, I preferred the second and I will always prefer the second.
We are not in the market since yesterday, and true we launched VPS recently but we are not in the market for 2 days, all our information is public like personal information about me.

Dasabo · November 2024

@clx007 said:
Invoice #100173 . Extend by 1 year please

Done.

Dasabo · November 2024

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

abdollahi · November 2024

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

tangdino · November 2024

I think you should raise the price and increase the number of servers, maybe there won't be so many people asking for refunds due to network problems.

Dasabo · November 2024

@abdollahi said:

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

The one on this topic

Dasabo · November 2024

@tangdino said:
I think you should raise the price and increase the number of servers, maybe there won't be so many people asking for refunds due to network problems.

So many.... statistically... mhhh I think there aren't that many

abdollahi · November 2024

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

The one on this topic

I am from Iran and this selected service is too expensive for me. Can't you make my service one year?

tangdino · November 2024

Can I ask how many dedicated servers you have? How many users can you support online at the same time?

Dasabo · November 2024

@abdollahi said:

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

The one on this topic

I am from Iran and this selected service is too expensive for me. Can't you make my service one year?

No, you have chosen VPS. FLASH as a plan and you were asked to confirm before proceeding to payment.
If you want, I can refund your credit in the customer area and use the same to purchase our other services.

abdollahi · November 2024

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

The one on this topic

I am from Iran and this selected service is too expensive for me. Can't you make my service one year?

No, you have chosen VPS. FLASH as a plan and you were asked to confirm before proceeding to payment.
If you want, I can refund your credit in the customer area and use the same to purchase our other services.

Is it possible to give me the same amount of flash that I paid for the VPS so that I can use your offer?

Dasabo · November 2024

@abdollahi said:

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:

@Dasabo said:

@abdollahi said:
invoice 100174-2024 Extend by 1 year please

You ordered a service outside the promotion.

Which service should I choose?

The one on this topic

I am from Iran and this selected service is too expensive for me. Can't you make my service one year?

No, you have chosen VPS. FLASH as a plan and you were asked to confirm before proceeding to payment.
If you want, I can refund your credit in the customer area and use the same to purchase our other services.

Is it possible to give me the same amount of flash that I paid for the VPS so that I can use your offer?

Of course we will refund in credit the same ammount that you spend, but be sure the VPS WOOD on that offer it cost €10,00/year.
If you wish to proceed please open a ticket with the request.

zhuye · November 2024

I can't wait to have it.
But I already have several VPS.
It's hard to choose.

nfksukgmail · November 2024

Can I exchange 10TB of bandwidth for a 10GB hard drive?

Dasabo · November 2024

@nfksukgmail said:
Can I exchange 10TB of bandwidth for a 10GB hard drive?

Open a ticket to discuss that.

nfksukgmail · November 2024

@Dasabo said:

@nfksukgmail said:
Can I exchange 10TB of bandwidth for a 10GB hard drive?

Open a ticket to discuss that.

ok，Ticket Created #273798

Dasabo · November 2024

@nfksukgmail said:

@Dasabo said:

@nfksukgmail said:
Can I exchange 10TB of bandwidth for a 10GB hard drive?

Open a ticket to discuss that.

ok，Ticket Created #273798

We will take care of that