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Unbeatable VPS Deal: Only €0.83/Month!
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@Dasabo, Ticket #783146
I agree - Although it may seem harsh from OP, but It ain't aggressive answer to customers who reported packet loss. It is for impatient customers who bought a VPS for EUR 10.00 @ 2 Year (as good as 2-4 Burgers).
No one is hosting any production services on these VMs (Atleast as of Day 1/2).
OP has already acknowledged to be having issue. He is working on it & even ready to compensate with 5 additional days of Billing. But Burger Kings are still on a rant without much to lose.
I would have still understood the situation if OP said "We dont see any issues from our end & there is nothing we can do about it". Then you can go on rant against OP. But that is not the case. So if you hate the service, OP or situation, just take the refund & move out. Just like you dont want to do deal with OP now, he doesnt want to deal with you (Impatient Customers) forever. I see its a fair deal.
Hello,
We are trying to help you and we have made demands of you that you are not fulfilling.
Refund is not acceptable and the decision is final.
Kind regards,
L2 Advanced Support
Try to move out from yesterday
We have already discussed you, and if I am not mistaken, you have not provided what we asked for to help you.
In any case, if we have not yet done so, we will also process your refund
Just to give you an example of the claims we receive:
A user complained because he had not yet seen his additional year.
I did, but nobody gives a damn about it.
Just refund if you're not going to add 1 more year.
thanks,
When we explained to him that he is on the list to be processed.
This is the kind of user we don't want.
I'd buy a "Gaslighting customers for your own faults as a first step on a way to success" book.
Please elaborate. What is the relation to namebox.ro/en/ ???
Arguably, a service provider probably doesn’t want very many of the users here.
No relation at all.
We are losing millions of $ due to this network issue
He just RIP'ed that website (copy/paste) and put his copyright. Is this allowed? I'm asking for a friend.
Again if you continue to make these false accusations, you are free to make an abuse both to us and to them.
That is what he is doing, and I am responding, this is why I asked you to clarify so your customers can know.
I looked and read. Yes, in some ways you are right, and this cannot be denied. Some things are written from a marketing point of view to attract customers, but of course in many ways they do not correspond to reality, having looked in detail at the information about the company I did not see either such a number of customers or other information about partnerships. In these moments the values are exaggerated and are clearly made in order to attract the attention of users. The site seems raw and was made very quickly, most likely by the provider itself without attracting additional sources. In addition, at the bottom of the footer there are many menu pages that give a 404 error and do not work at all, this suggests that the provider decided to further refine the site possible later, initially filling in the main pages. The design is similar to the site that you indicated and partial changes are visible in many moments - here I also agree at the moment. Regarding strategic partnerships with companies - even large suppliers usually do not write the same thing, because they have a broader idea. That is, it cannot be just a matter of buying licenses for themselves and reselling these same licenses to the end user. Or, perhaps, using some tools for resellers. This domain has existed for 4 years, and the company has been written for 5 years. Now I will look up information about this company in Estonia myself to finally understand what kind of provider it is in this case. But it is obvious that some marketing statements are exaggerated, and you should not start promoting your business with this from the very beginning. Regarding the text, well, the wording may be similar for many. But if the site was made quickly - and this is obvious at the moment, some information could have been borrowed from other sources. Of course, copy-paste is not good in any case, and there is responsibility for this, but so far we cannot say 100% in this specific case, and this is not my business in principle. If someone thinks that their copyright has been violated - they themselves will contact the provider and make claims. Finding who uses similar texts on their site, templates or similar solutions at the moment does not present any problems.
I think it's just a template or something
The wordpress theme is hostim and he modified to look like namebox. I know what I'm saying....
https://bgpview.io/asn/214279
https://www.inforegister.ee/en/16941443-Company-name/
https://eecompanies.lursoft.lv/en/company/dasabo-ou/16941443
https://ariregister.rik.ee/est/company/16941443/DASABO-OÜ
According to many sources at the moment, we do not see reliable confirmed information that this company can have such a number of clients, and even more so that it has been on the market for 5 years as it is declared. When it is so easy to find information and check the data, there is no need for such bold statements on the site. Also, according to the networks, we do not see that at least 500 clients will be collected for this company, even if we use all the IP addresses currently available. From public information it is clear that the company has existed under this name for no more than 8 months. If the provider has rebranded or has another legal entity, he can report this and prove his case. So far, the notes of one of the forum participants are correct. Also, if there are hints at that moment, who and from whom could take information for their site - you can always look at which site appeared earlier and what information was on it, in order to understand which of them is the original source of the texts, if they are similar.
You got caught with copy/paste from that website. Is hard to admit this?
Damn, LET is going down and down....
Check for Dasabo Hosting Ltd, Dasabo Group Fzco and Dasaweb Ltd
yes, well, I'll definitely take a look. I'm especially good at and know how to check a company in the UAE and England. Well, then I'll give an answer on what and how.
And they say we are several years away from AGI
AI is already in many places, although it does not work perfectly. And there is talk about replacing completely human capabilities in certain industries with artificial intelligence at the same level in a few years. This is a bit different. And if we take the technical case, then at the moment intelligence can even generate text - but it will not converge one to one on many sites. And there are also tools that change text - just like a technical copywriter does. Although I did not quite understand why artificial intelligence is mentioned in your statement
We have processed all refunds that were pending, should there be any more, please do not hesitate to contact us.
I sent a refund request in a ticket. But I didn't even get a response from you about it. And I can't understand what is called waiting for a refund without notification that your request is being processed. That is, all users are notified about refunds now by your offer here and separately if you have an open ticket in your system, we don't have to worry and in 1-2 days we will receive our funds on PayPal. Did I understand you correctly?
The network problems now seem to have been resolved, we apologise immensely for the inconvenience.
We ask you to please check back and contact us if there are any problems.
Thank you for your understanding.
Got refund, thanks.
Can you please share your invoice number ?
Ok, well I saw that my account is closed and the ticket is closed - we will wait for the refund. Thank you for the refund and I hope it comes soon
If it's closed refund are already made, but please share your invoice or order number so i can check.
Now we can say that there is a prompt decision and partial Fomo will be for those who perhaps refused a cheap service in vain. But I made the final decision and am also grateful for the opportunity to test the service and gain another experience.