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The extension will be done in batch as requested, it is not an urgency at this time as we are doing a more serious restoration.
How about copying design @Dasabo ?
It's just my impresion that your website in some parts looks like https://www.namebox.ro/en/ even the logo...
Hmm... nah nah nah...
What takes priority to you? Resolving network issues or immediate extension of your services by 1 year?
He already confirmed, he will be extending all the services in batch later...
till page 4, user got extended year then on page 5 @Dasabo wrote Regarding the doubling of the year, don't worry, I will make individual posts in batches tagging users. till now no extend & right now i am thinking what to do. paid a offer yesterday now getting time out on ssh. even dasabo client website is so slow 😅.
Why you asked ticket № if no one responding me?
Is there a way to get 2GB RAM and 15GB disk? For what price?
Thanks
Both use wordpress for the site, site templates are different and the modification of this provider also the elementor plugin which is not in the template of the first link you suggested. There is a similarity in the design of some parts, but there is definitely no copying of the design from another site. It is not worth asserting such moments when this is not actually the case. Moreover, the difference is visible both in the site menu and in the design of each individual page. And this is not only because the content is less information than on the one you specified in the link.
I think that namebox website was a source of inspiration... Look at the logo, font, parts from that website, the pricing table for VPS, etc...
The parts are not from the hostim template (which dasabo is using)
and the client site barely works, and the mirror, and any server does not even matter your location. Of course, there have been such cases more than once on cheap offers, but other providers got out of such a situation faster. The promise of free 5 days will not motivate users to wait when they have a free year promo offer. But it will also not motivate them to wait for a solution to the network problem - several days, if it is solved in this way - because this will show the impossibility of the provider to quickly solve problems and find a way out of a critical and unexpected situation quickly. Even for such money, people will think that there are other options where this may not be and why should I constantly worry about this. The same colocrossing last year, yes, a much larger provider, but faced thousands of offers for its cheap servers and also did not expect demand for the promotion, but they found a way out of this situation faster. And this situation reminds me exactly of c1vhosting, when promises are made and then nothing is done for a year. And here the rule on the forum is that if a young provider has a big failure at the very beginning, it is a rare exception that it can be fixed later and adequate work can be established
now many people look at others and repeat parts of several solutions on their own. This is not a complete copyright, as it is correctly said - it is a source of inspiration. And perhaps this site was like that, or some similar option. There is a similarity in the logo, and the footer, a little in the menu font, as well as the page header - but there are no more such significant hints. The price table is not completely the same as you say. The fonts of many WordPress templates are the same and just looking at another site in the template settings they are set and that's it. There is nothing like that here either. In any case, the copyright is not violated and therefore nothing can be said to this provider in this case. Unless you prove that the black background of the footer is an original idea from the site of the source you are talking about.
Listening to the community, we decided to process refunds for those who are so impatient by breaking the rule.
This will have a negative effect on the user's account, after processing the refund they will no longer be able to purchase our services in the future.
I know this may seem drastic, but I don't think we are the only provider in the world that has had or will have network disruptions, we are putting all our effort into getting this resolved as quickly as possible and we are doing everything in our power to be able to provide an apology plan, I understand that this problem is on our side but I will never understand impatience.
That is why anyone who wants to can make an exceptional request for reimbursement which will be processed as soon as possible.
I would like to emphasise that the infrastructure is not totally unreachable, but only packetlosses occur, which certainly slow down the quality of service but do not nullify it in its entirety.
This is a serious step and a great solution for many. Including me, I tried your service both in normal mode before and after the failures, and I had to try very hard to set it up and buy it firstly. Secondly, to make it work even before the failure. Thirdly, then use a VPN and other things to have access to it, since there were blockages from both America and Mexico on access to your site. Therefore, for me it is better to take the money and go quietly look for my service elsewhere. Thank you for your help in solving the return for many users and your approach to satisfy users according to their needs. It is good that you listened to the community and went to meet. Regarding the failures, I also agree - they happen to many, but the solution is also much faster or the failures do not immediately affect all and completely users, so this is also a question. Well, the main moment - if you solved the problem and wrote clear guaranteed preliminary deadlines for elimination, it would be much better. And not just said we are looking into and solving the problem without specifying clear deadlines. In any case, I wish good luck to your service and your customers who will remain with you.
Punishing clients for not willing to use a broken service is probably a top 5 way to handle situation the worst way possible.
I understand your decision, I can only regret it.
We don't want to give ETAs that are then not respected that's why we didn't give estimates.
If you were disappointed with the service you are extremely unlikely to buy from them again anyway 😅
Hehe
Exactly, we have decided to ban all impatient customers precisely because we are not here to play games.
Ban obviously only for those who requested a refund after 1 day of purchase.
We will process the refund and they will be denied future purchase of our services.
That's my man. You need to share these serious business practices with AWS and Azure because they clearly have no idea how to not play games and offer a 48hr auto-refunds. Weaklings.
We are not AWS or Azure... wich kind of comparison is that?
Who cares about AWS or Azure when there is Oracle.
On the one hand, if the provider improves the work, users may want to test the service again. But of course, this will not be in a month or two. The return may already be in six months to a year, if the provider remains afloat and the prices are lower than the market, and at the same time the reviews about the provider are much better than before. On the other hand, you as a provider have every right to remove clients who do not want to wait for the problem to be solved, since they may seem unreliable in your eyes and it is easier for you to resell this service to someone else who will stay with you for a long time to guarantee a constant cash flow, even if you spend some money on refunds. In any case, I think that this is a well-thought-out and normal solution for both parties, although a little harsh on your part.
young and small companies have a different economy of obtaining and servicing their resources. And of course they cannot provide trial periods, it is difficult for them to make promotions and campaigns at the initial stage, and they also do not want to waste time on registration and connection of the service, and then make a refund within one day. They would like to spend all their time on improving the service for existing clients and developing their infrastructure, spending less effort on delicate work, as it seems to them. Well, and accordingly, if they spent these efforts and did it for free - they subsequently do not want to repeat this process again. So they look at the situation as it seems to them in the ideal. But they do not take into account the fact that among those who refused, for example, out of a hundred people, there will be 20-30 of them, I think the maximum, since many will dont want to leave the super cheap service, half of them, or at least 10 people, would want to return if the work is further established in a normal way. But the provider initially believes that such a number can be formed without problems with new promotions in the future. That's why he's not worried about losing some of his clients at the moment. Especially since it's Black Friday month - and he'll be able to increase his client base more than once.
The home page is just a copy/paste. Did you read/compare the text ? Damn .. You're telling me that this is ok ?
I only looked at the design, as you stated - design is not reading the text. I'll look into this issue now. And what are you hinting at in this case - that they made a whitelabel in another template and are reselling us the same service with slightly reduced resources? Or did they just copy the template? Tell me straight out. I'm not asserting anything because I didn't look in detail, I looked at the basic things from the standpoint of design and layout.
You got the point.
From my point of view this dasaboshit website is just a copy/paste from namebox.ro/en/ website with © 2024 Dasabo OÜ in the footer.
Not to mention the big lies .. eg:
1400 + Over 1400 companies have chosen our web hosting services since 2018
15000 + We provide quality web hosting for thousands of websites and online shops
This made me laugh: We have strategic partnerships with cPanel, CloudLinux, JetBackup, LiteSpeed and LiteSpeed
You're just buyng their licenses ...
From my point of view you can raise an abuse if you are so convinced of the wrong things you are saying.
Dude you're copy/paste'ing. I'm just telling that your website is full of crap and shit.
@Dasabo can you detail your strategic partnerships with cPanel, CloudLinux, JetBackup, LiteSpeed and LiteSpeed ? What this means ? I'm curious. (This is a copy/paste with a small change.. orginal was: We have formed strategic partnerships with cPanel, RIPE, RoTLD, LiteSpeed, and CloudLinux to provide the best and most stable web hosting solutions)
@mcs please look closer to the index page ... is just a RIP from namebox.. with a little changes (craps, lies, etc..)