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Comments

  • @mcs said: And here it is also clear that the performance is not very good

    Typical confusion created by the use of meaningless gb5. Performance is ok for a single thread of 3900. Full core is 1200 gb5.

    I have refunded mine btw.

  • Erick545Erick545 Barred
    edited November 2024

    They said they won't return the money for my order. They almost call me a liar here (saying I never sent creenshot to the support), and the fact that I was going to write a negative review here was called threats. You have a bad experience with the hoster and you want to talk about it - you are a terrorist!

    And my ticket was closed and no one is helping me solve the problem and does not want to help even here. The service is disgusting.

  • @egoror said:

    @mcs said: And here it is also clear that the performance is not very good

    Typical confusion created by the use of meaningless gb5. Performance is ok for a single thread of 3900. Full core is 1200 gb5.

    I have refunded mine btw.

    https://browser.geekbench.com/processors/amd-ryzen-9-3900x
    https://valid.x86.fr/bench/jz806q/24

    yes, I agree I said it incorrectly, and therefore I admit that you are right. And the values ​​are quite acceptable. But definitely weak and I will also request a refund.

  • Invoice 100150-2024
    thanks

  • That's gb6, numbers are different compared to gb5. That's why I'm strongly opposed to using gb5 "just because gb6 can't run on 1Gb ram". It just adds confusion and has basically zero value because numbers to compare gb5 are not easy to find in 2024.

    @Erick545 said: They said they won't return the money for my order.

    I've also had some friction in the process initially, but my reasoning was enough I guess.

  • @egoror said:

    @mcs said: And here it is also clear that the performance is not very good

    Typical confusion created by the use of meaningless gb5. Performance is ok for a single thread of 3900. Full core is 1200 gb5.

    I have refunded mine btw.

    @Erick545 said:
    They said they won't return the money for my order. They almost call me a liar here (saying I never sent creenshot to the support), and the fact that I was going to write a negative review here was called threats. You have a bad experience with the hoster and you want to talk about it - you are a terrorist!

    And my ticket was closed and no one is helping me solve the problem and does not want to help even here. The service is disgusting.

    Well, they can treat you differently and yes, the provider may not return the money for negative reviews. As well as if they did not like the communication with you and they considered it incorrect - do the same. If you are right in a technical moment, then such an attitude will still not make the provider better and it will lose customers in the future. But you also cannot unreasonably complain about the provider and you can give it time to fix the technical issues, if possible. If this cannot be fixed in any way - then nothing can be done, you need to refuse the service by any means. If the provider refuses a refund, you can always raise a dispute in PayPal or through your bank account and you have time within 1-3 months to do this without problems and return the money. In some cases, you can return it after six months if it concerns PayPal. But of course it is better to try to resolve this issue more peacefully with the provider, if this is still possible. The moment will also have an impact - how many people will request a refund at the moment and whether the provider will want to return money to everyone, since it bears transaction costs on this account.

  • Invoice #100149-2024
    thanks

  • Invoice #100157-2024
    Please add 1 year to the usage period, thank you!

  • @egoror said:

    That's gb6, numbers are different compared to gb5. That's why I'm strongly opposed to using gb5 "just because gb6 can't run on 1Gb ram". It just adds confusion and has basically zero value because numbers to compare gb5 are not easy to find in 2024.

    @Erick545 said: They said they won't return the money for my order.

    I've also had some friction in the process initially, but my reasoning was enough I guess.

    @egoror said:

    That's gb6, numbers are different compared to gb5. That's why I'm strongly opposed to using gb5 "just because gb6 can't run on 1Gb ram". It just adds confusion and has basically zero value because numbers to compare gb5 are not easy to find in 2024.

    @Erick545 said: They said they won't return the money for my order.

    I've also had some friction in the process initially, but my reasoning was enough I guess.

    I attached two tests and agreed with your statement. The second link confirms your words, so I said that the provider in this case meets the performance parameters and I am also wrong.

  • Invoice #100153-2024 Extend by 1 year please

  • Invoice #101540 , xtend by 1 year please

  • invoice 100154-2024 please

  • @mcs said:

    @egoror said:

    @mcs said: And here it is also clear that the performance is not very good

    Typical confusion created by the use of meaningless gb5. Performance is ok for a single thread of 3900. Full core is 1200 gb5.

    I have refunded mine btw.

    @Erick545 said:
    They said they won't return the money for my order. They almost call me a liar here (saying I never sent creenshot to the support), and the fact that I was going to write a negative review here was called threats. You have a bad experience with the hoster and you want to talk about it - you are a terrorist!

    And my ticket was closed and no one is helping me solve the problem and does not want to help even here. The service is disgusting.

    Well, they can treat you differently and yes, the provider may not return the money for negative reviews. As well as if they did not like the communication with you and they considered it incorrect - do the same. If you are right in a technical moment, then such an attitude will still not make the provider better and it will lose customers in the future. But you also cannot unreasonably complain about the provider and you can give it time to fix the technical issues, if possible. If this cannot be fixed in any way - then nothing can be done, you need to refuse the service by any means. If the provider refuses a refund, you can always raise a dispute in PayPal or through your bank account and you have time within 1-3 months to do this without problems and return the money. In some cases, you can return it after six months if it concerns PayPal. But of course it is better to try to resolve this issue more peacefully with the provider, if this is still possible. The moment will also have an impact - how many people will request a refund at the moment and whether the provider will want to return money to everyone, since it bears transaction costs on this account.

    its not working like a day already lol they just refused to help even here their representative ignoring all looks like

  • Invoice #100158-2024 . Extend by 1 year.
    Thank you.

  • So i used it fine yesterday. Then it broken, I asked for help did what support asked to do and sent screenshots they asked did it again (like all tech commands stuf) i said i did it already they asked again (so they did not sayd i did smth wrong just copypasta prev responde basicly)

    Then i asked for refund and they refused and after that i wrote bad but honest review

    It's a shame that they do not know how to treat a customer well

  • 0x7c0x7c Member
    edited November 2024

    Hello, #100159-2024
    Also can I get migrated to an AMD Ryzen 9 7950X3D?

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    As I said before, we are aware of a network degradation and are already working on its resolution.
    Users affected by the problem will be rewarded for their patience.

  • Even your looking glass know it better that this is not for me.

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    We will give free 5Days for free to all the customer impacted on that network issue.

    Thanked by 10x7c
  • @Dasabo said:
    As I said before, we are aware of network degradation and are already working on its resolution.
    Users affected by the problem will be rewarded for their patience.

    I can only imagine the stress on you. However, I am concerned if this just broke now or if it was a degraded service you tested a promotional offer with.

    I sincerely find it upsetting personally, that I feel the service purchased is poor.

    and the promise of a reward for the patient here is also quite funny. While this is my very first purchase with your company, I am not so impressed. I have another purchase from another provider and it just felt more valuable than this one (tested out of the box). I guess I already count this as one unfortunate buy.

    Can only hope and wish you success and that you can find a solution and meet trusted customers' expectations.

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo said:
    As I said before, we are aware of network degradation and are already working on its resolution.
    Users affected by the problem will be rewarded for their patience.

    I can only imagine the stress on you. However, I am concerned if this just broke now or if it was a degraded service you tested a promotional offer with.

    I sincerely find it upsetting personally, that I feel the service purchased is poor.

    and the promise of a reward for the patient here is also quite funny. While this is my very first purchase with your company, I am not so impressed. I have another purchase from another provider and it just felt more valuable than this one (tested out of the box). I guess I already count this as one unfortunate buy.

    Can only hope and wish you success and that you can find a solution and meet trusted customers' expectations.

    The problem only arose today, so no joking or testing done on a degraded service.
    We are putting all available effort and already have a team outside working on the resolution.

  • Invoice# 100041-2024 Extend 1 more year please

  • @Hawraz said:
    Order Number: 2944906252

    Please extend my 3 vps to 2 years

    Hi sir

    Please extend my order to 2 years, you forget me

  • invoice 100160-2024 . Extend by 1 year please

  • Invoice #100161-2024
    Thx.

  • Anyone got extended year or still nada ?

  • Invoice #100142-2024

  • @emperor said:
    Anyone got extended year or still nada ?

    Only about first 10 orders get extended, after then all the comments about Invoice # get neglected by the provider although he have much time to reply other things in this thread.

This discussion has been closed.