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Comments

  • Tohoma_TotvTohoma_Totv Member

    @Dasabo said:

    @NHNHNH000 said:
    looking glass?

    https://lg.dasabo.com :)

    I found through LG testing that the IPv4 connectivity seems very poor. Has it been attacked, or is it just the nature of the route?

  • szymonpszymonp Member

    @Tohoma_Totv said:

    @Dasabo said:

    @NHNHNH000 said:
    looking glass?

    https://lg.dasabo.com :)

    I found through LG testing that the IPv4 connectivity seems very poor. Has it been attacked, or is it just the nature of the route?

    Oversold

  • egororegoror Member
    edited November 2024

    I don't see any tragic packet loss, but connectivity is disappointing overall

    ---------------------------------------------------------------------------
 Basic System Info
---------------------------------------------------------------------------
 CPU Model          : AMD Ryzen 9 7950X3D 16-Core Processor
 CPU Cores          : 1 @ 4192.104 MHz
 CPU Cache          : 1024 KB
 AES-NI             : ✔ Enabled
 VM-x/AMD-V         : ✔ Enabled
 Total Disk         : 9.7 GB (1.9 GB Used)
 Total RAM          : 960.7 MB (245.0 MB Used)
 System uptime      : 0 days, 8 hour 29 min
 Load average       : 0.01, 0.09, 0.07
 OS                 : Debian GNU/Linux 12
 Arch               : x86_64 (64 Bit)
 Kernel             : 6.1.0-26-amd64
 Virtualization     : KVM
 TCP Control        : cubic
---------------------------------------------------------------------------
 Basic Network Info
---------------------------------------------------------------------------
 Primary Network    : IPv6
 IPv6 Access        : ✔ Online
 IPv4 Access        : ✔ Online
 ISP                : DASABO OU
 ASN                : AS214279 DASABO OU
 Host               : DASABO OU
 Location           : Frankfurt am Main, Hesse-HE, Germany
 Location (IPv4)    : Nürnberg, Bavaria, DE
---------------------------------------------------------------------------
 Speedtest.net (Region: GLOBAL)
---------------------------------------------------------------------------
 Location         Latency     Loss    DL Speed       UP Speed       Server      

 ISP: Dasabo Ou 

 Nearest          9.60 ms     0.0%    153.59 Mbps    282.59 Mbps    iWelt GmbH + Co. KG - Eibelstadt 

 Kochi, IN        197.86 ms   0.0%    2.69 Mbps      98.82 Mbps     Asianet Broadband - Cochin 
 Bangalore, IN    177.92 ms   0.0%    0.41 Mbps      68.47 Mbps     Bharti Airtel Ltd - Bangalore 
 Chennai, IN      311.77 ms   N/A     0.69 Mbps      20.45 Mbps     Jio - Chennai 
 Mumbai, IN       140.06 ms   0.0%    0.35 Mbps      90.50 Mbps     i3D.net - Mumbai 
 Delhi, IN        165.88 ms   0.0%    0.36 Mbps      141.19 Mbps    Tata Play Fiber - New Delhi 

 Seattle, US      FAILED                                                        
 Los Angeles, US  199.68 ms   0.0%    1.02 Mbps      121.58 Mbps    ReliableSite Hosting - Los Angeles, CA 
 Dallas, US       145.51 ms   0.0%    159.92 Mbps    114.69 Mbps    i3D.net - Dallas, TX 
 Miami, US        167.18 ms   N/A     0.46 Mbps      59.89 Mbps     Dish Wireless - Miami, FL 
 New York, US     252.60 ms   0.0%    5.46 Mbps      157.52 Mbps    GSL Networks - New York, NY 
 Toronto, CA      287.68 ms   0.0%    0.49 Mbps      89.22 Mbps     Rogers - Toronto, ON 
 Mexico City, MX  438.75 ms   N/A     0.64 Mbps      15.02 Mbps     INFINITUM - Ciudad de México 

 London, UK       49.38 ms    0.0%    38.02 Mbps     81.60 Mbps     VeloxServ Communications - London 
 Amsterdam, NL    30.43 ms    0.0%    186.39 Mbps    382.05 Mbps    31173 Services AB - Amsterdam 
 Paris, FR        27.27 ms    N/A     658.49 Mbps    161.17 Mbps    Axione - Paris 
 Frankfurt, DE    49.29 ms    0.0%    2.00 Mbps      139.32 Mbps    Clouvider Ltd - Frankfurt am Main 
 Warsaw, PL       66.84 ms    0.0%    239.01 Mbps    85.96 Mbps     Play - Warszawa 
 Bucharest, RO    FAILED                                                        
 Moscow, RU       FAILED                                                        

 Jeddah, SA       94.64 ms    0.0%    327.52 Mbps    72.29 Mbps     Saudi Telecom Company 
 Dubai, AE        242.20 ms   0.0%    179.04 Mbps    45.01 Mbps     du - Dubai  
 Fujairah, AE     FAILED                                                        
 Istanbul, TR     94.69 ms    0.0%    0.46 Mbps      168.66 Mbps    Turkcell - Istanbul 
 Tehran, IR       86.89 ms    0.0%    8.02 Mbps      148.07 Mbps    Asiatech - Tehran 

 Tokyo, JP        452.10 ms   6.9%    2.47 Mbps      33.60 Mbps     GSL Networks - Tokyo 
 Wu Xi, CU-CN     FAILED                                                        
 Nanjing, CT-CN   FAILED                                                        
 Hong Kong, CN    181.17 ms   N/A     0.42 Mbps      102.89 Mbps    STC - Hong Kong 
 Singapore, SG    543.38 ms   0.0%    0.53 Mbps      26.05 Mbps     i3D.net - Singapore 
 Jakarta, ID      FAILED - IP has been rate limited. Try again after 1 hour.                                                  
---------------------------------------------------------------------------
 Avg DL Speed       : 82.02 Mbps
 Avg UL Speed       : 112.78 Mbps

 Total DL Data      : 9.88 GB
 Total UL Data      : 3.89 GB
 Total Data         : 13.77 GB
---------------------------------------------------------------------------
 Duration           : 16 min 21 sec
 System Time        : 04/11/2024 - 10:50:29 +03
 Total Script Runs  : 86846
---------------------------------------------------------------------------
 Result             : https://result.nws.sh/r/1730705675_J9D2AA_GLOBAL.txt
---------------------------------------------------------------------------
  • ElonBezosElonBezos Member

    Unbeatable network performance, i must say

    Thanked by 1lebidule
  • hostloc_nodeseekhostloc_nodeseek Member

    @beanman109 said:

    @hostloc_nodeseek said:
    Why is it that I always incorrectly fill in the NS1 Prefix and NS2 Prefix? Why is the purchasing process designed to be so complex that I cannot purchase anything?

    Not being able to type "ns1" and "ns2" into a literal text box then calling it a complex order process is peak comedy

    Putting useless fields as mandatory content is what I think is a mentally handicapped businessman. This doesn't help sales at all.

  • egororegoror Member

    @hostloc_nodeseek said: Putting useless fields as mandatory content is what I think is a mentally handicapped businessman.

    Man, chill. Just enter 'ns1' and 'ns2'

  • szymonpszymonp Member

    @hostloc_nodeseek said:

    @beanman109 said:

    @hostloc_nodeseek said:
    Why is it that I always incorrectly fill in the NS1 Prefix and NS2 Prefix? Why is the purchasing process designed to be so complex that I cannot purchase anything?

    Not being able to type "ns1" and "ns2" into a literal text box then calling it a complex order process is peak comedy

    Putting useless fields as mandatory content is what I think is a mentally handicapped businessman. This doesn't help sales at all.

    Every other WHMCS install has that lol

  • hostloc_nodeseekhostloc_nodeseek Member

    @szymonp said:

    @hostloc_nodeseek said:

    @beanman109 said:

    @hostloc_nodeseek said:
    Why is it that I always incorrectly fill in the NS1 Prefix and NS2 Prefix? Why is the purchasing process designed to be so complex that I cannot purchase anything?

    Not being able to type "ns1" and "ns2" into a literal text box then calling it a complex order process is peak comedy

    Putting useless fields as mandatory content is what I think is a mentally handicapped businessman. This doesn't help sales at all.

    Every other WHMCS install has that lol

    I buy from other sellers, maybe there is this field, but there is a default content, and the user does not need to fill it in to place an order, which simplifies the purchase process, which feels great. This is because this field is useless to both the seller and the customer.
    This hosting seller clearly doesn't care about its customers.

  • szymonpszymonp Member

    @hostloc_nodeseek said:

    @szymonp said:

    @hostloc_nodeseek said:

    @beanman109 said:

    @hostloc_nodeseek said:
    Why is it that I always incorrectly fill in the NS1 Prefix and NS2 Prefix? Why is the purchasing process designed to be so complex that I cannot purchase anything?

    Not being able to type "ns1" and "ns2" into a literal text box then calling it a complex order process is peak comedy

    Putting useless fields as mandatory content is what I think is a mentally handicapped businessman. This doesn't help sales at all.

    Every other WHMCS install has that lol

    This hosting seller clearly doesn't care about its customers.

    There's a load of real reasons to say that, this one is not it.

  • beanman109beanman109 Member, Host Rep, Megathread Squad

    @hostloc_nodeseek said:

    @szymonp said:

    @hostloc_nodeseek said:

    @beanman109 said:

    @hostloc_nodeseek said:
    Why is it that I always incorrectly fill in the NS1 Prefix and NS2 Prefix? Why is the purchasing process designed to be so complex that I cannot purchase anything?

    Not being able to type "ns1" and "ns2" into a literal text box then calling it a complex order process is peak comedy

    Putting useless fields as mandatory content is what I think is a mentally handicapped businessman. This doesn't help sales at all.

    Every other WHMCS install has that lol

    I buy from other sellers, maybe there is this field, but there is a default content, and the user does not need to fill it in to place an order, which simplifies the purchase process, which feels great. This is because this field is useless to both the seller and the customer.
    This hosting seller clearly doesn't care about its customers.

    Then don't buy it and move on.

    Thanked by 1pestd
  • pestdpestd Member

    Invoice #100151-2024
    Extend by 1 year please

  • TomatoTomato Member

    Invoice #100143-2024

  • piuifupiuifu Member

    invoice 100152-2024

  • Michael_adewaleMichael_adewale Member
    edited November 2024

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

  • LeviLevi Member

    @Michael_adewale said: What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Check & Mate :D

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

  • egororegoror Member

    Losing future clients over eur10 refunds is IQ 3000

  • realPierrerealPierre Member

    @lzwzq68 said:
    Despite the affordable price, the performance of this network seems unacceptable.

    Although the promotion discount is very nice, seeing the bad network performance, I would not like to pay it now.

  • Michael_adewaleMichael_adewale Member

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

  • defaultdefault Veteran

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    VPN :hushed:

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

  • Michal212Michal212 Member

    @Tohoma_Totv said:

    @Dasabo said:

    @NHNHNH000 said:
    looking glass?

    https://lg.dasabo.com :)

    I found through LG testing that the IPv4 connectivity seems very poor. Has it been attacked, or is it just the nature of the route?

    how do you test it ?

  • egororegoror Member

    @default said: VPN :hushed:

    With 0.5Mbps dl in most directions? :D

  • Michael_adewaleMichael_adewale Member
    edited November 2024

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

    Hello,
    we are now speaking the same language...
    Answer the ticket and we will see how we can help you...

  • defaultdefault Veteran

    @egoror said:

    @default said: VPN :hushed:

    With 0.5Mbps dl in most directions? :D

    Thanked by 1ehab
  • Michael_adewaleMichael_adewale Member

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

    Hello,
    we are now speaking the same language...
    Answer the ticket and we will see how we can help you...

    There is nothing to answer in the ticket again, or was there a question I missed? I requested a refund and you said no... What response do you want again.

    Just process the refund and let everyone move on. Hopefully I check your future offer bro. No hard feelings here.

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

    Hello,
    we are now speaking the same language...
    Answer the ticket and we will see how we can help you...

    There is nothing to answer in the ticket again, or was there a question I missed? I requested a refund and you said no... What response do you want again.

    Just process the refund and let everyone move on. Hopefully I check your future offer bro. No hard feelings here.

    I told Elena to reply on your ticket and propose a resolution :)

  • Michael_adewaleMichael_adewale Member

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

    Hello,
    we are now speaking the same language...
    Answer the ticket and we will see how we can help you...

    There is nothing to answer in the ticket again, or was there a question I missed? I requested a refund and you said no... What response do you want again.

    Just process the refund and let everyone move on. Hopefully I check your future offer bro. No hard feelings here.

    I told Elena to reply on your ticket and propose a resolution :)

    It's alright. Thanks, man. We are good.

    Sorry for the inconvenience, yea!

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo said:

    @Michael_adewale said:

    @Dasabo i am surprised i requested a refund request but your support says i have accepted your payment terms meaning I won't be refunded???

    So as i have clearly stated, upon selecting Ubuntu as an operating system it has already taking 7.29GB of the 10gb and your team says to choose another OS instead. Unfortunately cloud stick is what i know how to use to manage the sever and it only supports Ubuntu. I explained this already.

    What can i do with 3GB that wont require an upgrade? and your team wont refund.

    Hello,
    Please share your ticket number so i can check.

    Ticket numbers
    495383
    869802

    please review and revert.

    Hello,
    I just checked your tickets.
    I saw that Alessandro replied to you proposing and not (forcing) you to use, for example, Debian because it is lighter in terms of space used.
    Later you said that 10GB of space was not enough for you, didn't you know this before buying the service? It is your job to know how to use the service provided correctly and it is our job to provide it as quickly as possible, which is why your refund was rejected.
    I hope I have been understanding.

    Interesting question and angle! so to answer your question NO I DIDNT know 7.29GB will be consumed sir! If I knew does it make sense that I would have made such a purchase???

    Debian isn't an option as cloudstick doesn't support anything else other than Ubuntu.

    I understand the inconvenience. But my intention was to get something that can serve me.

    Please Make a refund and feel free to deduct any charges you may have incurred... but sincerely I wont be needing the service. Even if you refuse to refund, I wont be renewing so whats the fuss bro?

    Again, thanks and apologies for the inconvinience.

    Hello,
    we are now speaking the same language...
    Answer the ticket and we will see how we can help you...

    There is nothing to answer in the ticket again, or was there a question I missed? I requested a refund and you said no... What response do you want again.

    Just process the refund and let everyone move on. Hopefully I check your future offer bro. No hard feelings here.

    I told Elena to reply on your ticket and propose a resolution :)

    It's alright. Thanks, man. We are good.

    Sorry for the inconvenience, yea!

    There is always a solution to everything, we strongly believe that asking for a refund because our nose itches is never the right solution, but the best way is through discussion, we have sometimes processed refunds even though we were not supposed to do so when we realise we were wrong.
    In your specific case I realised that the problem was just a matter of space and as you see we found a good compromise :)
    I hope you enjoy our service. :)

    Thanked by 1Michael_adewale
This discussion has been closed.