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Hostslick - Network Maintenance 10th Oct 2024 - Upgrade to MX960-prem3

24

Comments

  • So still no ETA when VPS will be back?

  • HostSlickHostSlick 🚩 Host Rep Tag Suspended
    edited October 2024

    @xoerbit said:
    So still no ETA when VPS will be back?

    VPS are online. Only one node problem
    We try speed up fix, and reply u ticket asap

    Other nodes - no problem. See :

    @HostSlick said:
    Everything running fine Network wise. Via The new Network Stack and MX960. Just some prefix-list config for ipv6 needs some changes.
    Some clients using our dedicated Servers already Reported boost in Network Performance which is as expected

    Otherwise only some issues at VPS on one black friday 2023 node, im fixing asap using Remote hands as im not near Datacenter anymore. This node cause alot of Tickets we need go trough. node decided to screw me the same time

  • mustekmustek Member
    edited October 2024

    The problem still isn’t resolved, and my VPS remains completely non-functional. We’re now going on 4 days without a working server. It’s all timeouts, packet loss, and zero connectivity. Essentially, my VPS is still down, and nothing has changed.

    The worst part is the total lack of communication from HostSlick. No updates, no estimated resolution time—just silence. I’m incredibly frustrated, and at this point, I’m seriously considering moving to a more reliable and professional provider.

  • @HostSlick said: VPS are online.

    Mine is offline and has been offline for days.
    Web does not work, not able to SSH in, does not reply to ping..

    @HostSlick said: Otherwise only some issues at VPS on one black friday 2023 node,

    For what it matters, I bought mine just a few months ago, not 2023..

    Thanked by 1ServerBachelor
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    @HostSlick said: node decided to screw me the same time

    :D :D

    Do we know how that feels.

  • nouman8nouman8 Member
    edited October 2024

    my VPS is also down for days.

  • I signed up in 2024 in summer, without the Blackfriday promo and my VPS it's down/ doesn't even exist. Please check ticket #575521

  • This is more of a VPS node. Hosting plans seem to work.

  • Mine is online now, thanks <3

  • conceptconcept Member
    edited October 2024

    I've had mine since 2022 and there has been no downtime until recently but like @beadcf said looks like its online now.

  • @concept said:
    I've had mine since 2022 and there has been no downtime until recently but like @beadcf said looks like its online now.

    unfortunately not mine with Blackfriday 2023 promo VPS node.

  • My VPS is from the BlackFriday 2020 promotion and is still offline. We still don't know the ETA.

  • Still impacted too.
    After 2 VPS crashes with data loss impacting the same server. Now it's been offline for days. A bit frustrating but it happens...
    However, I wouldn't mind a bit more information.

    Thanked by 1loay
  • @remy said:
    Still impacted too.
    After 2 VPS crashes with data loss impacting the same server. Now it's been offline for days. A bit frustrating but it happens...
    However, I wouldn't mind a bit more information.

    Mine too.

    Thanked by 1remy
  • @HostSlick said:
    Everything running fine Network wise. Via The new Network Stack and MX960. Just some prefix-list config for ipv6 needs some changes.
    Some clients using our dedicated Servers already Reported boost in Network Performance which is as expected

    Otherwise only some issues at VPS on one black friday 2023 node, im fixing asap using Remote hands as im not near Datacenter anymore. This node cause alot of Tickets we need go trough. node decided to screw me the same time

    Oops, the ticket is invalid, need to LET to find out what happened

  • jaden_fyfewebjaden_fyfeweb Member, Host Rep

    @HostSlick said:

    @jaden_fyfeweb said:
    Used to love the Cat 6500 series!

    Do you miss them memory cards?

    Remember those as if it was yeserday! The Sup2T was the last upgrade we did on the 6504's, long gone now though. They were solid devices!

  • @xoerbit said:

    @HostSlick said: VPS are online.

    Mine is offline and has been offline for days.
    Web does not work, not able to SSH in, does not reply to ping..

    @HostSlick said: Otherwise only some issues at VPS on one black friday 2023 node,

    For what it matters, I bought mine just a few months ago, not 2023..

    Same problem. Got a VPS in June, was happy until now. Can't SSH in, even confirmation email for ticket wasn't sent.

  • @ServerBachelor said:

    @xoerbit said:

    @HostSlick said: VPS are online.

    Mine is offline and has been offline for days.
    Web does not work, not able to SSH in, does not reply to ping..

    @HostSlick said: Otherwise only some issues at VPS on one black friday 2023 node,

    For what it matters, I bought mine just a few months ago, not 2023..

    Same problem. Got a VPS in June, was happy until now. Can't SSH in, even confirmation email for ticket wasn't sent.

    They have this update:

    https://hostslick.com/clients/announcements/71/Regarding-delays-in-Support-and-issues.html

    Thanked by 1ServerBachelor
  • @loay said:

    @ServerBachelor said:

    @xoerbit said:

    @HostSlick said: VPS are online.

    Mine is offline and has been offline for days.
    Web does not work, not able to SSH in, does not reply to ping..

    @HostSlick said: Otherwise only some issues at VPS on one black friday 2023 node,

    For what it matters, I bought mine just a few months ago, not 2023..

    Same problem. Got a VPS in June, was happy until now. Can't SSH in, even confirmation email for ticket wasn't sent.

    They have this update:

    https://hostslick.com/clients/announcements/71/Regarding-delays-in-Support-and-issues.html

    @HostSlick Do we need to verify that our service(s) was/were affected?

  • My vps still down, all three of them

  • In their statement, they write about 2TB NVMe drives... this sound to me like consumer stuff, as enterprise / datacenter SSD / NVMe are eg. 1.92TB or 1.6TB ( with higher write endurance ).

    Thanked by 1ServerBachelor
  • In the announcement he mentioned that VPSs will function again last night but my VPS is still down .... This Friday we will celebrate 7 days without service 👌

  • @remy said:
    Still impacted too.
    After 2 VPS crashes with data loss impacting the same server. Now it's been offline for days. A bit frustrating but it happens...
    However, I wouldn't mind a bit more information.

    Same, I lost 10+ VPS from the RAID array failure (7+TB of data). But I am good idling customer, so I don't file support ticket to bother provider :)

  • @mustek said:
    In the announcement he mentioned that VPSs will function again last night but my VPS is still down .... This Friday we will celebrate 7 days without service 👌

    A bit concerning, IMO. 10 euros credit and 1 month free service as compensation doesn't seem like a lot, considering the extent of this failure and the inability to fulfill promises to customers.

    Plus, I'm on an annual plan. So does that mean if I got VPS in June, I don't pay again until July?

  • Any new updates from Hostslick?

    Thanked by 1ServerBachelor
  • @Moopah said:

    @remy said:
    Still impacted too.
    After 2 VPS crashes with data loss impacting the same server. Now it's been offline for days. A bit frustrating but it happens...
    However, I wouldn't mind a bit more information.

    Same, I lost 10+ VPS from the RAID array failure (7+TB of data). But I am good idling customer, so I don't file support ticket to bother provider :)

    7TB... I thought you were the idling master.
    I'm disappointed to hear that. I hope we're talking about empty partitions!

  • @verl20 said:
    Any new updates from Hostslick?

    There's an update on the site that says that the node will be back online by wednesday

  • @nouman8 said: There's an update on the site that says that the node will be back online by wednesday

    I think it's the same as 'last night' mentioned earlier as Wednesday was yesterday :)
    You sure this is new-new?

  • nouman8nouman8 Member
    edited October 2024

    @JabJab said:

    @nouman8 said: There's an update on the site that says that the node will be back online by wednesday

    I think it's the same as 'last night' mentioned earlier as Wednesday was yesterday :)
    You sure this is new-new?

    i read the update a couple of hours ago, you're right

This discussion has been closed.