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You purchased an unmanaged service. It’s your responsibility to know how to modify the partition.
Once again, you purchased an unmanaged service. It’s your responsibility to resolve the pressing issue.
You should stop blaming others for your mistakes. You should also consider whether it's a good idea to host anything for others if you're not qualified to do the job.
Edit: I think there's a typo in the name of your business on your profile page. I assume it should be worldhosting.xyz, not worldhostinx.xyz.
Well, that's your problem. You presume that they must do it - the reality however is that with unmanaged services every provider gives you virtual disk drives and it's customer's job to partition and format them as he sees fit.
Remember: VPS providers sell virtual machines not (again, unless managed) ready to run systems, although most try to make it easier for customers, e.g. by templates.
So, the real problem is you not knowing enough, it seems, to operate a virtual Machine. And for a solution there are 2 options: Either
Btw, not every provider offers additional drives and it's actually positive that Contabo does.
HAHA, Guess you didn't know that!
ftfy
again, I'm not blaming, I'm asking if it is a typical response for this kind of support, if you read all the posts and responses, you would know this instead of wasting your time trying to "get me"
As the other/newer thread was closed (thanks, @angstrom!) I'll put it here:
I have 3 Contabo VPS on 3 continents (purchased as normal John Doe customer, so not somehow hand-picked). Their uptimes are between 6 months and about a year - and most likely the reason for those not super-long uptimes is actually me upgrading the OS and rebooting.
As some might remember I once was a big fan of Contabo, main reasons being (a) bang per buck, and (b) decent (back then even kind of interesting) hardware. Nowadays I'm not a big fan anymore but not due to Contabo having become worse but rather due to the market evolution. Example: back then a fast SSD was something cool, but nowadays almost every provider and their dog offer SSD, if not NVMe. Also there are many more providers in the "low price - decent product & performance" range, while back then it was different; you could get a cheap VPS but with Contabo you got a cheap VPS with modern and decent hardware.
All in all there's a good reason for me still having my Contabo VPSs, less exciting than back then but still a good reason. And one of those reasons is that my 3 VPSs grosso modo work fine, still are not "stone-age" but halfway contemporary and have been very reliable.
And btw. the very few times I did need support they reacted reasonably quickly and professionally.
Finally, being one of the largest (by far) providers with hundreds of thousands of customers does (IMO) not prove that a provider is very good, but it does very strongly suggest that they are not crappy.
Move away whilst you can.
Anyone having the same issue in their SG VPS ?