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Contabo at it again?
Yep it's them again
An I wrong?
I just bought another 200GB ssd for my vps
They let me pay for it then said
If you want to use it, YOU have to re-partion your current drive
Is this normal?
I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains
Comments
You bought Contabo, you can only blame yourself
regards
...
Yes
It seems you got something wrong. Why should you have to re-partition your existing drive after buying and additional one? Or maybe they worded it confusingly.
Either way, of course you must first partition an additional drive - independent of the OS btw.
The only thing you should have to do is add the mount the drive and format it, nothing to do with your primary drive.
If you upgraded your primary drive, should be a simple "grow partition", quick reboot and you're good.
reboot?
Are you running Windows or Linux?
If you added it onto main drive then you simply expand the drive, they send you a guide to do this, it is normal.
If it is windows just open disk management and expand the partition
You actually got a response from Contabo? That's not normal.
You don't need to wipe your hard disk to grow the partition to use the new capacity. If you are using Windows, then all you need to do is extend the partition.
https://www.asus.com/support/faq/1044688
This should not result in any data loss if you are just extending the disk partition. But as always, you should have backups in case there are problems.
is contabo really that bad? im getting a few vps' from them soon just to add some PoPs, is there anything i should know beforehand?
when it works, it works
Not really that bad. Just set low expectations. Then it'll be fine. Always remember the price you pay, and if that doesn't help, then always remember what others charge, that must help
Yes, whenever you order more storage you have to repartition it yourself
That's basically the Windows equivalent of "press Enter when done" on Unix. And it also provides some excitement and a "maybe it'll work this time. Will it?" surprise element.
Just use FAT16 next time.
If you are paying for a managed service, no. Otherwise, yes.
Perhaps you are wrong. You appear to have paying clients on an infrastructure that you are not comfortable supporting or are paying someone else to support. I'd probably be unhappy if I were one of your clients.
As to how to proceed: that depends on how they have extended your storage (have they added an extra vdisk with the new space, or extended your existing one by the relevant amount?) and how your partitioning is currently setup.
When it doesn't, good luck
Life teaches you nothing, especially where it's cheap and plentiful.
Well, the client like me enough when I brought the server load down from 8.0+ to < 1.5 with 6 cpus
Yeah, this is a followup to my previous comment as to whether to keep using them after a 2 day outage and no response from them.
I don't think your type if response is helpful. I was merely asking if this type of storage addition/upgrade response (you have to partition the drive yourself) is typical of all vendors or could it be attributed to contabos notorious lousy support.
My expectations were wrong?
I don't question whether it must be partitioned, but only who should do it
alma8
That is exactly what happened. I didn't expect it. I was not willing to take the risk I would screw it like I have done many times before on linux home server. And they weren't either
Well it was in response to the sale
Unless you're paying for a managed service -- and presumably you're not -- it's you who should do it (because it's an unmanaged service)
HAHA, I guess they didn't know that
Not to mention that one can partition a drive in different ways -- how should they know how you want to partition it?
I've been with them for a year, 2 outages they didn't respond to and now they don't even support/enable the service you just ordered from them. they make you feel that you are out of luck if you really need an answer to a pressing problem
I'm moving away from contabo