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Contabo at it again?
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Contabo at it again?

Yep it's them again
An I wrong?
I just bought another 200GB ssd for my vps
They let me pay for it then said
If you want to use it, YOU have to re-partion your current drive
Is this normal?
I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains

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Comments

  • You bought Contabo, you can only blame yourself

    regards

  • emghemgh Member
    edited October 9

    @russromei said: Contabo

    @russromei said: 35 clients

    ...

    @russromei said: An I wrong?

    Yes

  • jsgjsg Member, Resident Benchmarker

    @russromei said:
    Yep it's them again
    An I wrong?
    I just bought another 200GB ssd for my vps
    They let me pay for it then said
    If you want to use it, YOU have to re-partion your current drive
    Is this normal?
    I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains

    It seems you got something wrong. Why should you have to re-partition your existing drive after buying and additional one? Or maybe they worded it confusingly.

    Either way, of course you must first partition an additional drive - independent of the OS btw.

  • The only thing you should have to do is add the mount the drive and format it, nothing to do with your primary drive.

    If you upgraded your primary drive, should be a simple "grow partition", quick reboot and you're good.

    Thanked by 2reikuzan russromei
  • emghemgh Member

    @Petey_Long said: If you upgraded your primary drive, should be a simple "grow partition", quick reboot and you're good.

    reboot?

  • FreekFreek Member

    Are you running Windows or Linux?

  • BopieBopie Member

    If you added it onto main drive then you simply expand the drive, they send you a guide to do this, it is normal.

    If it is windows just open disk management and expand the partition

  • labzelabze Member, Patron Provider

    @russromei said:
    Is this normal?

    You actually got a response from Contabo? That's not normal.

    Thanked by 3xms suyadi92 Frameworks
  • AdvinAdvin Member, Host Rep
    edited October 9

    You don't need to wipe your hard disk to grow the partition to use the new capacity. If you are using Windows, then all you need to do is extend the partition.

    https://www.asus.com/support/faq/1044688

    This should not result in any data loss if you are just extending the disk partition. But as always, you should have backups in case there are problems.

    Thanked by 1russromei
  • edited October 10

    is contabo really that bad? im getting a few vps' from them soon just to add some PoPs, is there anything i should know beforehand?

  • @professorparabellum said:
    is contabo really that bad? im getting a few vps' from them soon just to add some PoPs, is there anything i should know beforehand?

    when it works, it works

  • bkjbkj Member

    @professorparabellum said:
    is contabo really that bad? im getting a few vps' from them soon just to add some PoPs, is there anything i should know beforehand?

    Not really that bad. Just set low expectations. Then it'll be fine. Always remember the price you pay, and if that doesn't help, then always remember what others charge, that must help

  • Is this normal?

    Yes, whenever you order more storage you have to repartition it yourself

  • jsgjsg Member, Resident Benchmarker

    @emgh said:

    @Petey_Long said: If you upgraded your primary drive, should be a simple "grow partition", quick reboot and you're good.

    reboot?

    That's basically the Windows equivalent of "press Enter when done" on Unix. And it also provides some excitement and a "maybe it'll work this time. Will it?" surprise element.

    Thanked by 1emgh
  • @russromei said:
    Yep it's them again
    An I wrong?
    I just bought another 200GB ssd for my vps
    They let me pay for it then said
    If you want to use it, YOU have to re-partion your current drive
    Is this normal?
    I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains

    Just use FAT16 next time.

  • @russromei said:
    If you want to use it, YOU have to re-partion your current drive
    Is this normal?

    If you are paying for a managed service, no. Otherwise, yes.

    I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains
    An I wrong?

    Perhaps you are wrong. You appear to have paying clients on an infrastructure that you are not comfortable supporting or are paying someone else to support. I'd probably be unhappy if I were one of your clients.

    As to how to proceed: that depends on how they have extended your storage (have they added an extra vdisk with the new space, or extended your existing one by the relevant amount?) and how your partitioning is currently setup.

  • @cybertech said:
    when it works, it works

    When it doesn't, good luck

  • Life teaches you nothing, especially where it's cheap and plentiful.

    Thanked by 1jsg
  • @MeAtExampleDotCom said:

    @russromei said:
    If you want to use it, YOU have to re-partion your current drive
    Is this normal?

    If you are paying for a managed service, no. Otherwise, yes.

    I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains
    An I wrong?

    Perhaps you are wrong. You appear to have paying clients on an infrastructure that you are not comfortable supporting or are paying someone else to support. I'd probably be unhappy if I were one of your clients.

    As to how to proceed: that depends on how they have extended your storage (have they added an extra vdisk with the new space, or extended your existing one by the relevant amount?) and how your partitioning is currently setup.

    Well, the client like me enough when I brought the server load down from 8.0+ to < 1.5 with 6 cpus

  • @allthemtings said:
    You bought Contabo, you can only blame yourself

    regards

    Yeah, this is a followup to my previous comment as to whether to keep using them after a 2 day outage and no response from them.
    I don't think your type if response is helpful. I was merely asking if this type of storage addition/upgrade response (you have to partition the drive yourself) is typical of all vendors or could it be attributed to contabos notorious lousy support.

  • @emgh said:

    @russromei said: Contabo

    @russromei said: 35 clients

    ...

    @russromei said: An I wrong?

    Yes

    My expectations were wrong?

  • @jsg said:

    @russromei said:
    Yep it's them again
    An I wrong?
    I just bought another 200GB ssd for my vps
    They let me pay for it then said
    If you want to use it, YOU have to re-partion your current drive
    Is this normal?
    I can re-partition windows drives, but I have wiped out enough drives to know that this is not something I want to do on, especially with 35 clients and 20 something domains

    It seems you got something wrong. Why should you have to re-partition your existing drive after buying and additional one? Or maybe they worded it confusingly.

    Either way, of course you must first partition an additional drive - independent of the OS btw.

    I don't question whether it must be partitioned, but only who should do it

  • @Freek said:
    Are you running Windows or Linux?

    alma8

  • @Bopie said:
    If you added it onto main drive then you simply expand the drive, they send you a guide to do this, it is normal.

    If it is windows just open disk management and expand the partition

    That is exactly what happened. I didn't expect it. I was not willing to take the risk I would screw it like I have done many times before on linux home server. And they weren't either

  • @labze said:

    @russromei said:
    Is this normal?

    You actually got a response from Contabo? That's not normal.

    Well it was in response to the sale

  • angstromangstrom Moderator

    @russromei said: I don't question whether it must be partitioned, but only who should do it

    Unless you're paying for a managed service -- and presumably you're not -- it's you who should do it (because it's an unmanaged service)

  • @Petey_Long said:
    The only thing you should have to do is add the mount the drive and format it, nothing to do with your primary drive.

    If you upgraded your primary drive, should be a simple "grow partition", quick reboot and you're good.

    HAHA, I guess they didn't know that

  • angstromangstrom Moderator

    @angstrom said:

    @russromei said: I don't question whether it must be partitioned, but only who should do it

    Unless you're paying for a managed service -- and presumably you're not -- it's you who should do it (because it's an unmanaged service)

    Not to mention that one can partition a drive in different ways -- how should they know how you want to partition it?

  • @professorparabellum said:
    is contabo really that bad? im getting a few vps' from them soon just to add some PoPs, is there anything i should know beforehand?

    I've been with them for a year, 2 outages they didn't respond to and now they don't even support/enable the service you just ordered from them. they make you feel that you are out of luck if you really need an answer to a pressing problem

  • sitsssitss Member

    I'm moving away from contabo

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