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Comments
Something doesn't add up.
How so?
We have never received an abuse report from Hetzner.
We have received them from other providers, and directly.
Not that it matters, but I just don't think that is the truth. Most of your critical infrastructure runs on Hetzner yet it's stuff at other providers that get the notices?
Nobody will forward a serious abuse notice to anyone else than the IP owner.
We're glad that you have tried us out
It is a common misconception among customers. that once they have established a relationship with a service provider and are satisfied with the performance of their initial server configuration, they can simply scale up their usage without significant effort or concern. However, the reality is that transitioning from a single or small number of servers to a larger infrastructure requires careful planning and consideration of a multitude of factors.
The process of scaling up server usage involves not only technical considerations but also financial, organizational, and communication challenges. Additionally, in light of current geopolitical dynamics, there is also a potential for political implications to arise. Not all service providers are equipped to provide the necessary safeguards and assume responsibility for these potential risks.
Sounds like a ChatGPT generated response...
I never use ChatGPT. It is too politicized. But I try to use YandexGPT for translation to improve my English.
I guess YandexGPT is not that far behind:
It is my personal opinion, and this was not generated by YandexGPT. As we all know, geopolitical events can have a significant impact on the IT industry, as seen with the imposition of sanctions by one country, leading to the suspension of services (including those of Hetzner) for customers in Russia and Belarus.
With regard to ChatGPT and other US-based services, I agree with the stance of Trump. These companies ignore him or try to portray him in a negative light during US elections. At the very least, Trump has stated his intention to pursue legal action against them.
PS. That is the result of YandexGPT's handling of my request to make the sentences more complex than simple spoken English.
And this thread is now too about Russia. What else can be expected...
Deleted, wrong topic.
There is only 1 mention "Durov" - in your sign
Yeah, i just post in wrong topic.
Full transparency, we own the IPs of the service which generates abuse reports from time to time (Tor exit relays). These do not go to Hetzner, and never have.
Here's a screenshot showing this is the only "incident" we have received from Hetzner.
That page only show current IPs that are locked due to abuse reports not being handled. It doesn't show anything historic.
So not only have you had at least one abuse notice you also did not resolve the issue leading Hetzner to locking the IP.
I said that on first page - but you keep saying that there's no incidents. Bruh!
when you get reported in most cases upstream got one copy too!
I assure you, there have been no abuse reports. There's really no reason to lie here.
That report is the day that I made this post, and it's entirely related.
That is the report that triggered this whole thing. It's the report with no details or info.
I had no issues with for years - and since you had a "Report Abuse" file on your account, you already did know that you break some rules. You should know that even if you have your own IPs they can cut you out cuz You use their place to do stuffs.
That "report" was the initial email in the original post here. It contains no details, and is not a report, it was a cancellation. They won't provide any further details about the report.
As mentioned previously nearly 11% of the Tor network runs directly on Hetzner IPs. We don't use Hetzner IPs, and have not received any actual abuse reports from Hetzner.
The point here is that they should at the very least provide some sort of reason so that we can either fix the issue or migrate the services which they do not like away from Hetzner to be in compliance with their policies. Citing the ToS as a whole is not enough information here.
You can find only in one way if you break the Law, go visit Germany.
Maybe a GDPR data request?
https://www.dataprotection.ie/en/individuals/know-your-rights/right-access-information
The "used in any way" portion...
In some situations 'corporations are people' so it may work in your favour, maybe not..
Appreciate the tip, I saw someone else mention this on Mastodon and submitted a request.
OP is probably caught up with migrating everything in the meantime instead of continuing to rant online about having his services cut 😂
No, the point is that they don't want you as a customer, and they have already stated that it is a final decision.
I guess you won't let it go and just move on because you don't know which part of your shady activities has been traced to your Hetzner servers, and you're trying to find out so you can cover yourself better with the next provider.
Trying to misuse GDPR is most likely going to fail. GDPR does not overrule all other laws. If they have a legal right or obligation to keep you in the dark, they can deny your GDPR request.
No one sleeps. Heil Hetzner
Contabo randomly closing off a client, now Hetzner doing it. I'll place my bets also on Ger-money having something to do with it
It's best to skip this vendor at all of their costs. So many cancellations and negative reviews but some don't learn anything.