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Does it have anything to do with https://billing.jetapps.com/verify.php?ip=194.233.72.211 and https://billing.jetapps.com/verify.php?ip=85.10.211.177 showing "Status: Trial"?
I have currently set the services to be manually provisioned due to a large surge in orders the last month or so. Need to ensure services get provisioned correctly to avoid overfilling services.
Maybe, but it would be strange that it is causing the issue now after all this time. Each server run with multiple IPs and it hasn't already been the main IP of the server that has registered at the vendor(s).
This issue is caused by a Jetbackup update and the technical team is looking into it. I'll also see about moving the license to the main IP for easier lookup.
Hello labze,
We appreciate your continued support for JetBackup. Regarding the issues that you are encountering, can you please share the ticket number so that we can check and ensure that an update is provided? If you haven't opened a ticket with us, please feel free to do so by emailing [email protected], and we would be glad to provide further assistance.
Best Regards
Trenton V
JetApps, LLC.
JetApps.com | JetBackup.com
Not sure if only my node but in NA Directadmin the database crashes at least 2 times a day lol. Not a big issue, it lasts for 15 minutes at most, but just a heads up since it doesn't even show the downtime in the status page.
that was the same reason I migrated from NJ (north america). My sites were giving 503 not found error frequently and the status page was showing no downtime for this node. Its inteserver - so poor performance is integrated. You can try DE (its Hetzner) location their server is better. Avoid SG (contabo).
@labze can you migrate my services to DE? (´｡• ω •｡`)
@labze Is it possible to get SSH access with your shared hosting accounts?
It is being looked into. It is a weird case as this only affects a select few domains it seems. I have multiple monitors running for my own domains as well as random domains hosted on the server and none of them seems affected.
It is not the MySQL service that is crashing and it is not leaving any errors. But I am consulting with people wiser than me.
Yes, just open a ticket to get the port.
Well only the websites that require a MySQL database go down (happened minutes ago). The plain HTML ones are fine. So it must be something to do with the DB.
if I order cPanel Reseller Webhosting 100GB can I get a dedicated IP address?
@labze
Are adult contents allowed?
It is still being looked into and hope to have a answer or solution to this within 24 hours. Again, it seems to only be very few sites affected by this. I have 3 website monitors on this node and none report this issue (3x Wordpress with different
configurations to test for various failures). Of hundreds of clients, I am only aware of two that face the issue, not ruling out that more are affected but no reports of it.
It is available to purchase as an addon. Pricing depends on location. You can open a ticket for this.
Any news on this? It still getting downtimes max 15 minutes, at least twice a day. Usually at around 3:00am - 5:00am UTC
Can you send me a ticket number if any? It seems like the last few cases on this is caused by DNS issues.
Just opened one, I didn't do it before cause I didn't think it'll last this long: 9116325
I had this problem on my site about five minutes ago.
I can't really give assistance here. Please open a ticket if you have issues.
MANY web under server Directadmin singapore Blank. & many complaint
please help
Please just stick to a ticket. The issue has already been resolved. No need to spam me on all channels.
all websites are inaccessible on directadmin singapore. please help
help server Directadmin singapore Down
Yes it is down. ;-;
Yes, we are confused
do they not have server monitoring, so they just relax?
The ticket has been going for more than 2 hours without a response
dunno bro Ig cost of buying affordable hosting..ig ;-;
I think you should look into different providers, more expensive one, the one with SLA if you are panicking over 2h no response, on Saturday.
People sleep, have personal life too.
The server is up but seems like network is down, hmm....
same here, i can access directadmin but all of my website is still unaccessible
I really hope it gets resolved in next few hours otherwise my clients are gonna kill me.
How many your user on this server sir?