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Kimsufi/Soyoustart/OVH Rise New Price

11314161819662

Comments

  • sh97sh97 Member, Host Rep

    @emgh said:

    @sh97 said:

    @emgh said:

    @sh97 said:
    @emgh @ehab m y i m want France kissmysufi

    where in french ?

    grave lins ? robaiks ? statsburg ?

    a n y thing work.
    m y i m hav <157ms to f r a n c a i s.
    mondreal that it s 275ms :(

    regard

    t u n e s p a s f r a n c a i s ?

    Regarding

    o u i, je suis etude peu peu a la school

    ddr r e g a r d

    Thanked by 1emgh
  • AndruAndru Member
    edited September 2024

    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...

    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @Andru said:
    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...
    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    My status is still ’Preparing your order’

  • @emgh said:

    @Andru said:
    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...
    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    My status is still ’Preparing your order’

    Is not your turn, yet :)

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @Andru said:

    @emgh said:

    @Andru said:
    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...
    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    My status is still ’Preparing your order’

    Is not your turn, yet :)

    Nah, I’m getting the server B)

  • @emgh said:

    @Andru said:

    @emgh said:

    @Andru said:
    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...
    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    My status is still ’Preparing your order’

    Is not your turn, yet :)

    Nah, I’m getting the server B)

    Can't be true...

  • emghemgh Member, Megathread Squad

    @Andru said:

    @emgh said:

    @Andru said:

    @emgh said:

    @Andru said:
    Hmm.. order not anymore on prepare status, now appears like
    6 Sep 2024 15:28:08
    Your order is available
    But no server :(
    I think they might cancel and refund this orders ...
    LE: yep, it's cancelled. :( sadly

    KS-A | Intel i7-6700k rental - datacenter bhs - 1 month - cancelled
    No commitment

    My status is still ’Preparing your order’

    Is not your turn, yet :)

    Nah, I’m getting the server B)

    Can't be true...

    Maybe they refunded half. Unlucky you :D

    Thanked by 1Falzo
  • emghemgh Member, Megathread Squad

    I’ll 99 % eat this up later when my order ends up getting cancelled

  • I see a lot of cope in the comments over the last couple of days. On day 1 of release, OVH was the best host in the world and now their reputation is steadily going down. Calling OVH's network bad, and also worse than Hetzner's is the highest form of cope I've read in a while. But I will remind people that OVH is one of the most cutthroat companies out there. They absolutely do not care about the customer. The KS-A offer might as well had been a FOMO tactic to get some hype and attention. The rest of their offers are pretty good too but for my use case, I need 1Gbit bandwidth at least so I'm going to keep grinding it out with Hetzner and Leaseweb for now.

    Seems like some orders are starting to get cancelled, this happened to me a few years ago on a different "Limited edition" server that ran out of stock as I ordered it. They voluntarily cancel and refund your order without even notifying you. https://i.imgur.com/SFKWnIJ.png

  • emghemgh Member, Megathread Squad

    @sunnyg No, different users of the same forum can have different opinions. ONE guy said what you quoted, and from what I recall, nobody agreed.

  • LexLex Member
    edited September 2024

    I've owned a Kimsufi years back, neglected it and ended up sending close to a few million emails of spam. Didn't even receive an warning from them (they're a bit more aggressive now afaik).

    I've also worked with a company that did shared hosting with OVH servers and received maybe 2 complaints per week, we handled them and replied to ovh, no issues.

    Support always replied with hardware issues, no issues there.

    Sure, they don't hold your hand and they don't waste time to sweet-talk you, but if they're fair, what's the problem if your feelings are hurt?

    Cancelling and refunding an order is fair. Cancelling without refund is not fair. Again, this is a situation of having your feelings hurt, not the actually company doing anything wrong to you.

  • AndruAndru Member
    edited September 2024

    I will sue them. Who is with me? 😈😈

    Thanked by 1emgh
  • @sunnyg said:
    I see a lot of cope in the comments over the last couple of days. On day 1 of release, OVH was the best host in the world and now their reputation is steadily going down. Calling OVH's network bad, and also worse than Hetzner's is the highest form of cope I've read in a while. But I will remind people that OVH is one of the most cutthroat companies out there. They absolutely do not care about the customer. The KS-A offer might as well had been a FOMO tactic to get some hype and attention. The rest of their offers are pretty good too but for my use case, I need 1Gbit bandwidth at least so I'm going to keep grinding it out with Hetzner and Leaseweb for now.

    Seems like some orders are starting to get cancelled, this happened to me a few years ago on a different "Limited edition" server that ran out of stock as I ordered it. They voluntarily cancel and refund your order without even notifying you. https://i.imgur.com/SFKWnIJ.png

    I've used Kimsufi for 5+ years and have never had a problem. Disks get replaced, hardware gets repaired. The value is very hard to beat. OVH reputation is ever getting bigger in the positive direction, not the negative direction.

  • AndruAndru Member
    edited September 2024

    After I talked with them, I'm 100% sure that was a FOMO tactic. Shame OVH!
    @OVH_APAC @OVHcloud_james @OVH_Matt @OVH_UK @ovhcom

    This cancellation came from our technical team, that works directly with the servers.
    If you find this specific server or another equivalent that suit your needs, you can make a new order.
    We'll do our best to deliver it in time.
    Sorry for the inconvenience.

    Thanked by 1emgh
  • @Andru said:
    After I talked with them

    How many tickets did you do about KS-A offer?

  • AndruAndru Member
    edited September 2024

    @Arirang said: How many tickets did you do about KS-A offer?

    Just 1 ticket.
    It's clear that is a FOMO tactic, since KS-A will never be available, the status for this server is Soon available.
    Hopefully karma will do the job. I don't say I want another fire but ... >:) >:) >:)

  • i believe the french phrase is victim of its success

    Thanked by 2emgh Falzo
  • @mw said:
    i believe the french phrase is victim of its success

    Oh that rings a bell, it could well have been the case when there was a dedicated website for Kimsufi. Now it's Soon available.

  • FalzoFalzo Member
    edited September 2024

    @Andru said:

    @Arirang said: How many tickets did you do about KS-A offer?

    Just 1 ticket.
    It's clear that is a FOMO tactic, since KS-A will never be available, the status for this server is Soon available.
    Hopefully karma will do the job. I don't say I want another fire but ... >:) >:) >:)

    You are impatient, probably annoyed them and now simply butthurt and jealous.
    One simply cannot please everyone 🤷🏻‍♂️

    As long as @emgh is patient I agree he'll get what he deserves 😉

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    Anyone at all besides what has been posted above got their order cancelled or delivered since the mass almost instant deliver of servers on launch?

  • emghemgh Member, Megathread Squad
    edited September 2024

    @Falzo said:

    @Andru said:

    @Arirang said: How many tickets did you do about KS-A offer?

    Just 1 ticket.
    It's clear that is a FOMO tactic, since KS-A will never be available, the status for this server is Soon available.
    Hopefully karma will do the job. I don't say I want another fire but ... >:) >:) >:)

    As long as @emgh is patient I agree he'll get what he deserves 😉

    That’s why you only annoy them on LET 😆

    I’m never patient but I’m good at pretending that I am :)

  • AndruAndru Member
    edited September 2024

    @Falzo said:

    @Andru said:

    @Arirang said: How many tickets did you do about KS-A offer?

    Just 1 ticket.
    It's clear that is a FOMO tactic, since KS-A will never be available, the status for this server is Soon available.
    Hopefully karma will do the job. I don't say I want another fire but ... >:) >:) >:)

    You are impatient, probably annoyed them and now simply butthurt and jealous.
    One simply cannot please everyone 🤷🏻‍♂️

    As long as @emgh is patient I agree he'll get what he deserves 😉

    I don't think I was unpatient.. I opened the ticket on the 3rd of september asking about the order.. and today I recieved that message.
    I pretend to that I'm a patient guy 😄

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @Andru said:

    @Falzo said:

    @Andru said:

    @Arirang said: How many tickets did you do about KS-A offer?

    Just 1 ticket.
    It's clear that is a FOMO tactic, since KS-A will never be available, the status for this server is Soon available.
    Hopefully karma will do the job. I don't say I want another fire but ... >:) >:) >:)

    You are impatient, probably annoyed them and now simply butthurt and jealous.
    One simply cannot please everyone 🤷🏻‍♂️

    As long as @emgh is patient I agree he'll get what he deserves 😉

    I don't think I was unpatient.. I opened the ticket on the 3rd of september asking about the order.. and today I recieved that message.
    I pretend to that I'm a patient guy 😄

    I wonder if that’s becoming an adult. Not being patient, but being able to act patient.

  • emghemgh Member, Megathread Squad

    @mw said:
    i believe the french phrase is victim of its success

    you're on fire🔥

  • Both of my KS-A's orders for BHS DC were just cancelled.

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @Foul said:
    Both of my KS-A's orders for BHS DC were just cancelled.

    Well... :(

    Thanked by 1Foul
  • @Foul said:
    Both of my KS-A's orders for BHS DC were just cancelled.

    Foul

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @Foul said:
    Both of my KS-A's orders for BHS DC were just cancelled.

    Did you create any tickets or anything like that?

    Under your "Your order history", at what time was your "Create your order" and your "Preparing your order"?

    I wonder if the refunds are timing related

    Mine:

    2 Sep 2024 17:58:49
    Create your order

    2 Sep 2024 18:03:17
    Preparing your order

    Not refunded yet.

  • maverickmaverick Member
    edited September 2024

    What kind of company cancels ordered and I suppose already paid servers? Are they french or what? :D

    What do they state as the reason? They were just joking? :D

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