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SynthoHosting outage

Carlin0Carlin0 Member
edited July 2024 in Outages

Thanked by 1Mumbly

Comments

  • davidedavide Member
    edited July 2024

    We are pushing to gain access sooner. A.k.a. fighting for the people and for the motherland, one email at a time.

    Good to know, because along with the other heuristics they just dumped themselves in my mental scam trash bin. That's bad.

  • Downtime: 2 hr 27 min

    Noticed at: 2024-07-30 17:47:37 (UTC+02:00)

  • IPV4 has been down for 10 hours, IPV6 works... :(

  • @Carlin0 said:
    IPV4 has been down for 10 hours, IPV6 works... :(

    It's fine here. Uptime is still something that needs to be worked on, though...

    ICMP seems blocked now, so that's likely what flagged on your end. SSH works fine.

  • Carlin0Carlin0 Member
    edited September 2024

    @zGato said:

    @Carlin0 said:
    IPV4 has been down for 10 hours, IPV6 works... :(

    It's fine here. Uptime is still something that needs to be worked on, though...

    ICMP seems blocked now, so that's likely what flagged on your end. SSH works fine.

    SSH doesn't work for me

    EDIT : Now SSH works

    Rather it works at times, sometimes yes and sometimes no

  • MumblyMumbly Member
    edited September 2024

    For me, neither SSH nor VNC has been working since yesterday.

    Thanked by 1Carlin0
  • Network is back for me (no ICPM, but ssh works now).

  • SSH works on and off

  • Did you follow up through support?
    What answer did they give you?

  • MumblyMumbly Member
    edited September 2024

    @greenhost_cloud said: What answer did they give you?

    That it's "only ICMP is being rate-limited by the DDoS protection", so nothing directly related to VPS inaccessibility.
    SSH started to work for me, though, so there's nothing more to do from here, I guess.

  • IPV6 has been down for 18 hours, and the VNC emergency console has not been working for 2 months!!!

    They're really bad :#

  • NeoonNeoon Community Contributor, Veteran

    @Carlin0 said:
    IPV6 has been down for 18 hours, and the VNC emergency console has not been working for 2 months!!!

    They're really bad :#

    "Following a connectivity incident that caused approximately 30 minutes of downtime, already resolved by our technicians, please note that IPv6 connectivity, BGP sessions, and other additional services will remain temporarily unavailable until further notice. We are diligently working to restore the systems to full functionality as soon as possible. Meanwhile, we are also acquiring new equipment to further enhance the quality of our services.
    As a gesture of goodwill, we will issue a service credit (in days) to compensate for the inconvenience caused."

  • ArirangArirang Member
    edited November 2024

    It's very unstable. I didn't reboot manually.

    reboot   system boot  6.1.0-21-amd64   Sat Nov 23 14:46:09 2024   still running
    reboot   system boot  6.1.0-21-amd64   Fri Nov 22 20:28:30 2024 - Sat Nov 23 13:55:25 2024  (17:26)
    reboot   system boot  6.1.0-21-amd64   Wed Nov 20 20:15:04 2024 - Fri Nov 22 20:19:35 2024 (2+00:04)
    reboot   system boot  6.1.0-21-amd64   Sun Jul 14 06:05:47 2024 - Wed Nov 20 20:13:59 2024 (129+14:08)
    reboot   system boot  6.1.0-9-amd64    Tue Jun  4 08:24:03 2024 - Wed Nov 20 20:13:59 2024 (169+11:49)
    
  • @Neoon said:
    As a gesture of goodwill, we will issue a service credit (in days) to compensate for the inconvenience caused."

    Is the same thing they told me on October 1 for VNC not working, but still today it doesn't work

  • zGatozGato Member
    edited November 2024

    I'm honestly not renewing, I would even try to get a refund for their SLA bullshit, but I'm too lazy.

    (this is just network btw, as Arirang mentioned, VPSs also restart quite frequently)

  • @zGato said:
    I'm honestly not renewing, I would even try to get a refund for their SLA bullshit, but I'm too lazy.

    I won't renew it either, and I already tried to ask for a refund but they said no

  • this is similar trash like @c1vhosting every time you ask what happening they : "we invested a lot of money"

    I also won't renew

  • IT IPV6 is now UP
    Downtime: 2d 3 hr 35 min
    Noticed at: 2024-11-25 18:28:34 (UTC+01:00)
    

    :( :( :(

  • NeoonNeoon Community Contributor, Veteran

    The thing that concerns me, he send out ZERO communications.
    He played dead silent until you asked him.

    Thanked by 1Carlin0
  • For 2 days it has been jumping continuously

  • @Carlin0 said:
    For 2 days it has been jumping continuously

    That's push-ups

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