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  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    Well luckily he didnt offer $8/yr 8GB else I would have impulse bought it

    Thanked by 2raindog308 default
  • Is it still summertime for SummerHost

    @Void said:
    Added to the signs of deadpooling

    1) cringebait sales thread titles

  • Sad what happened to @justvm

    I haven't had any problems with them, the service was great and the price was very affordable.

  • and now I'm gone

    Thanked by 1emgh
  • "Your satisfaction is our priority."

    More like cash grab was his priority.

  • Should we submit a ticket and passively wait for the refund, or should we proactively initiate a dispute through PayPal?

  • zGatozGato Member
    edited August 2024

    @adef_1 said:
    Should we submit a ticket and passively wait for the refund, or should we proactively initiate a dispute through PayPal?

    You have 180d to dispute with PayPal. Don't start disputing for no reason, just wait for them to issue prorated refunds (open a ticket now, he'll probably do it based on queue). I don't like their move, and I'm affected too, but they gave a quite reasonable month to migrate away.

  • I checked the wrong thread

  • It's the Limewave business model. :D

  • VoidVoid Member

    @adef_1 said:
    Should we submit a ticket and passively wait for the refund, or should we proactively initiate a dispute through PayPal?

    Chargeback and move on to the next summerhost.

  • justvmjustvm Member, Host Rep

    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

  • zGatozGato Member
    edited August 2024

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    Thanked by 110thHouse
  • justvmjustvm Member, Host Rep

    @zGato said:

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

  • @justvm said:

    @zGato said:

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    so sad,so there's nothing to reverse?

  • SGrafSGraf Member, Patron Provider

    @Franzkafka said:

    @justvm said:

    @zGato said:

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    so sad,so there's nothing to reverse?

    Just FIY....I did reach out to them about assisting, collaborating, or a possible acquisition. So far they have yet to get back to me.

  • raindog308raindog308 Administrator, Veteran
    edited August 2024

    @justvm said: I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    Your email was posted here and didn't really provide an explanation.

    How could you post offers on 8/1 and be out of business 20 days later?

    "We regret to inform you that, due to ongoing and unresolved issues with our current data center provider, JustVM will be closing its operations. Despite our best efforts, we have encountered persistent challenges with network stability and IP management that could not be resolved to our satisfaction."

    So why not move datacenters?

    Keep in mind that your web site says you've been in business since 2008. Surely you've had a lot of challenges you've overcome so closing because of "network stability" seems a bit questionable. You must have thousands of customers if you've been in business for 16 years and quite a substantial operation, so even if you had to move DCs, that's better than throwing away nearly 2 decades' worth of work and profit...right?

  • VoidVoid Member

    What 2008 lol
    They started selling justvm in December 2023

  • malignifymalignify Member
    edited August 2024

    They started with vpsrus in 2008 and justvm in 2023.
    https://justvm.net/terms-and-conditions/
    Millennium Copyright Act of 1998, 17 U.S.C. 512, as reasonably determined by VPSRUS.
    Lmao :D

    Thanked by 210thHouse Void
  • @justvm said:

    @zGato said:

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    i have 4 active vps in justvm, i don't received any email and i don't get any support ticket respond

  • justvmjustvm Member, Host Rep

    @raindog308 said:

    @justvm said: I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    Your email was posted here and didn't really provide an explanation.

    How could you post offers on 8/1 and be out of business 20 days later?

    I had no intention of closing at all as you can see in the picture I just got a new subnet to continue the services but due to the recent events I had 3 options:
    1) Sell the company
    2)Move to a new DC
    3) Close

    I chose the 3rd option

    Screenshot-2024-08-23-122851
    hyde middle school

    Not only this a new service was added to deploy and manage the dedicated servers, so you see I had no intention to close.

    So why not move datacenters?

    It is not as simple as saying. Anyway, I believe that my services were good for the price charged, unfortunately, those were deteriorating and I would not give shit services to anybody no matter the price paid.

    I would like to say also that I paid my providers one month in advance to give the customers time to find a new hosting and/or retrieve their data.

  • justvmjustvm Member, Host Rep

    @Arisu said:

    @justvm said:

    @zGato said:

    @justvm said:
    I did not disappear, I am here and I'd like to communicate that I am not answering the support tickets to keep them in the order that I have received otherwise they will go to the end of the line.

    So if you need to contact me without interrupting the tickets's orders you can ask right here.

    Can you provide a more clear & exhaustive explanation to what happened?
    Just a few days/weeks ago you were still giving deals, getting new subnets, ...

    I just wrote an email for a customer with the explanation, I will elaborate more and will post here.

    i have 4 active vps in justvm, i don't received any email and i don't get any support ticket respond

    Please send me your support ticket number, also again I am not answering the tickets to not lose the place in line

  • @justvm said:
    I had no intention of closing at all as you can see in the picture I just got a new subnet to continue the services but due to the recent events

    So why not move datacenters?

    It is not as simple as saying.

    It may not be as simple as saying but you still don't give a real explanation; I may have missed "the recent events" or I may not see these as dramatic or unable to overcome as you may see them, but there are things that don't add up at all.

    • You say you've been around for quite some time - and then drop the whole thing so suddenly
    • You have multiple places that you offer services in (i.e. I have a VPS of you in the Netherlands) - and issues in one place just are enough to stop?
    • Normally, if you want a sustainable business, you don't have contracts/obligations for one month in advance

    So, odds are, in my opinion, against the decision to quit with the 'reason' given...

    Thanked by 110thHouse
  • no explanation given.

  • @Calypso said:

    @justvm said:
    I had no intention of closing at all as you can see in the picture I just got a new subnet to continue the services but due to the recent events

    So why not move datacenters?

    It is not as simple as saying.

    It may not be as simple as saying but you still don't give a real explanation; I may have missed "the recent events" or I may not see these as dramatic or unable to overcome as you may see them, but there are things that don't add up at all.

    • You say you've been around for quite some time - and then drop the whole thing so suddenly
    • You have multiple places that you offer services in (i.e. I have a VPS of you in the Netherlands) - and issues in one place just are enough to stop?
    • Normally, if you want a sustainable business, you don't have contracts/obligations for one month in advance

    So, odds are, in my opinion, against the decision to quit with the 'reason' given...

    Devils advocate (intentional but I agree it's pretty... unexplained).

    What if that specific DC was enough to just sink them as sustaining the other DCs isn't viable?

  • justvmjustvm Member, Host Rep

    @MaxTakeba said:

    @Calypso said:

    @justvm said:
    I had no intention of closing at all as you can see in the picture I just got a new subnet to continue the services but due to the recent events

    So why not move datacenters?

    It is not as simple as saying.

    It may not be as simple as saying but you still don't give a real explanation; I may have missed "the recent events" or I may not see these as dramatic or unable to overcome as you may see them, but there are things that don't add up at all.

    • You say you've been around for quite some time - and then drop the whole thing so suddenly
    • You have multiple places that you offer services in (i.e. I have a VPS of you in the Netherlands) - and issues in one place just are enough to stop?
    • Normally, if you want a sustainable business, you don't have contracts/obligations for one month in advance

    So, odds are, in my opinion, against the decision to quit with the 'reason' given...

    Devils advocate (intentional but I agree it's pretty... unexplained).

    What if that specific DC was enough to just sink them as sustaining the other DCs isn't viable?

    Part of the explanation is on this thread, you can read it.

    This business model is viable, but not with one server in each place, it happens that I have more than 30 servers on that DC, and without them, it makes the business unsustainable, this model is based on volume not margin.

  • @justvm said:

    @MaxTakeba said:

    @Calypso said:

    @justvm said:
    I had no intention of closing at all as you can see in the picture I just got a new subnet to continue the services but due to the recent events

    So why not move datacenters?

    It is not as simple as saying.

    It may not be as simple as saying but you still don't give a real explanation; I may have missed "the recent events" or I may not see these as dramatic or unable to overcome as you may see them, but there are things that don't add up at all.

    • You say you've been around for quite some time - and then drop the whole thing so suddenly
    • You have multiple places that you offer services in (i.e. I have a VPS of you in the Netherlands) - and issues in one place just are enough to stop?
    • Normally, if you want a sustainable business, you don't have contracts/obligations for one month in advance

    So, odds are, in my opinion, against the decision to quit with the 'reason' given...

    Devils advocate (intentional but I agree it's pretty... unexplained).

    What if that specific DC was enough to just sink them as sustaining the other DCs isn't viable?

    Part of the explanation is on this thread, you can read it.

    This business model is viable, but not with one server in each place, it happens that I have more than 30 servers on that DC, and without them, it makes the business unsustainable, this model is based on volume not margin.

    Okay.

    So for full context I don't know how to run a business. I work in IT and I've worked for small and large companies.

    My questions for you.
    Where was your back up plan?
    Have you considered other DCs?
    Why did you just basically give up?

    You don't just run insane promotions, then pull out and close shop claiming network and DC issues.

    It is incredible how many errors are present.

  • @justvm said:
    Part of the explanation is on this thread, you can read it.

    Part, yes exactly, part of the explanation.

    This business model is viable, but not with one server in each place, it happens that I have more than 30 servers on that DC, and without them, it makes the business unsustainable, this model is based on volume not margin.

    Understandable, but the part I really don't understand is that you so easily pull the plug from it. Apart from the time invested (by you), in my opinion it can't be that you have 30+ servers there and don't have a longer term contract. It seems (yes I've tried to read the thread) that you had to order hardware to fix issues, i.e. they don't seem to be rented. Same goes for IP addresses.

    In the end it is your decision ofcourse, but it doesn't add up that one day you are offering and less then a week later you say "I'm quitting", and that on the other hand you're keep on saying "we're in business for quite some time".

    The issues seem to be resolvable, unless there's more that "we" don't know about and in the end makes you realise that it's unsustainable. I mean, I've seen several hosts here with way bigger issues, worse reputation, from the outside more unsustainable offers, but they are still around. Maybe not on LET, but "out there" doing their thing. Anyway, as I said: it's your decision, but it just doesn't add up in my opinion.

  • allthemtingsallthemtings Member, Megathread Squad
    edited August 2024

    Obvious exit scam promotion

    Thanked by 210thHouse itzgeo
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