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Ranting about netcup's Malicious Server Suspension

2

Comments

  • @DataWagon said:
    It's literally a proof of work blockchain in which you mine (complete proofs) to get tokens issued.

    Oh OK, i read somewhere that it would be about building some kind of distributed storage, so i didn't expect any plain old POW stuff. I guess i'm not entirely sure if people talking about "getting rewards" are simply clueless or if it is deliberate misrepresentation to hide the POW nature.

  • ZyraZyra Member

    @q3579338 said:
    试试HETZENR,虽然他也禁止挖矿,但是他会退钱给你

    good talk

  • fatchanfatchan Member, Host Rep
    edited June 2024

    To the "but mining is banned/against TOS/wasting resources" crowd, please remember: The resources are dedicated. From netcups point of view, unless they are spying on what the customer is using the server for, how else did they know they were mining? They are supposed to be dedicated resources, so why suspend them for increased cpu usage alone? They can use 100% of the CPU if they want, no?

    Netcup and other hosts do not ban mining on "dedicated" resources because it damages the hardware. This is not chia mining. The CPU will not die from being used 24/7. They ban mining because it uses the resources that people pay for, and especially on "dedicated" "root servers", they can oversell them much more when people aren't using their share!

  • edited June 2024

    @fatchan said:
    how else did they know they were mining?

    Network traffic characteristics, which can hardly be considered private information as those are visible to any hop between source and target anyways (if it's automated there isn't even any actual looking involved and it's basically like running a virus scanner against incoming mail attachments. Seems they even told OP (not a smart move in my opinion).

    They can use 100% of the CPU if they want, no?

    Sure, as long they don't violate AUP, which mining seemingly does. People need to read before buying.

  • MrRadicMrRadic Host Rep, Veteran

    @fatchan said:
    To the "but mining is banned/against TOS/wasting resources" crowd, please remember: The resources are dedicated. From netcups point of view, unless they are spying on what the customer is using the server for, how else did they know they were mining? They are supposed to be dedicated resources, so why suspend them for increased cpu usage alone? They can use 100% of the CPU if they want, no?

    Netcup and other hosts do not ban mining on "dedicated" resources because it damages the hardware. This is not chia mining. The CPU will not die from being used 24/7. They ban mining because it uses the resources that people pay for, and especially on "dedicated" "root servers", they can oversell them much more when people aren't using their share!

    This is not correct. Pushing the CPU to the max 24/7 reduces the hardware lifespan. Beyond this, providers have a specific power/cooling setup for typical usage. These are all increased costs that need to be passed down (or are blocked).

  • fatchanfatchan Member, Host Rep

    @totally_not_banned said:

    Sure, as long they don't violate AUP, which mining seemingly does. People need to read before buying.

    I can't understand, why on dedicated resources, would netcup or any other company make specific activities which are not abusive against TOS/AUP? 🤔

    This is like saying your wordpress blog server has been suspended because our AUP says you aren't allowed to host wordpress blogs and we noticed your (dedicated) CPU usage was a little high today.

    You haven't actually justified mining being banned or suspending for use of dedicated resources, you've just repeated the points of everybody else.

    The reason is clear: netcup wants idlers, not people to use the resources.

    Thanked by 2lzy666 sillycat
  • MechanicWebMechanicWeb Member, Patron Provider

    @fatchan said: They are supposed to be dedicated resources

    I don't know Netcup's policies, so I can't speak for them.

    But dedicated resources does not grant you a right to do whatever you wish.

    Renting a VPS is much similar to renting a house. The landlord gets to say what you can do with it. You can't rent a house and convert it to a supermarket. Beyond the landlord, their are other rules you need to comply, too.

    The same applies to VPS.

  • @MrRadic said:

    @fatchan said:
    To the "but mining is banned/against TOS/wasting resources" crowd, please remember: The resources are dedicated. From netcups point of view, unless they are spying on what the customer is using the server for, how else did they know they were mining? They are supposed to be dedicated resources, so why suspend them for increased cpu usage alone? They can use 100% of the CPU if they want, no?

    Netcup and other hosts do not ban mining on "dedicated" resources because it damages the hardware. This is not chia mining. The CPU will not die from being used 24/7. They ban mining because it uses the resources that people pay for, and especially on "dedicated" "root servers", they can oversell them much more when people aren't using their share!

    This is not correct. Pushing the CPU to the max 24/7 reduces the hardware lifespan. Beyond this, providers have a specific power/cooling setup for typical usage. These are all increased costs that need to be passed down (or are blocked).

    Well, i somewhat doubt it's really all that much about hardware health but rather that those kind of users aren't economically viable, which i feel is a bit of a low blow on an offer promising exclusive resources but as long there's a clear AUP i guess it's kinda OK (-ish).

    Thanked by 1fatchan
  • fatchanfatchan Member, Host Rep
    edited June 2024

    @MrRadic said: Pushing the CPU to the max 24/7 reduces the hardware lifespan

    Seems like netcup has priced their dedicated resources wrongly then.

    @totally_not_banned said: Well, i somewhat doubt it's really all that much about hardware health but rather that those kind of users aren't economically viable

    🔔🔨

    Thanked by 1sillycat
  • edited June 2024

    @fatchan said:

    @totally_not_banned said:

    Sure, as long they don't violate AUP, which mining seemingly does. People need to read before buying.

    I can't understand, why on dedicated resources, would netcup or any other company make specific activities which are not abusive against TOS/AUP? 🤔

    This is like saying your wordpress blog server has been suspended because our AUP says you aren't allowed to host wordpress blogs

    Well, there actually is a bit of a difference. A VPS has a bazillion of possible use cases, so without mining there's still one bazillion minus one left. For a Wordpress blog server without Wordpress the result would be pretty much zero but since people actually read the terms they are agreeing to (right?) noone would buy that, so it's just a purely theoretical problem anyways ;)

    You haven't actually justified mining being banned or suspending for use of dedicated resources, you've just repeated the points of everybody else.

    It's not needed. Netcup can design their AUP just as they feel like (impossibility of enforcement aside they could add a clause saying you aren't allowed to use Bash as your shell simply because the owner doesn't like the letter B). It's up to people buying their product to check if they are fine with those terms and not buy if they aren't.

    The reason is clear: netcup wants idlers, not people to use the resources.

    Sure.

    Thanked by 1fatchan
  • fatchanfatchan Member, Host Rep

    @totally_not_banned said:
    It's not needed
    Sure.

    That's the kind of admission that you will never get from Netcup, but at least LET users can understand.

    Thanked by 1sillycat
  • DBADBA Member

    Customers doing cryto-mining related stuff are highly volatile both buying and cancelling servers at rates seldon seen for other types of customers. That behaviour alone makes the business case to not have them as customers.

  • @dustinc said:
    Ouch! I'm curious if you're compromised and whether these were actually dedicated servers or VPS?

    It's actually vds
    This was caused by him using a translation tool to translate Chinese into English
    Because he omitted the word "virtual" in Chinese.

  • @morofish said:
    … claiming it was due to "mining."
    Honestly, I haven't done any mining like they said.

    That is pretty clear from clever use of words.

  • AdvinAdvin Member, Host Rep
    edited June 2024

    @fatchan said:
    To the "but mining is banned/against TOS/wasting resources" crowd, please remember: The resources are dedicated. From netcups point of view, unless they are spying on what the customer is using the server for, how else did they know they were mining? They are supposed to be dedicated resources, so why suspend them for increased cpu usage alone? They can use 100% of the CPU if they want, no?

    Netcup and other hosts do not ban mining on "dedicated" resources because it damages the hardware. This is not chia mining. The CPU will not die from being used 24/7. They ban mining because it uses the resources that people pay for, and especially on "dedicated" "root servers", they can oversell them much more when people aren't using their share!

    Quilibrium hurts more than the raw CPU usage. It’s not about that. I moved Quilibrium clients out and saw a massive decrease in load average and CPU steal despite having more than enough virtualization resources available on the hypervisor before and after. My guess is that it has to do with something on the CPU cache which causes these problems, and that’s still a shared resource on a VDS.

    Quilibrium uses a specific port, that’s likely how

  • @fatchan said:

    @totally_not_banned said:

    Sure, as long they don't violate AUP, which mining seemingly does. People need to read before buying.

    I can't understand, why on dedicated resources, would netcup or any other company make specific activities which are not abusive against TOS/AUP? 🤔

    Because ...

    Provider can give arbitrary rules because they just like it. For example, one provider allow porn, some other doesn't. As for the reason ? who knows, and who cares. Maybe the owner is a saint and don't want to have sin ?

    It's take it or leave it.

  • fatchanfatchan Member, Host Rep
    edited June 2024

    @yokowasis said: Because ...

    Yes, they can make whatever rule they want. I'm asking the reason.

    @Advin said: My guess is that it has to do with something on the CPU cache which causes these problems, and that’s still a shared resource on a VDS.

    This is interesting and actually seems like a good reason, thanks!

    I know for example XMR (Monero) mining also requires a certain amount of CPU cache. Interesting to think how that might impact virtual environments.

    vDs sounding more and more like a marketing buzzword.

    Thanked by 1sillycat
  • @fatchan said:
    vDs sounding more and more like a marketing buzzword.

    Yeah, it kind of is. The isolation is by far not as great as it's made out to be and technical solutions seem to be at least quite complicated (not that i'd know any project even trying to push in that direction).

  • @fatchan said:
    To the "but mining is banned/against TOS/wasting resources" crowd, please remember: The resources are dedicated. From netcups point of view, unless they are spying on what the customer is using the server for, how else did they know they were mining? They are supposed to be dedicated resources, so why suspend them for increased cpu usage alone? They can use 100% of the CPU if they want, no?

    Im for the dedicated crowd. And you shit on them. They state no mining, and you did no diligence to see if they can see what you're doing. You did it, you got caught and you got fucked. Eat it. Fuck your plea.

    @fatchan said:
    Netcup and other hosts do not ban mining on "dedicated" resources because it damages the hardware. This is not chia mining. The CPU will not die from being used 24/7. They ban mining because it uses the resources that people pay for, and especially on "dedicated" "root servers", they can oversell them much more when people aren't using their share!

    Yes, it will.
    Nothing is designed for 100% duty for an eternity on end. As @MrRadic pointed out, even their cooling solutions may not work for your setup and you're utilizing something beyond its rated capacity even to what the OEM would rate. All electronic components have a duty cycle, and that all depends on what you're doing. Electrolytic capacitors, indutors, ICs, whatever the hell you're doing is never rated for a maximum load 100% of the time. Shit breaks, eat bricks.

    Its dedicated meaning, those resources are dedicated to you. You don't get a load usage cutoff, you dont get some mean ol nasty message that you're suspended for wasting more. Electricity isnt free, and if you want to mine go mine on your shit. Case shut. Fuck off.

    @fatchan said:

    @yokowasis said: Because ...

    Yes, they can make whatever rule they want. I'm asking the reason.

    You're dumb. Move on.

    @Advin said: My guess is that it has to do with something on the CPU cache which causes these problems, and that’s still a shared resource on a VDS.

    This is interesting and actually seems like a good reason, thanks!

    I know for example XMR (Monero) mining also requires a certain amount of CPU cache. Interesting to think how that might impact virtual environments.

    vDs sounding more and more like a marketing buzzword.

    It is. Now fuck off.

    Thanked by 1ScreenReader
  • fatchanfatchan Member, Host Rep

    @CheepCluck said: It is. Now fuck off.

    I'm glad to hear some other opinions. There's no doubt still an economic motive. 😄

    Thanked by 1sillycat
  • @fatchan said:

    @CheepCluck said: It is. Now fuck off.

    I'm glad to hear some other opinions. There's no doubt still an economic motive. 😄

    Bet. Hope it provides you a motive to buy your own shit, stack it in a rack, pay for the electrics and hope it doesn't cook itself.

  • fatchanfatchan Member, Host Rep

    @CheepCluck said: Bet. Hope it provides you a motive to buy your own shit, stack it in a rack, pay for the electrics and hope it doesn't cook itself.

    Your tone gives me bad vibes, but that's actually exactly what I do. Have a couple spare servers here at home mining XMR + spec mining some GPU stuff. Offsets some heating cost in the winter actually 😀

  • @fatchan said:

    @CheepCluck said: Bet. Hope it provides you a motive to buy your own shit, stack it in a rack, pay for the electrics and hope it doesn't cook itself.

    Your tone gives me bad vibes, but that's actually exactly what I do. Have a couple spare servers here at home mining XMR + spec mining some GPU stuff. Offsets some heating cost in the winter actually 😀

    Cool. Show me your 42U with 30A running to it.

    Thanked by 1fatchan
  • angstromangstrom Moderator
    edited June 2024

    By now, I think that the conclusion is pretty clear: if you want to mine or to run computationally intensive processes that for all intents and purposes are like mining, then you should get a (bare-metal) dedicated server for this -- full stop

    A VDS (= a VPS with dedicated resources) is nevertheless still in a shared environment with other VDSes, and by now, it's pretty clear that the underlying virtualization technology (here: KVM) doesn't allow for absolute isolation from one's neighbors in the sense that the computational activities of one's neighbors will never impact you (= your VDS). And this is the case even if a provider completely honestly provisions VDSes with dedicated resources

    In other words, a VDS with dedicated resources is still in a shared environment, and so the fact that the VDS has dedicated resources doesn't mean that one's computational activities will never impact one's neighbors (perhaps in ways that aren't fully expected/understood in advance)

  • @angstrom said: By now, I think that the conclusion is pretty clear: if you want to mine or to run computationally intensive processes that for all intents and purposes are like mining, then you should get a (bare-metal) dedicated server for this -- full stop

    even a dedicated bare-metal still could have ToS against mining activity. it's hardly surprising if someone make an IP lists that being used in crypto-related activity, hence catching it from network level is easier.

    those so-called 'cryptobros' need to start to (bring|use) their own Hardware.

    Thanked by 1angstrom
  • CalinCalin Member

    Hello @morofish write me to PM , if you like we possible sell you real dedicated VPS or dedicated servers , we accepted mining things and we have 150+ equilibrium servers and other 200+ dedicated servers on USA , just for this things at very cheap prices

    Regards

  • morofishmorofish Member
    edited June 2024

    Now my servers have completely disappeared. They have deleted all my servers entirely, leaving none behind. For the past two weeks, I have been writing to Netcup every day, hoping to preserve my data, but they refused to communicate or respond. Instead, they sent me an email, as follows. Yes, they deleted all my data and refused to refund me, which they consider their greatest kindness. How arrogant.
    I have invested a tremendous amount of effort and time into these servers, and they contained important data from months of hard work. Now, it's all gone.



    They deleted all my servers and closed the control panel access.
    Sorry, guys, I had to censor the images. I've heard their legal team is pretty intimidating.

  • AndruAndru Member

    @morofish DID YOU CALL THEM ?
    Sometime is better to have a phone call instead of flooding with e-mails ...

  • MoopahMoopah Member

    Unfortunately Netcup is not active on LET as much as @dataforest so we won't get their side of the story on this 228 VDS terminations

  • edited June 2024

    @morofish said:
    Now my servers have completely disappeared. They have deleted all my servers entirely, leaving none behind. For the past two weeks, I have been writing to Netcup every day, hoping to preserve my data, but they refused to communicate or respond. Instead, they sent me an email, as follows. Yes, they deleted all my data and refused to refund me, which they consider their greatest kindness. How arrogant.
    I have invested a tremendous amount of effort and time into these servers, and they contained important data from months of hard work. Now, it's all gone.

    Well, you still haven't answered what you were actually doing. If it was Quilibrium (sp?) or something similar it seems you basically violated their AUP, so there would be not much to complain about. If you are looking to make a case here you should clarify that. If it actually was a false positive you'll surely get some pitchforks to back you up but as is it seems there's something being hidden here. So what is it that you have you been doing with these servers?

    Thanked by 1RapToN
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