Ranting about netcup's Malicious Server Suspension

morofish

@ehab said:
did you call them?

with such money they would keep you as a good customer.

but if you are naughty and hiding something, then only dr. @emgh can help.

100% honesty, I have nothing to hide. My loss of data far exceeds the cost of purchasing the servers.

morofish

@anbelevebel said:
I don’t think you understand what "mining" is for them.

Most of them (I mean server/VPS providers) don’t know the difference between actual crypto mining and other things like staking, masternodes, validators etc so they’re simply referring to them all as "mining".

So you cannot say "I’m not doing mining" while doing something as resource intensive as mining and get away with it just because it’s not actually called mining. They’re just referring to whatever you’re doing, you cannot do it on their servers.

Mining here basically refers to any crypto related activity that is as heavy as mining. Same apply for every other provider that prohibits mining like Hetzner and others.

You cannot expect them to keep up with every new crypto shenanigans and specifically mention every single one of them in their ToS or something.

You are expected to know what mining means for them.

Do you genuienly believe that they will allow something as heavy as mining but not the actual mining just because they only mentioned "mining"?

In fact, my server performance usage was below 70%, and network usage was below 10%. I deliberately limited the performance usage to ensure the stability of the servers, but it was useless. They wiped out everything all at once.

morofish

@Tion said:

@Advin said:
Is this for Quilibrium? If so, it makes sense. Many providers have been banning it. Even though the cores might be dedicated, something with Quilibrium causes problems with most VM hypervisors.

Considering a Quilibrium spokesperson made a statement on 2024-06-01 to not use shared ressources to run Quilibrium nodes and Qulibrium recently having an update which highly increased the cpu usage which fits OP's narrative of "CPU usage went up recently" I think you're right on the money.

Yes, bro, I was indeed running Quilibrium, there's nothing to hide. I deliberately limited the CPU performance to 70% to keep the server stable. Moreover, I purchased dedicated servers, not VPS. I also asked detailed questions about performance usage on the Netcup forum and received an official response stating that 99% performance is available, so there's nothing to worry about. But now, not only have I lost my servers, but I have also lost all my account keys. I highly suspect that they secretly took my keys, otherwise, why wouldn't they return my data?

totally_not_banned

@morofish said:

@anbelevebel said:
I don’t think you understand what "mining" is for them.

Most of them (I mean server/VPS providers) don’t know the difference between actual crypto mining and other things like staking, masternodes, validators etc so they’re simply referring to them all as "mining".

So you cannot say "I’m not doing mining" while doing something as resource intensive as mining and get away with it just because it’s not actually called mining. They’re just referring to whatever you’re doing, you cannot do it on their servers.

Mining here basically refers to any crypto related activity that is as heavy as mining. Same apply for every other provider that prohibits mining like Hetzner and others.

You cannot expect them to keep up with every new crypto shenanigans and specifically mention every single one of them in their ToS or something.

You are expected to know what mining means for them.

Do you genuienly believe that they will allow something as heavy as mining but not the actual mining just because they only mentioned "mining"?

In fact, my server performance usage was below 70%, and network usage was below 10%. I deliberately limited the performance usage to ensure the stability of the servers, but it was useless. They wiped out everything all at once.

So what you are trying to say is that were careful to just violate AUP a little? Hate to tell you but if you've been mining the actual usage doesn't matter as it's the use case itself that's prohibited not the heavy load caused by it.

morofish

@anbelevebel said:

@Moopah said:

@anbelevebel said:
I don’t think you understand what "mining" is for them.

Most of them (I mean server/VPS providers) don’t know the difference between actual crypto mining and other things like staking, masternodes, validators etc so they’re simply referring to them all as "mining".

So you cannot say I’m not doing mining and get away with it. They’re just referring to whatever you’re doing, you cannot do it on their servers.

Some hosts such as @MrRadic explicitly lays it out on their order form:

Crypto/Blockchain Activities (Mining, Staking, Validation, etc)?

Good for them but they don’t need to. You need to understand this yourself as a customer.

Next week some other new crypto stuff will come out that is not called mining, staking or validator but it is as heavy as mining and you think MrRadic will allow you to run this stuff just because they didn’t mention it in their ToS? That’s what I’m trying to explain here because OP believes he can do that because it’s not mentioned in their ToS.

Yes, if they wanted to stop my so-called mining activities, suspending the servers would be acceptable. I could even accept not getting a refund, but please return my data. Instead, they outright deleted all my servers. Is this the behavior of a normal service provider?

totally_not_banned

@morofish said:
Yes, bro, I was indeed running Quilibrium, there's nothing to hide.

I see, so it's a clear AUP violation.

I deliberately limited the CPU performance to 70% to keep the server stable. Moreover, I purchased dedicated servers, not VPS. I also asked detailed questions about performance usage on the Netcup forum and received an official response stating that 99% performance is available, so there's nothing to worry about.

Prohibited use case != high load.

But now, not only have I lost my servers, but I have also lost all my account keys.

Doubt those had much importance as seemingly they weren't even worth making backups.

I highly suspect that they secretly took my keys, otherwise, why wouldn't they return my data?

Because they don't want to waste anymore of their time on someone breaking the terms he agreed on. From their point of view not handing out data is also advantageous as it might dissuade further miners from trying their luck. Saying Netcup cares about some silly crypto keys is ridiculous.

Basically the whole thread is pointless. Don't want to be booted? Don't violate AUP. It's really that easy.

morofish

@anbelevebel said:
I don’t think you understand what "mining" is for them.

Most of them (I mean server/VPS providers) don’t know the difference between actual crypto mining and other things like staking, masternodes, validators etc so they’re simply referring to them all as "mining".

So you cannot say "I’m not doing mining" while doing something as resource intensive as mining and get away with it just because it’s not actually called mining. They’re just referring to whatever you’re doing, you cannot do it on their servers.

Mining here basically refers to any crypto related activity that is as heavy as mining. Same apply for every other provider that prohibits mining like Hetzner and others.

You cannot expect them to keep up with every new crypto shenanigans and specifically mention every single one of them in their ToS or something.

You are expected to know what mining means for them.

Do you genuienly believe that they will allow something as heavy as mining but not the actual mining just because they only mentioned "mining"?

Yes, Hetzner doesn't allow it either, but they wouldn't outright delete the servers. This behavior is extremely unreasonable and authoritarian.

xvps

@morofish said:

@anbelevebel said:
I don’t think you understand what "mining" is for them.

Most of them (I mean server/VPS providers) don’t know the difference between actual crypto mining and other things like staking, masternodes, validators etc so they’re simply referring to them all as "mining".

So you cannot say "I’m not doing mining" while doing something as resource intensive as mining and get away with it just because it’s not actually called mining. They’re just referring to whatever you’re doing, you cannot do it on their servers.

Mining here basically refers to any crypto related activity that is as heavy as mining. Same apply for every other provider that prohibits mining like Hetzner and others.

You cannot expect them to keep up with every new crypto shenanigans and specifically mention every single one of them in their ToS or something.

You are expected to know what mining means for them.

Do you genuienly believe that they will allow something as heavy as mining but not the actual mining just because they only mentioned "mining"?

Yes, Hetzner doesn't allow it either, but they wouldn't outright delete the servers. This behavior is extremely unreasonable and authoritarian.

So you think it's Netcup's fault that you don't make backups.

typicalGtaTG

@CheepCluck said:

@fatchan said:

@CheepCluck said: Bet. Hope it provides you a motive to buy your own shit, stack it in a rack, pay for the electrics and hope it doesn't cook itself.

Your tone gives me bad vibes, but that's actually exactly what I do. Have a couple spare servers here at home mining XMR + spec mining some GPU stuff. Offsets some heating cost in the winter actually 😀

Cool. Show me your 42U with 30A running to it.

Am shit at taking pictures FYI.

angstrom

@morofish said: Yes, if they wanted to stop my so-called mining activities, suspending the servers would be acceptable. I could even accept not getting a refund, but please return my data. Instead, they outright deleted all my servers. Is this the behavior of a normal service provider?

Well, you were playing with fire, and you're surprised that you got burnt

I really don't understand why you didn't get bare-metal dedicated servers from a provider that allows mining (mining-like activities)

In general, if you break a provider's AUP, you're not in a good bargaining position. In this case, a provider isn't obliged to return your data

Unfortunately, these are tough life lessons

emgh

Limiting CPU usage in % likely dosen’t fix the issue.

It’s been shown that it abuses the caching layer of the CPU.

totally_not_banned

@angstrom said:
I really don't understand why you didn't get bare-metal dedicated servers from a provider that allows mining (mining-like activities)

Good question. At ~9.80€ for 4 (likely EPYC) vCores that's ~118€ for 48vCores (aka threads) while a full EPYC 7401P (24c/48t) would be ~130€ on Hetzner's auction. If those 12€ are the "profit margin" the whole thing seems very much not worth it... I guess it's either Netcup's vCores being stronger than the auction EPYC or the IPs coming with the VPS are somehow important (as in looking like different smaller nodes from the outside).

Edit: Since Hetzner disallows mining even on dedis and a comparable server would likely cost quite a bit more elsewhere it's highly likely about economical viability.

rcy026

Why is it that every other thread on LET these days seems to be some random snowflake that broke the rules, got caught and now they are pissed because they got kicked/banned/terminated? And most of them even expects a refund, wtf?
If you break the rules bad things will happen, how can people not understand this?

The more you fuck around, the more you're gonna find out.

Moopah

I wonder which provider will be on the next episode of LowEndDrama (ft. Quilibrium)?