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hostthebest unreliable

2»

Comments

  • XxikumovieXxikumovie Barred
    edited May 2024

    This no host the best, not good uptime or network, get out.

    Simple

  • brogalanbrogalan Member
    edited May 2024

    I'm too lazy to rewrite it,
    Additional photos

  • daps94daps94 Member

    @jonesolutions said:

    @daps94

    move on and don't look back. I still get overdue invoice emails from them for a server that was never delivered, and at twice the price. :-)

    i moved my stuff over to aquatis 4$ a month for a 8gb vps - hard to beat.

    BTW htb is still down.

    Well, good thing you moved :)

    my aquatis node is now dead. Switching to shifthosting, had a server with them for 6 months they are pretty good a little more pricy tho.

  • @hostthebest can you look the ticket number 294869

  • @brogalan said:

    I'm too lazy to rewrite it,
    Additional photos

    The SolusVM master was being moved. This was the cause of the inability to access the panel. There was a note posted about this in the client area. We are sorry for the inconvenience.

    Thanked by 1brogalan
  • @Xxikumovie said:
    This no host the best, not good uptime or network, get out.

    Simple

    Thank you for your feedback. There are a few things we can do to improve our service that are in progress at that time. In the interim, if you can PM any information about your situation (if interested), I would like to see how I can do anything to improve your experience with us.

  • @diwakerd said:
    @hostthebest can you look the ticket number 294869

    Will do if it hasn't happened already

  • @hostthebest said:

    The SolusVM master was being moved. This was the cause of the inability to access the panel. There was a note posted about this in the client area. We are sorry for the inconvenience.

    Oh sorry, now your service is running normally

  • @hostthebest pls look Ticket #752280 my vps still offline

  • karjajkarjaj Member

    @hostthebest
    Invoice #7684 23.5, order "Pending", no answer ticket/chat. Maybe PayPal chargeback then?

  • My VM still offline, no reply for 8 days now.

  • teneketeneke Member

    Not going to bore you with the whole story but;
    After 4 months of no delivery for 10x annually paid services, no response on support tickets and no refunds, I can safely say that these are scammers which are deadpooling and should be avoided at all costs.

  • chargeback yesterday!!!

    Thanked by 1admax
  • artxsartxs Member

    @teneke said:
    Not going to bore you with the whole story but;
    After 4 months of no delivery for 10x annually paid services, no response on support tickets and no refunds, I can safely say that these are scammers which are deadpooling and should be avoided at all costs.

    I could've told you that 5 months ago.

  • does this situation changed

  • @mibootore said:
    does this situation changed

    They don't care anymore about shutting down the overdue servers, they don't care about replying to support tickets, they're just not there anymore.
    Everything's left to that last dusty server in the corner of office, automatically sending out emails, reminding everyone it's time to renew.
    And outside, the gate is shut tight, the wind whistling through, rattling empty beer cans rolling on the ground.
    Host The Last .

    Thanked by 2Dazzle wadhah
  • @hostthebest said:

    @diwakerd said:
    @hostthebest can you look the ticket number 294869

    Will do if it hasn't happened already

  • closethebest

  • This provider is down almost every month. I have opened many tickets and never gotten a response. The servers usually come up in a day or two and then work for about a month or two and go down for a day. Hostthebest has never responded to a single ticket I have opened with them. Weird

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