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Ordered a server at Refined Host but 2nd day with no replies in tickets

artemichartemich Member
in Providers

Hello.

I ordered a dedicated server at RefinedHost https://refinedhost.com/ and they mentioned that it will be delivered in 4 hours.

But rn it's a 2nd day without replying on my tickets and server still in pending status. What can I do with it?

Comments

  • Maelstrom36Maelstrom36 Member

    Refine your search and pick another host if things don't work out.

    Thanked by 3akaemu niranjan jayjay
  • artemichartemich Member

    @Maelstrom36 said:
    Refine your search and pick another host if things don't work out.

    I already paid for server. I think even I will require refund they won't reply

  • PatriarchPatriarch Member

    Here we go again

    Thanked by 2lsun38atft8hq sasslik
  • JorboxJorbox Member

    Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

    Thanked by 2artemich kode9
  • lsun38atft8hqlsun38atft8hq Member

    @Patriarch said:
    Here we go again

    LOL :disappointed:

  • xvpsxvps Member

    @RefinedHost , someone created an alt account and claims you are slow.

  • artemichartemich Member

    @Jorbox said:
    Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

    I will wait for 2-3 days and if they won't provide - will open a ticket. But still thinking does it make sense if they are not even replying on regular tickets...

  • artemichartemich Member

    @RefinedHost please answer here if you saw it. Don't want to mess up you but it's strange for me tbh...

  • SillyGooseSillyGoose Member

    Check his profile he was last active in Dec 2023

  • artemichartemich Member

    Is it possible to get refund? Or I got scammed and that's all?

  • artemichartemich Member

    I wrote them in WA lol

  • Protocol903Protocol903 Member

    @artemich said:
    Is it possible to get refund? Or I got scammed and that's all?

    Chargeback

  • fluffernutterfluffernutter Member

    @artemich said:

    @Jorbox said:
    Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

    I will wait for 2-3 days and if they won't provide - will open a ticket. But still thinking does it make sense if they are not even replying on regular tickets...

    just chargeback, they have a bit of a reputation for being terrible when it comes to delivery and support in general. Best to go with someone reputable like @qps for ashburn, as an example

  • allthemtingsallthemtings Member, Megathread Squad

    Technically, you kinda lost your money - Trevon James

    Thanked by 1host_c
  • WhiteRoseGWhiteRoseG Member

    Money gone with the wind. That's how the internet works or the stock market.

  • mgcAnamgcAna Member, Host Rep

    You may always chargeback, isn't ?

  • bootboot Barred

    Rent a Lawyer from @Kris and litigate.

    Thanked by 2Plioser kode9
  • xvpsxvps Member
    edited February 2024

    @artemich said:
    ... What can I do with it?

    Give them a call and demand to speak with the manager.

    (+1) 862 399 9187 (copy/paste from their website)

  • artemichartemich Member

    I wrote to them in WA. They just read it and that's it. Rn trying to refund via Stripe

  • kode9kode9 Barred

    @boot I'm starting to think you're just jealous coz you ain't got lawyers on retainer LOL

    Thanked by 1Kris
  • xvpsxvps Member
    edited February 2024

    @artemich said:
    I wrote to them in WA. They just read it and that's it. Rn trying to refund via Stripe

    Is Stripe your card issuer?

    If not, you are wasting your time.

    Disputes must be made via the card issuer, not the card processor.

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