Ordered a server at Refined Host but 2nd day with no replies in tickets

artemich

Hello.

I ordered a dedicated server at RefinedHost https://refinedhost.com/ and they mentioned that it will be delivered in 4 hours.

But rn it's a 2nd day without replying on my tickets and server still in pending status. What can I do with it?

Maelstrom36

Refine your search and pick another host if things don't work out.

artemich

@Maelstrom36 said:
Refine your search and pick another host if things don't work out.

I already paid for server. I think even I will require refund they won't reply

Patriarch

Here we go again

Jorbox

Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

lsun38atft8hq

@Patriarch said:
Here we go again

LOL

xvps

@RefinedHost , someone created an alt account and claims you are slow.

artemich

@Jorbox said:
Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

I will wait for 2-3 days and if they won't provide - will open a ticket. But still thinking does it make sense if they are not even replying on regular tickets...

artemich

@RefinedHost please answer here if you saw it. Don't want to mess up you but it's strange for me tbh...

SillyGoose

Check his profile he was last active in Dec 2023

artemich

Is it possible to get refund? Or I got scammed and that's all?

artemich

I wrote them in WA lol

shaikhmanal

@artemich said:
Is it possible to get refund? Or I got scammed and that's all?

Chargeback

fluffernutter

@artemich said:

@Jorbox said:
Since they wrote “Instant Delivery” you can request a refund and I recommend to choose a popular provider

I will wait for 2-3 days and if they won't provide - will open a ticket. But still thinking does it make sense if they are not even replying on regular tickets...

just chargeback, they have a bit of a reputation for being terrible when it comes to delivery and support in general. Best to go with someone reputable like @qps for ashburn, as an example

allthemtings

Technically, you kinda lost your money - Trevon James

WhiteRoseG

Money gone with the wind. That's how the internet works or the stock market.

mgcAna

You may always chargeback, isn't ?

boot

Rent a Lawyer from @Kris and litigate.

xvps

@artemich said:
... What can I do with it?

Give them a call and demand to speak with the manager.

(+1) 862 399 9187 (copy/paste from their website)

artemich

I wrote to them in WA. They just read it and that's it. Rn trying to refund via Stripe

kode9

@boot I'm starting to think you're just jealous coz you ain't got lawyers on retainer LOL

xvps

@artemich said:
I wrote to them in WA. They just read it and that's it. Rn trying to refund via Stripe

Is Stripe your card issuer?

If not, you are wasting your time.

Disputes must be made via the card issuer, not the card processor.