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From what I have been told by a Danish lawyer, the following exceptions also cover hosting services.
Some providers claim a VPS is a customized product, but that is a misinterpretation of the law and can't be used to write off the cooling-off period.
Quotes from: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
****> @Mumbly said:
Correct, a sign of goodwill, clearly they need the $23 more than me, for a VM they spun up in about 5 minutes, not an unreasonable request to ask for a refund when I just purchased the server hours ago. Like I said I wouldn't be opposed to some sort of restocking fee. They don't have an obligation to refund me, its called be a decent human being.
For the record, this wasn't done through the business, it was paid personally.
Guess what, yesterday a customer came into my shop, unrelated to the server, and requested a refund for her $500 purchase, I gave it to her, and charged her a 4% restocking fee to cover CC fees that I dont get back from Square. Did I call her entitled/ignorant, no, obviously not, Its called having business ethics.
Xer in slang sounded like Penis
@Stephnugs sure, but you're still wrong. You paid and the service was delivered, but for some strange reason, you feel like you should be "effective immediately" fully refunded (that's what you said in the initial post) just because you changed your mind.
Seriously, how's the host's fault here?
If anything is a dick move to post a "buyer beware" review just because you weren't able to force your way out of a contract you agreed with. So much about being a decent human being.
...
Sure.
Yeah I paid personally because it was in Crypto, there is no record of the TX in my business checking account, only my personal checking account. But apparently you have a better understanding of my finances than I do
Thats fine the thread will be promptly removed once I receive my refund.
It won't be. That's not how this forum works. Or another your "effective immediately" demand from the people around?
Posts can be edited, its not that challenging of a feat. I'm sorry that it is for you though, best of luck.
So that's just extortion thread after all to get back the money you paid for a service that was delivered. What a prick.
Its not extortion, its me sharing my experience with a particular provider. If you don't like it you can move along.
I am not moving anywhere. And this embarrassing thread where you introduced yourself as a shitty customer won't go anywhere either.
You can only edit posts for an hour on LET.
It's being a dick. Which violates the golden rule of LET. Seems lots of people are forgetting that one lately.
That's not how LET works.
I personally think its a lot more "dickish" to hold my money ransom for a server I requested to be canceled hours after purchase, but everyone is entitled to their opinion.
Crypto is generally accepted as non-refundable on LET. Yet you're demanding a refund. While the terms you agreed say there are no refunds. And you're unhappy that they were willing to at least give credit instead, for future services. So you made a thread to try to drag their name through the mud, with the intention of using functionality that LET purposely does not have to cover your tracks once you've gotten what you want from them. Sounds like a dick move to me.
@Stephnugs, thank you for opening a low-end support ticket.
After thorough consideration, your refund has been granted and will be at your disposal on your crypto account next monday™.
Have a good weekend,
The Low-end Support Team