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Infraveocloud is an Indian merchant? How is the reputation?
assassindotcom
Member
in General
We would like to learn more about their team and company situation, and would like to know their strength?
Although I purchased their products, due to some word-of-mouth discussions, I don't really want to host the content on their servers!
Comments
This is their official website: https://www.infraveocloud.com/
Edit yes @DavidAtInfraveoCloud is the right user I thought I had seen their logo before lol.
This is their official representative: @DavidAtInfraveoCloud.
Ask them
ok
but
https://lowendtalk.com/discussion/168335/need-cheapest-possible-vps-summerhost-ok#latest
WOW!
What do you see wrong there?
need summerhost
Ok, so?
The answer is clear
10/10 logic.
People don't buy shit for tests, personal projects, stupid uptime pings or anything like that.
THAT MUST HAVE BEEN BUISNESS EXPENSE AND HE IS HOSTING ALL THOSE WEBSERVERS ON CHEAPEST MEME HOSTS SUMMER.
THANKS FOR YOUR FEEDBACK
Hi all,
Now this going serious. A discussion thread which I started off very long ago (even before joining the firm) is now being considered for the business?
I must clarify, this account was my personal account (with different username) and for my personal testing purpose I did posted that thread. After joining InfraveoCloud, I made a username change request (that I guess @DP may be able to see) and started off InfraveoCloud's journey on LET.
I don't think that has anything to do with our business here.
Also, Yes we are INDIAN merchant. Is there anything bad about it? We never advertised ourself as other origin anyway anywhere because we are proud of it.
I know where is this coming from now, watching our LET thread somebody posted the offer in a chinese forum and stated us as "japan" provider, assuming the server is from japan, considering us as japanese.
Other forum link:
https://dosy.pro/forum.php?mod=viewthread&action=printable&tid=1237705
https://hostloc.com/thread-1237705-2-1.html
A quick Googling the Coupon Code resulted that.
I really like the humour
Who said, Microsoft's CEO can't by Apple's mac?
Or maybe Apple's CEO can't have an Android device?
@DavidAtInfraveoCloud
hello David, is reseller hosting (Plesk) can change their URL? because reseller hosting that cannot change the panel URL is not good for business, because our client can see URL infraveocloud in their panel
Yes, can. You just need to raise a ticket and they'll assist you on how-to.
Your understanding is wrong!
In other Chinese forums, some people posted that they bought a Japanese line server, and no one ever thought you were Japanese!
On the contrary, Chinese buyers like Japanese line servers because of Japan's proximity to China
But your web host promoting the Japanese route is using a junk route service to the United States! This is shameful!
Because many buyers have purchased services from Indian merchants and have a history of bad experiences before, it makes sense to treat them with caution!
There is no contradiction between countries here, only historical reputation under the reference!
THIS IS SHAMEFUL
Not like they can check it before buying.
S-H-A-M-E-F-U-L.
Well, I must post the traceroute here, as now it has come to reputation.
Traceroute to our Tokyo, Japan node: https://prnt.sc/C2Y3mb47E-tl
If that was the case, you must have asked for the LG / Test IP before purchasing and must have checked this on your own. Purchasing the node and asking for a refund with no reason is just not justified.
Is it only taken out now? Shameless! Undoubtedly an I-n-d-i-a-n merchant!
How to make an accurate purchase without testing by others?
Intentionally using confusing product introductions to make people purchase without a refund is not considered fraud?
All host providers will provide testing services before purchasing!
I request you to read the BlackFriday Thread's First / Second post and read the How it Works section. Also, I request you to read the ToS of our website. We have clearly mentioned the refund thing there.
Even with that said, we already have the auto-cancellation refund automation in place and your transaction was already refunded the moment you canceled the subscription. What else we can do for a better customer experience?
URL?
@assassindotcom purchased using this post (assuming as he/she posted inv. number): https://lowendtalk.com/discussion/comment/3785341#Comment_3785341
https://www.infraveocloud.com/store/shared-hosting/prosphere-hosting
https://prnt.sc/rO5jyRGFCEsq
Thank you.
It seems to be hosted in Tokyo.
https://ping.pe/zenithium.infraveocloud.com
That's what I have been explaining. Shared the traceroute as well.
Most of the purchasers here are veterans and could simply ask for LG/traceroute/test-IP instead of bashing after purchase.
I saw signature of @DavidAtInfraveoCloud which revealed that they have Indian datacenter too. I contacted them and got one from Indian datacenter. Most of the sellers go extra mile here on the forum to support customers.
I am from India and feeling low casue of the reputation issue, but trust me, NOT all Indian host are same.
I believe in you! There are also many Indian friends in our country! It is the historical reputation of the IDC industry that has caused it, not that we were worried about Indian merchants from the beginning! Wishing you all the best！
The website looks slick. Pricing could be better and as pointed out by @FairShare about their Indian datacenter, I wish that was mentioned too. There is a dearth of Indian DC providers. Only thing I disliked was that they sell SSL instead of offering a free option.
Also shameful to see LET members indulging in tribal behaviour and making a huge deal of the provider's country of origin.
We made an exclusive offer for @FairShare, only to the LET members who ask for it.
Also, the SSL is free to all the members on all the plans. However if somebody needs a paid one they can buy it, OV/EV stuff
Are you still there?
I have opened a ticket and after almost one week there is still no reply.
Can you tell me when will be the plesk login be fixed