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Comments
I'm just trying to make a living, but you guys make it possible
so all of my clients are the best
Service is offline. How long does it take for the network to recover?
Hi
I don't have exact time, waiting for Datacentre Techs to update me, but should not take long as the IPMI network already came online, but our VLAN is still offline
I hate this, when expected downtime was just of few minutes, but it's taking much longer then what Datacentre conveyed to us
still offline....
Yes I'm already on call with Datacentre, they are having trouble with BGP/IP announcement working on that
Hi, the client portal is offline too... Maybe try to migrate the host of client portal to another node first?
Client portal is not in SLC, it is outside our network, there are too many users trying to login and reboot their VPS, but VPS Panel won't respond to client portal as nodes are down in SLC2
So it's saturating it and times outs etc...
Please upgrade for Invoice 135471
Thanks for your business
Double Disk
Double Bandwidth
10G Port upgarde
VPS Upgrade completed, kindly reboot your VPS from VPS control panel https://vps.hosteons.com for upgrade to take effect
You must be anxious, and I can feel your helplessness.
But don't worry, I won't blame you, everything will be fine.
In fact it's about to get online, one of the /24 did came online for few minutes, they are fixing it now, probably found the problem, just need to apply it on all our IP blocks
103.114.162.0/24 is fixed, now they are working on remaining IP ranges, so everything should be online shortly ... might take a few minutes till carriers accept the IP, but won't take long
103.114.163.0/24 is also online, working in remaining blocks now
205.234.146.0/24 is also online now
All remaining IPv4 IP Are also online, all VM should be online now, let me know if you face issues
IPV6 is still being worked, probably another few minutes
https://vps.hosteons.com/ is still offline.
Yes just too many users trying to issue reboot etc... its being flooded moreover SLC2 network is still degraded, give some more time
still working but the main problem is solved
Still unable to ssh, even though the network is online.
Yes still working, but the main problem is solved, I'll update shortly
Try now
It is OK now, thanks.
I have been using your services for several months, but the recent frequent outages appear to originate exclusively from your side. this pattern has prompted concerns regarding the future reliability of your services. for comparison, throughout my several years of experience with Hetzner's servers, I have not faced similar issues.
fine it is ok
Hi
I understand your concern, we are providing services accross 7 locations, only this 1 location had problem and that too just in past few days not even a month
Though in July/august the problem was caused by Dedipath and we and just one more provider who actually migrated out of Dedipath just before Dedipath suddenly shutdown their doors that itself proves the reliability ... even in the SLC2 location there was one power outage, but that too has been fixed by Datacentre and this network issue should be fixed as well today itself
Never had any such issues in our 6 other locations
Thanks
Hi
Network is not yet at 100% in SLC2, but can you give me your invoice number so that I can check your VM ?
EDIT: Hah, I replied before you updated your response
Network downloads are still slow, uploads are fine
Even this will be fixed shortly
I want to ask when your Black Friday event will end?
Can't give exact date, but in a couple of days
outage again