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PQ.hosting = Perfect Quality SCAM?

13

Comments

  • @jobayer said:
    Dear PQ team: It's your chosen payment gateway, and you have to deal with it and solve it yourself. Customer duty is to pay, and he did it properly and timely. It is not the customer's fault if it takes a year for the payment to be reflected in your account due to payment system complexity. Your gateway mentioned paying within 15 minutes, and he paid after a few minutes. That's all. If it takes more time to process, why is your gateway showing only 15 minutes? Why not a few hours? Did you ask them what happened there? What took so long? Whether they received any money or not If yes, when? You have to apologize and provide him the service. Due to your bad payment gateway, he has to suffer. If you used a good gateway, everything went smoothly.
    I'm a provider too (not hosting; others are e-commerce businesses). My payment gateway sometimes causes problems; in that case, I took screenshots of the payment from the customer (if any) and contacted the gateway provider directly. And my gateway provider added that to my account. Simple.
    From the above thread and comments, I can say pqhost is not a scammer; they are very irresponsible, and they have a horrible support team. I will not purchase anything from them, even if they give it to me freely.
    If someone is a scammer here, that is Switchere. They hold the balance, neither releasing it to the merchant nor refunding it to the customer.
    So the pq host got nothing, the customer got nothing, but Switchere got the juice.

    Yo that promo is over. And im totally not scamming you :)

  • rustelekomrustelekom Member, Patron Provider

    I'm curious why customers don't try to solve their hosting problems first, but instead immediately post messages on various forums. Problems can arise with any hosting and ideally should be solved through cooperation between both parties.

    Thanked by 1host_c
  • @rustelekom that's random, right?
    Because it can't be this thread related unless you comment it without reading the first post at all.

  • @Mumbly said:
    @rustelekom that's random, right?
    Because it can't be this thread related unless you comment it without reading the first post at all.

    I think it'd be a good post in different context. This thread though? Not so much (since the initial post allegedly did included the provider end of the convo - it's just a weird situation.)

  • rustelekomrustelekom Member, Patron Provider

    No, it's not accidental. PQhosting gave the client instructions on what he needed to do. But the client did not demonstrate his willingness to cooperate with the provider in solving the problem and instead began to dictate to the provider who he should work with, on what terms, and so on.
    He further wrote, "I'm not ready to spend the whole day" solving a problem when he just wanted to order an inexpensive service. I generally understand this position, but, unfortunately, the universe is not perfect and problems happen.
    I will note for my part that he nevertheless did not spare his time to write on the forum and participate in the discussion.
    Most problems can be solved without scandals.

  • @CheepCluck said:
    Yo that promo is over. And im totally not scamming you :)

    You have to also consider the fact that they got no money from the payment gateway provider during the campaign time, so they could not process the order, and every server has a limit, so it's possible that they have already sold all the available resources to others. I think refunding the money is the best solution here. If Switchere does the refund, that will be a great solution both for the provider and the customer. If they don't, PQ Hosting must provide the full refund (if they don't want to provide the ordered service). Since they have credited the customer even after not getting a penny from the gateway, I can't call them scammers; instead, they are irresponsible and not customer-oriented. They should verify payment data and either process the refund or provide the server right after the problem arises by contacting the payment gateway provider.

  • PQ.Scam> Funds were added after 15 minutes after your payment. There were shown how much time you have. We've asked payement provider to add funds, but they didn't have to. Now funds at your account, promo with ICELAND is no more active. Another discuss won't be possible, you provide all the information at another resources, you're insulting the company and its supports with fake accusation.

  • hrealhreal Member
    edited November 2023

    It looks I am punished for LET discussions, scammers do not like public...

    @stefeman said:
    Edit: The payment gateway is actually retarded. I tested with blank order to see how the timeout works.

    If there is not enough confirmations within this time period:

    The order is canceled and the payment gateway will pocket the funds.

    But it's PQ Scam Hosting who pocketed the funds at the end. They have money and they don't want to provide the service I paid.

  • They scam me too and didnt moneyback a year ago. If I find emails from them - will upload screenshots. PQ = scam from russia.

  • I don't see any issues from the hosting provider.
    @hreal isn't providing any screenshots or transaction IDs when they're bitching about it to this forum.
    What's the chance they provided the transaction ID to the provider? What's the provider supposed to do then?

  • @jobayer said:
    Dear PQ team: It's your chosen payment gateway, and you have to deal with it and solve it yourself. Customer duty is to pay, and he did it properly and timely. It is not the customer's fault if it takes a year for the payment to be reflected in your account due to payment system complexity. Your gateway mentioned paying within 15 minutes, and he paid after a few minutes. That's all. If it takes more time to process, why is your gateway showing only 15 minutes? Why not a few hours? Did you ask them what happened there? What took so long? Whether they received any money or not If yes, when? You have to apologize and provide him the service. Due to your bad payment gateway, he has to suffer. If you used a good gateway, everything went smoothly.
    I'm a provider too (not hosting; others are e-commerce businesses). My payment gateway sometimes causes problems; in that case, I took screenshots of the payment from the customer (if any) and contacted the gateway provider directly. And my gateway provider added that to my account. Simple.
    From the above thread and comments, I can say pqhost is not a scammer; they are very irresponsible, and they have a horrible support team. I will not purchase anything from them, even if they give it to me freely.
    If someone is a scammer here, that is Switchere. They hold the balance, neither releasing it to the merchant nor refunding it to the customer.
    So the pq host got nothing, the customer got nothing, but Switchere got the juice.

    From what it seems, the “customer” probably doesn't want to provide any screenshots or transaction IDs in this case…

  • @Dot But the money is already on my "account" @ @pqhosting - but I "just" have no service I paid...

  • FatGrizzlyFatGrizzly Member, Host Rep

    @hreal said:
    It looks I am punished for LET discussions, scammers do not like public...

    @stefeman said:
    Edit: The payment gateway is actually retarded. I tested with blank order to see how the timeout works.

    If there is not enough confirmations within this time period:

    The order is canceled and the payment gateway will pocket the funds.

    But it's PQ Scam Hosting who pocketed the funds at the end. They have money and they don't want to provide the service I paid.

    No... you dont understand. The gateway pocketed the funds. Open a ticket with gateway to recover funds.

  • @FatGrizzly No... you dont understand. @pqhosting pocketed the funds not providing service. Payment gateway released funds to PQ.Scam after my request.

  • FatGrizzlyFatGrizzly Member, Host Rep

    @hreal said:
    @FatGrizzly No... you dont understand. @pqhosting pocketed the funds not providing service. Payment gateway released funds to PQ.Scam after my request.

    Proof?

  • So I think there is no reason to discuss it anymore.
    We've clarified more details about that customer. Usually we don't have any interest what is the service client have, but in a ticket we've noticed that client host drug site
    (hxxps://hyper.wtf/) Also now we don't host that and we won't host anything about drugs
    So is there a need listen to drug dealer or maybe drug addict?
    As a proof I will attach screenshots
    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

  • doghouchdoghouch Member
    edited November 2023

    @pqhosting said:
    So I think there is no reason to discuss it anymore.
    We've clarified more details about that customer. Usually we don't have any interest what is the service client have, but in a ticket we've noticed that client host drug site
    (hxxps://hyper.wtf/) Also now we don't host that and we won't host anything about drugs
    So is there a need listen to drug dealer or maybe drug addict?
    As a proof I will attach screenshots
    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    Even if, hypothetically, what you said was true, client information is between you and your client… why would you post unredacted ticket logs?

    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    I dislike cryptocurrency, but is it really 100% the fault of “the blockchain”? Surely it doesn’t make sense to completely absolve the payment gateway of blame here…?

    Thanked by 1sasslik
  • @Dot said:

    From what it seems, the “customer” probably doesn't want to provide any screenshots or transaction IDs in this case…

    Yes. You got a valid point. Pq hosting said he tried to host drug related site. So i guess this is the reason of not sharing screenshot and paying via crypto.
    :#

  • @doghouch said:

    @pqhosting said:
    So I think there is no reason to discuss it anymore.
    We've clarified more details about that customer. Usually we don't have any interest what is the service client have, but in a ticket we've noticed that client host drug site
    (hxxps://hyper.wtf/) Also now we don't host that and we won't host anything about drugs
    So is there a need listen to drug dealer or maybe drug addict?
    As a proof I will attach screenshots
    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    Even if, hypothetically, what you said was true, client information is between you and your client… why would you post unredacted ticket logs?

    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    I dislike cryptocurrency, but is it really 100% the fault of “the blockchain”? Surely it doesn’t make sense to completely absolve the payment gateway of blame here…?

    If it is only between me and client - why we discuss it here and why client send all the communication here? Also client shared our communication in ticket.

  • @pqhosting but you hosted me for years without problems before?

    can I have a refund if you don't want to host me further please?

  • @doghouch said:

    @pqhosting said:
    So I think there is no reason to discuss it anymore.
    We've clarified more details about that customer. Usually we don't have any interest what is the service client have, but in a ticket we've noticed that client host drug site
    (hxxps://hyper.wtf/) Also now we don't host that and we won't host anything about drugs
    So is there a need listen to drug dealer or maybe drug addict?
    As a proof I will attach screenshots
    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    Even if, hypothetically, what you said was true, client information is between you and your client… why would you post unredacted ticket logs?

    All the problems with payments can be solved if client ready to solve them. We are not to blame in this case, the problem is with blockchain and methods how crypto works

    I dislike cryptocurrency, but is it really 100% the fault of “the blockchain”? Surely it doesn’t make sense to completely absolve the payment gateway of blame here…?

    The customer accuses the provider for being scammer but does not provide any evidence.

    It's generally considered allowed in this case to share the info. Maybe not the names, but meh.

    Its a drug seller so fuck them.

    Also, this exact situation has happened before. Mods allowed this back then.

  • @hreal said:
    @Dot But the money is already on my "account" @ @pqhosting - but I "just" have no service I paid...

    They gave you funds, and didn't give you the service coz the promo expired by then.

  • @hreal said:
    @pqhosting but you hosted me for years without problems before?

    can I have a refund if you don't want to host me further please?

    Bro shamelessly asking for refund after breaking the ToS.

  • MumblyMumbly Member
    edited November 2023

    @stefeman said: The customer accuses the provider for being scammer but does not provide any evidence.

    What written so far isn't clear to you? There's absolutely nothing to prove as issue was clarified/confirmed from the both sides already.

  • MumblyMumbly Member
    edited November 2023

    @Dot said: Bro shamelessly asking for refund after breaking the ToS.

    So you came to the rescue for a shady host now? Just because this host tryed to find some nonrelated dirt about the client to post it here it does not make them any better.
    Unless they provide him service he paid for or refund him, client is f***ed by them anyway. And no, crediting account is not a refund.

  • alfatarsosalfatarsos Member, Host Rep

    As no VPS was provisioned regarding the service anymore (I suppose), I don't understand the shady practice of sharing a customer's shady practices if no VPS was even being given to begin with?

    What a spiral...

  • doghouchdoghouch Member
    edited November 2023

    @stefeman said:
    The customer accuses the provider for being scammer but does not provide any evidence.

    It's generally considered allowed in this case to share the info. Maybe not the names, but meh.

    I was referring to the customer's name, but yeah...

    Its a drug seller so fuck them.

    I don't have much sympathy for criminal activity.

    (imo) this should be between law enforcement, PQ, and the client.

    Also, this exact situation has happened before. Mods allowed this back then.

    In that case, well - my bad there. My apologies to @pqhosting.

  • MumblyMumbly Member
    edited November 2023

    Do you people even read?

    Website linked above is just drug (drugs, cigarettes, alcohol...) memes upload website, lol. So much about being drug seller.
    pqhosting revealed publicly client's meme-images upload website with saying that client host a drug site with brilliant "so is there a need listen to drug dealer or maybe drug addict" conclusion. What a moron.

    This is the content of so called "drug site" which makes his client "drug dealer or maybe drug addict":

    Thanked by 2sasslik tentor
  • rustelekomrustelekom Member, Patron Provider

    @verydima said:
    They scam me too and didnt moneyback a year ago. If I find emails from them - will upload screenshots. PQ = scam from russia.

    They are not from Russia.

  • jsgjsg Member, Resident Benchmarker

    @Mumbly said:
    Do you people even read?

    Website linked above is just drug (drugs, cigarettes, alcohol...) memes upload website, lol. So much about being drug seller.
    pqhosting revealed publicly client's meme-images upload website with saying that client host a drug site with brilliant "so is there a need listen to drug dealer or maybe drug addict" conclusion. What a moron.

    This is the content of so called "drug site" which makes his client "drug dealer or maybe drug addict":

    ["innocent" image]

    How about this right on the top left?

    Doesn't look like "memes".

    Anyway someone with an asian name running a polish site? Possible - but very unlikely.

    But still, while I largely agree with @stefeman ("f#ck drug dealers"), I think that doxing a customer is totally inacceptable, no exceptions. If that guy really is a drug dealer then @pqhosting could and should contact the police and provide the data they have to them - but not, under no circumstances dox anyone.

    From what I see, neither of the parties is clean. One, the provider, doxes customers - and should be severely punished - and the other seems to be an extremely unlikely combo of asian and polish who likes to pay anonymously - and should be severely punished if there was proof, but there isn't, so: "in dubio pro reo".

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