My unethical behavior towards Hypere Cloud

Comments

• ezeth Member, Host Rep

  October 2023 edited October 2023

  @kait said:

  @Skju said: Still waiting for my money. seems like i am living in 90's the money is travelling through physical modes rather than digitally . lets see where is my nonexistent money . First time in my payment history i am seeing this kind of case.

  Cry about it, refunds take ages and you have been told multiple times it can take 2 weeks (if not more).

  5-10 days business days
  https://support.stripe.com/questions/customer-refund-processing-time
• kait Member

  October 2023

  @ezeth said: 5-10 days business days

  10 working days is 2 weeks

  Thanked by 2ezeth emgh
• ezeth Member, Host Rep

  October 2023 edited October 2023

  If it has been more than 10 business days and you still haven't gotten the refund contact your bank @Skju

  Assuming he uses stripe, that's according to their docs
• jarvis Member

  November 2023

  i am using hypere from last 5 months never had issue support is awesome loving it
• stefeman Member

  November 2023 edited November 2023

  @Skju said:
  Still waiting for my money. seems like i am living in 90's the money is travelling through physical modes rather than digitally . lets see where is my nonexistent money . First time in my payment history i am seeing this kind of case.

  Did mommy finally get you a debit card? Get used to it. Digital refunds are slow as fuck, and international card refunds via various payment gateways and banks are even slower. Why? Because they are manually batch cleared by operator in each step, and changes at each step take up to 1 bank day to show towards the next step.

  Why is it like this? Cause the PSP (Payment service provider) does not make any cut when processing card refunds, and too many of those will get them banned or declared as "high risk" by banks/card companies/government entities, which in turn limits the areas where they can operate business in. The solution? clear them in batches over the various days. 500 refunds in one day looks worse than 500 refunds over one week when you process less than 100 per day.

  In short you are causing them annoyance via your shit transactions which you want them to cancel, so expect them to fuck over you as well and slow it down to extremes to make you more unlikely to do it every day. Your provider can't affect this.

  If you want instant refunds, use credit card via Paypal.
• Hypere Member

  November 2023

  @stefeman said:

  @Skju said:
  Still waiting for my money. seems like i am living in 90's the money is travelling through physical modes rather than digitally . lets see where is my nonexistent money . First time in my payment history i am seeing this kind of case.

  Did mommy finally get you a debit card? Get used to it. Digital refunds are slow as fuck, and international card refunds via various payment gateways and banks are even slower. Why? Because they are manually batch cleared by operator in each step, and changes at each step take up to 1 bank day to show towards the next step.

  Why is it like this? Cause the PSP (Payment service provider) does not make any cut when processing card refunds, and too many of those will get them banned or declared as "high risk" by banks/card companies/government entities, which in turn limits the areas where they can operate business in. The solution? clear them in batches over the various days. 500 refunds in one day looks worse than 500 refunds over one week when you process less than 100 per day.

  In short you are causing them annoyance via your shit transactions which you want them to cancel, so expect them to fuck over you as well and slow it down to extremes to make you more unlikely to do it every day. Your provider can't affect this.

  If you want instant refunds, use credit card via Paypal.

  Our records show (via ARN) that this refund hit the client on the 16/10, It would have been nice for the client to confirm this, oh well.

  @jarvis said:
  i am using hypere from last 5 months never had issue support is awesome loving it

  Thanks Hopefully you continue to enjoy your service