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Comments

  • @MurrayMint said:
    Heya @VPSSLIM :)
    Thank you to you and the team. Im now connected up.

    Could I ask for check of the hardware setup please?

    Support created a new VPS and it looks like both the free gift of 20gb is gone and the network port is being reported as 1GBPS, rather than 10GBPS

    Working VPS has ID: 820
    Original but broken VPS ID: 792

    Thank you

    Heya friend :)

    Any luck in configuring it to be the 10 gig nic?

    Also, if I wanted to buy another ip address, is this possible through the client area or I need to ask here?

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @MurrayMint said:

    @MurrayMint said:
    Heya @VPSSLIM :)
    Thank you to you and the team. Im now connected up.

    Could I ask for check of the hardware setup please?

    Support created a new VPS and it looks like both the free gift of 20gb is gone and the network port is being reported as 1GBPS, rather than 10GBPS

    Working VPS has ID: 820
    Original but broken VPS ID: 792

    Thank you

    Heya friend :)

    Any luck in configuring it to be the 10 gig nic?

    Also, if I wanted to buy another ip address, is this possible through the client area or I need to ask here?

    Hi! For these questions its best to open a ticket under your account.

  • Hi, i wanted to ask if its possible to get additional storage like 25,50gb extra ssd? im interested in these vps. Thank you

  • @VPSSLIM said:

    @MurrayMint said:

    @MurrayMint said:
    Heya @VPSSLIM :)
    Thank you to you and the team. Im now connected up.

    Could I ask for check of the hardware setup please?

    Support created a new VPS and it looks like both the free gift of 20gb is gone and the network port is being reported as 1GBPS, rather than 10GBPS

    Working VPS has ID: 820
    Original but broken VPS ID: 792

    Thank you

    Heya friend :)

    Any luck in configuring it to be the 10 gig nic?

    Also, if I wanted to buy another ip address, is this possible through the client area or I need to ask here?

    Hi! For these questions its best to open a ticket under your account.

    Until the support ticket was automatically closed, you still didn't reply!What the hell are you doing?

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @ramx09 said:
    Hi, i wanted to ask if its possible to get additional storage like 25,50gb extra ssd? im interested in these vps. Thank you

    Hi,

    This discount offer is only for these static plans currently

  • @VPSSLIM said:

    @ramx09 said:
    Hi, i wanted to ask if its possible to get additional storage like 25,50gb extra ssd? im interested in these vps. Thank you

    Hi,

    This discount offer is only for these static plans currently

    You're avoiding my question?The problem has been going on for almost a month, but you are avoiding it and preventing my refund!

  • killsoulkillsoul Member
    edited November 2023

    He said he would give me a refund, and this time the efficiency was not bad. <3

  • emacsemacs Member
    edited November 2023

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    I also faed some issues unsolved, and I opened a ticket for refund, now still haven't received any reply. Need Help!!

  • killsoulkillsoul Member
    edited November 2023

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    @emacs said:

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    I also faed some issues unsolved, and I opened a ticket for refund, now still haven't received any reply. Need Help!!

    Yes, I have not received a refund

  • killsoulkillsoul Member
    edited November 2023

    @emacs said:

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    I also faed some issues unsolved, and I opened a ticket for refund, now still haven't received any reply. Need Help!!

    I have been waiting for 5 days, and they have shut down my server and promised a refund.

    I'm still waiting for a refund.

  • Is it still available, and are they providing 10Gbps port or 1Gbps?

  • offers are still available ?

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @rhodesgod said:
    offers are still available ?

    Yes the 49USD plan is.

  • killsoulkillsoul Member
    edited December 2023

    @killsoul said:

    @emacs said:

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    I also faed some issues unsolved, and I opened a ticket for refund, now still haven't received any reply. Need Help!!

    I have been waiting for 5 days, and they have shut down my server and promised a refund.

    I'm still waiting for a refund.

    After waiting for nearly one months, he said that he was checking the refund, but deleted my inquiry support ticket.I will continue to update the situation after receiving the refund (no update means I haven't received it yet)

  • Hi! Offer for 2 GB KVM PURESSD VPS is still aviable?

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @arturito said:
    Hi! Offer for 2 GB KVM PURESSD VPS is still aviable?

    Not anymore, sorry!

  • Order Number: 7638117921
    Thank you

  • @killsoul said:

    @killsoul said:

    @emacs said:

    @killsoul said:
    He said he would give me a refund, and this time the efficiency was not bad. <3

    I also faed some issues unsolved, and I opened a ticket for refund, now still haven't received any reply. Need Help!!

    I have been waiting for 5 days, and they have shut down my server and promised a refund.

    I'm still waiting for a refund.

    After waiting for nearly one months, he said that he was checking the refund, but deleted my inquiry support ticket.I will continue to update the situation after receiving the refund (no update means I haven't received it yet)

    The refund has been received

  • @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

  • @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

  • @zox said:

    @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

    @VPSSLIM

  • @zox said:

    @zox said:

    @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

    @VPSSLIM

    @VPSSLIM
    Since you can't provide the service and can't even response to a support ticket. Please at least provide a refund.

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @zox said:

    @zox said:

    @zox said:

    @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

    @VPSSLIM

    @VPSSLIM
    Since you can't provide the service and can't even response to a support ticket. Please at least provide a refund.

    Hi, please send me a PM so I can look into it. I can't find this ticket iD.

  • @VPSSLIM said:

    @zox said:

    @zox said:

    @zox said:

    @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

    @VPSSLIM

    @VPSSLIM
    Since you can't provide the service and can't even response to a support ticket. Please at least provide a refund.

    Hi, please send me a PM so I can look into it. I can't find this ticket iD.

    I have PM with order number and ticket screenshot.

  • @zox said:

    @VPSSLIM said:

    @zox said:

    @zox said:

    @zox said:

    @zox said:

    @zox said:
    Order Number: 7638117921
    Thank you

    @VPSSLIM Order not received till now. Please help.
    Thank you

    Ticket #431000
    No response till now. Please help.

    @VPSSLIM

    @VPSSLIM
    Since you can't provide the service and can't even response to a support ticket. Please at least provide a refund.

    Hi, please send me a PM so I can look into it. I can't find this ticket iD.

    I have PM with order number and ticket screenshot.

    @VPSSLIM Received VPS access. Thank you.

  • @VPSSLIM Ticket #482873 VPS OFFLINE!!!

  • @VPSSLIM Ticket #482873 VPS DOWN FOR 10 HOURS NO SUPPORT?!!!

  • Folks, i think we need to set some expectations…

    I think this is a small operation happening here. Support is decent, not super fast like a massive corporation, but fair.

    My setup was not even given a 10gig nic in the first instance. Every time i have needed a fix, they had to wipe the whole VPS. Even to switch out the 1gig to 10 gig nic, they asked if it was ok to wipe the whole VPS…

    I declined the switch but im keeping the server. Why?

    1. It is cheap as chips! I have a VPS where i can do what i like and experiment with different software and refresh my skills
    2. I get about 600mbps on this 1gig nic. It is defo shared and having 10 gig shared is normal practice, but means you’ll never get max. And im ok with this because…
    3. The CPU and Ram is also fair for the price. But the hardware is no where near something to get the most out of a 10 gig nic for a game server or file server or VPN server
    4. I’ll never put anything important or production critical on it. I have some important project im working on, but it’s more like a staging project. If i had something business critical, i might consider either upgrading to a more feature filled package or use a bigger brand company like DigitalOcean or Linode

    Sorry some folks going through the hassle of refunds. I’m sure they will get around to it eventually.

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @Goodtesteronline said:
    @VPSSLIM Ticket #482873 VPS DOWN FOR 10 HOURS NO SUPPORT?!!!

    Hi! Your VM was suspended I see. Your ticket is being handled. It's not a server-wide issue.

    Thanked by 1the_doctor
  • @VPSSLIM 1. Why suspended? 2. Even when you suspend, no PRIO NOTIFICATION ?????

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