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My unethical behavior towards Hypere Cloud
I am recently scammed by this hypere cloud . Got attracted by his above offer. Before ordering I asked the support how much time it takes for Activation and they told it is immediate. After order i wai waited for 4-5 hrs no order is received. When I asked them again they told the credentials are send over email but their are no credentials received in my mailbox. They I asked for refund they agreed but no confirmation email of refund and even in dashboard the order is still showing pending. The chat support is saying the order is refunded but not giving any proof. Admin kindly help if you can in this matter in getting my money back from this scammer
Comments
I don't know if that's a scamming thing, I recently had almost the same issue with a different provider. I wasn't able to receive any mail from them because my mail provider had them blocked and I didn't know that, I added them to my safe senders list. Then the provider provided me with my credentials I never received the first time. Easy fix.
I don't know if it's the same problem as mine, but it sounds like it.
You got hypere'd.
Hi,
Your payment was refunded in full close to a hour ago, your complaint that your service still shows as pending is irrelevant, service delivery and payments are separate systems.
As confirmed to you, over multiple messages, we’ve already refunded your payment, this is reflected in your invoice. We sadly do not control processing times of our payment processors.
Your service was activated hours ago, you cancelled because you ‘found a better deal’, which whilst isn’t something we usually offer refunds to, you threatened to complain about us here.
Ultimately we’d liken your attitude to extortion, however you were refunded either way, as we’re not looking for clients such as yourselves. Your refund has been issued, there’s not much more we can do from our end unfortunately.
Find Live Chat Logs enclosed:
https://cdn.discordapp.com/attachments/1080870699494821908/1160253631145193502/IMG_8450.png?ex=6533fd66&is=65218866&hm=88d3562e637c9820532cc3614b896338faa34739ba01e2bb0e1d08319172cd53&;
https://media.discordapp.net/attachments/1080870699494821908/1160253638426497025/IMG_8449.png?ex=6533fd67&is=65218867&hm=9af954c481f8cf0451ba59a4a74d00198b3da101977fb565e44b72ed41616bf5&;
https://media.discordapp.net/attachments/1080870699494821908/1160253646345347202/IMG_8448.png?ex=6533fd69&is=65218869&hm=24eef96c16b0a4507cfe982eae98900530bed935ec520ba82167daa46f4f1953&;
https://media.discordapp.net/attachments/1080870699494821908/1160253653622472745/IMG_8447.png?ex=6533fd6b&is=6521886b&hm=7234ac664fe1825522388ed7b372885bab565dd3f7b5a025c83544dcf61fa984&;
https://media.discordapp.net/attachments/1080870699494821908/1160253653622472745/IMG_8447.png?ex=6533fd6b&is=6521886b&hm=7234ac664fe1825522388ed7b372885bab565dd3f7b5a025c83544dcf61fa984&;
https://media.discordapp.net/attachments/1080870699494821908/1160253653622472745/IMG_8447.png?ex=6533fd6b&is=6521886b&hm=7234ac664fe1825522388ed7b372885bab565dd3f7b5a025c83544dcf61fa984&;
In short, refunds aren’t instant, you paid via card, we refunded via card, stripe advised 5/7 working days, I’d advise you check your bank account over the next few days. Other than this, not much more I can do.
Hopefully this serves as a warning to other providers approached by this customer, that they’re going to be more of a headache than they’re worth.
Report him on fraudrecord
+1
Report this client via whmcs as shity one.
A lot of hosts seem to have slowed down when it comes to reporting on fraudrecord. We still use it, and will continue using it.
For a provider that offers dedis its a bigger problem, for a vps its a smaller loss. Ah well.
As always, one should listen to the both sides of story
"otherwise i will post about your scam services everywhere"
How I love it
Such people should best open their own hosting.
We’ve reported to FraudRecord already. Clients like this shouldn’t be in the industry.
Can an admin rename this thread please?
Ping beloved @Arkas
@Hypere Hello! It’s been two weeks without access to a VPS I have purchased twice now. After the first week and minimal communication you stated you would just refund me as you believed I was frustrated with the service, and I was, however I was never given my service to begin with!
So you told me I could repurchase it and that activations were happening same day. I did that, and that was about a week ago now. No updates have been given when I’ve asked through my ticket, just in limbo. I would like an update since you are replying here but not to my ticket.
Sure, can you drop me a PM with your order number, I’ll get this taken care of for you
Title updated.
I like the new title a lot more, got confused at first but skju do be spitting them facts
again and again... but it's very nice to have 2 sides of story.
@Skju what a shameless cunt
Reposting one screenshot on imgur because those Discord one will die [they have timestamps, Discord gonna enforce it soon]
I my dude really screenshoting
cartand saying Not activated?🍿
Hi hypere there are no traces of refund until now , can you still prove your innocence. no payment gateway takes so long to refund. it's now getting clear how you are scamming
Usually it takes 2 weeks time for the gateway to process the refund. If the payments are processed through gateways like stripe, once the refund is initiated, owner has no control over the process.
(a) that's not how it works. You have to prove his (non existant) guilt
(b) he actually did provide evidence
(c) fuck off, you fraudster and blackmailer crybaby!
Getting real: https://lowendtalk.com/discussion/189367/need-help-in-setting-up-nat-vps
+1 for hypere cloud . the support are so kind even with my own lag issues they were kind . now i want to come back only issues is that paypal is not accepted . i wish i could pay using paypal. earlier i paid throught card but since i have to renew every month paypal is reliable for me.
Thanks.
lol
Much appreciated for the vouch. If you contact via live chat we can try work a solution out for you
We try to be flexible where we can.
Still waiting for my money. seems like i am living in 90's the money is travelling through physical modes rather than digitally . lets see where is my nonexistent money . First time in my payment history i am seeing this kind of case.
Cry about it, refunds take ages and you have been told multiple times it can take 2 weeks (if not more).