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Sorry for the delay in replying. Had a super busy work week
I raised a ticket and the folks spun up another VPS. This one seemed to at least let me get closer. The old one felt like it was not external facing.
The new one gets me to the point i can enter a password but looks like im not using the correct one. I tried to “change password” in Virtualizor but it still did not like it.
I removed the SSH key from the VPS to try to at least connect with a password… but still not luck
my vps Status is Offline
Ticket #157600
I see it's isolated to your VM. We are on it.
Heya @VPSSLIM
Thank you to you and the team. Im now connected up.
Could I ask for check of the hardware setup please?
Support created a new VPS and it looks like both the free gift of 20gb is gone and the network port is being reported as 1GBPS, rather than 10GBPS
Working VPS has ID: 820
Original but broken VPS ID: 792
Thank you
I'm investigating this for you.
is still giving away FREE EXTRA CPU, RAM, PURESSD or service credit on customers replying to this topic with their order number?
If you're lucky :-)
I try my luck
Order Number: 8486405871
Invoice #2057048
1
1?
We are accepting PayPal payments now too
Hello VPSSLIM
Any giveaway extra (>>>RAM<<<) for one of the first Paypal Customers.
Invoice #2057336
Invoice #2057316, prefer EXTRA RAM...
Order #53758044
@VPSSLIM
Order #53758044 extra cpu/ram please :-)
Stay away from these guys. I've been trying to get them to fix an intermittent packet loss issue (SSH connection drops every 20 minutes of so) for over a week now and support is not only slow to respond, but haven't made a single bit of progress, and it's totally unusable this morning.
Further, they're ignoring my requests to cancel the service and refund within the money back guarantee period.
Smokeping screenshot - note the total packet loss every 20 minutes or so: https://imgur.com/a/S23ZBXv
Hi, we've been working on this isolated issue on your VM. I am sorry you feel this way. You can always request a cancellation within 2 weeks of the order date, not after that date.
On it
Hello @VPSSLIM
Would be awesome if I can have one extra core, because, you know, 2/2/25 looks better
Order ID 2009613420
Order #53951209
If you would give me extra CPU/RAM as a gift, I think it would be the most cost-effective transaction and I will renew it for a long time. Thank you
@VPSSLIM
Invoice #2057468. Prefer RAM.
Invoice #2057476
I paid in paypal but still unpaid, can you handle it?
Ticket #749542
thanks.
The same question, but I sent a work order. After a few hours, the server arrived at my account, but the work order did not reply.
Sure?(
My suggestion is: it is better to send a work order for inquiry.
How is the VPS from this deal for you until now, guys? Worth the price?
PayPal payments are OK and are automatic processed.
Invoice #2057316 add extra cpu/ram please
@VPSSLIM
I'm glad you replied to my vote of support. You are solving the problem. Besides, can I get a gift?
Unfortunately we're out of gifts but we're brewing on a good Black Friday deal