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FREE GIVEAWAYS! Live Support Chat - UNLIMITED AGENTS Edition - $0.83 per month (10/y) WOWWW!

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Comments

  • risharderisharde Host Rep, Veteran
    edited July 2023

    Welcome to our new family that signed up, most service have been delivered (with the exception of any in which we need training data for) We appreciate you!!!

    Me configuring those settings :D :D :D

    RCLOUDSYSTEMS live long and prosper! 🖖

  • supremasisupremasi Member

    @risharde said:
    @alento thank you for checking out the demo and the questions

    Yes you are correct, it is a little misleading. The bot name doesn't change per agent switch unfortunately - I can ask the upstream to work on this but it's entirely up to them to consider it a priority (so I can't promise a change here, sorry). You can however specify a bot name (like a company name for example) and I can manually make that change for you.

    You can embed this chat into the 2 websites so it's totally fine without having to pay twice! :smile: Again, we want you as our customer!!!

    what do you mean by "upstream" ?
    does this mean the chat engine is not yours?

    Thanked by 1risharde
  • risharderisharde Host Rep, Veteran

    @supremasi said:

    @risharde said:
    @alento thank you for checking out the demo and the questions

    Yes you are correct, it is a little misleading. The bot name doesn't change per agent switch unfortunately - I can ask the upstream to work on this but it's entirely up to them to consider it a priority (so I can't promise a change here, sorry). You can however specify a bot name (like a company name for example) and I can manually make that change for you.

    You can embed this chat into the 2 websites so it's totally fine without having to pay twice! :smile: Again, we want you as our customer!!!

    what do you mean by "upstream" ?
    does this mean the chat engine is not yours?

    This is correct, the chat and AI engine is not ours - we are a reseller of the platform.

  • risharderisharde Host Rep, Veteran
    edited July 2023

    @SWS said:
    Signed up and checking it out :)

    I missed this message! Thank you so much for being a part of the family!!!

    Live long and prosper! 🖖

  • lala_thlala_th Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • plumbergplumberg Veteran, Megathread Squad

    @risharde said:

    what do you mean by "upstream" ?
    does this mean the chat engine is not yours?

    This is correct, the chat and AI engine is not ours - we are a reseller of the platform.

    Would you be able to share some more specifics about your upstream? Data resides under your/ upstream control?

    Thnx

    Thanked by 1risharde
  • risharderisharde Host Rep, Veteran

    @plumberg The data (chats) are stored on the upstream cloud infrastructure which the upstream says runs on the Amazon cloud. Since I have reseller rights, I have a management panel which I use to create the services (either the Smart AI bot or the Live Chat version of this). I can delete a service which deletes all chat data for that specific service. Technically I can log into a client's service but I'm not interested in doing so unless one of our clients has an issue with something. I don't think there's any other information I know of that I can provide to you - do you have a specific concern? I can ask the upstream to provide an answer based on if you have a concern. Please let me know!

    Thanked by 1plumberg
  • plumbergplumberg Veteran, Megathread Squad

    @risharde said:
    @plumberg The data (chats) are stored on the upstream cloud infrastructure which the upstream says runs on the Amazon cloud. Since I have reseller rights, I have a management panel which I use to create the services (either the Smart AI bot or the Live Chat version of this). I can delete a service which deletes all chat data for that specific service. Technically I can log into a client's service but I'm not interested in doing so unless one of our clients has an issue with something. I don't think there's any other information I know of that I can provide to you - do you have a specific concern? I can ask the upstream to provide an answer based on if you have a concern. Please let me know!

    I see. Am I understanding it right? You got a master account with the upstream (lifetime or similar) and you are kind of offering that services here?

    Thnx

  • risharderisharde Host Rep, Veteran

    @plumberg Yes I have a reseller account that allows me to create / license the chat system (this is what I pay for from the upstream provider)

    Thanked by 1plumberg
  • risharderisharde Host Rep, Veteran
    edited July 2023

    GIVEAWAY DRAW #1 - LIVE SUPPORT CHAT - UNLIMITED AGENTS Edition - 6 months goes to...

    @pork007

    CONGRATULATIONS!!!

    DETAILS WILL BE SENT VIA PM

    NEXT GIVEAWAY IN LESS THAN 24 HOURS! MAKE SURE TO ENTER TO WIN - DETAILS IN THE FIRST POST!!!

  • plumbergplumberg Veteran, Megathread Squad

     live long and prosper! 🖖

    Thanked by 1risharde
  • tuctuc Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • LutungLutung Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • hezekiahhezekiah Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • n1ghtm4r3xn1ghtm4r3x Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • HotmarerHotmarer Member

    Do you have chat agent theme like on mzunguhosting.ml? if not, can you add one?

    Thanked by 1Erisa
  • risharderisharde Host Rep, Veteran
    edited July 2023

    Apologies for the delay, next giveaway coming up in the next few minutes - about to spin that wheel!

  • risharderisharde Host Rep, Veteran

    @tuc Congratulations!!! You're the second winner of Live Support Chat - Unlimited Agents Edition for 6 months!!!

    I'll be reaching out to you via PM!
    Thank you for participating!!!

    Thanked by 1tuc
  • GenerallyCluelessGenerallyClueless Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • risharderisharde Host Rep, Veteran
    edited July 2023

    @unfortunately said:
    RCLOUDSYSTEMS live long and prosper! 🖖

    Thank you for entering! We have one more giveaway, good luck to you!

    Thanked by 1GenerallyClueless
  • smysmy Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • ourvdsourvds Member

    'RCLOUDSYSTEMS live long and prosper!

    Thanked by 1risharde
  • LutungLutung Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • plumbergplumberg Veteran, Megathread Squad

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • nvmenvme Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • smysmy Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • iniwexiniwex Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
  • hozanhozan Member

    RCLOUDSYSTEMS live long and prosper! 🖖

    Thanked by 1risharde
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