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No reports here: https://status.hosthatch.com/
Why two tickets? You're doing it wrong.
You didn't provide any details about how your server is down, so I don't know why the fuck other people could say they have the same problem.
What does the console say when you VNC in?
If the console doesn't work, THAT'S WHAT YOU SAY.
New York has been down for an hour.
Not the only provider down in New York right now. This appears to be bigger than HostHatch, but I haven't seen any details yet.
As far as I know, Hosthatch New York is also colocated in Evocative EWR1. (former INAP NYC). There is a datacenter issue at this facility.
Looks like it's a fire. Seems like it's put out, but the FD is requiring them to stay powered down for now.
https://status.dedicated.com/
Oh, that's one of the worst case scenarios for a datacenter. Hope all the data there is intact.
Haven't heard of any issues in NY so far networking wise today.
Guess fires would explain why people are down.
More info here https:https://status.logicservers.com/
It appears most of the Secaucus datacenters are clustered quite close together, but that this event affected only one of them.
I'm seeing no issues with @interservermike's datacenters.
The dedicated.com status page has probably the last info we'll see before morning. It's a solid update, and things look promising:
Know of any way to subscribe to this? Would be nice to know since HostHatch doesn't communicate otherwise.
Man LET has better updates then provider. Just saying.
Welcome to LETSUPPORT
Update from the DC via Dedicated.com this morning @ Tuesday 11th July 2023 09:25:26 ET:
Another incident like OVH, I hope everyone's data is safe. Hosthatch doesn't even list Singapore on their status page! I feel neglected I have a Singapore server with them. Although I do know that as long as Rack Central is up and running, I'll be fine.
This incident is not even close to what OVH experienced my guy. Check out their status update, data should be safe (they've not checked it tho)
This morning around 8:45am ET it appears that Hosthatch added the subscription by email feature to their Uptime Robot instance.
Click the bell icon in the upper right!
And they added Singapore too! Nice!
Seems like hosthatch is watching the posts, good job 👍
They're the best!
server is online but can't ping from public ip
My storage server is online after 1 hour of
fsck.ext4
recovery. Services on it seem fine otherwise.my server just came back online 20 minutes ago. no damage
Annnndddd closed my support ticket from the early hours of the outage before learning of the fire to save the support team the hassle!
Don't necro.