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Comments
Time to leave the outhouse?
It's just such a convenient place to eat taco bell.
I prefer them, support on large company is slow.
and on a lot of smaller companies support is slow as well
and on a lot of large companies support is fast
This is a tough one. Successfully scaling support as a hosting provider is like a mythical creature. I keep chasing it, I just keep learning why no one seems to pull it off. Market expectations on price don't allow it because people will just go to the provider with no support to save money, then complain about their choice later. People seem to prefer even that to paying for a well scaled support team.
Personally I want to scale it while being competitive, it sounds so easy until you're faced with it lol 😂
Your signature killed me.
I think it's because most hosts starting with just 1 guy doing it all don't really realise the cost of people (until the cost is needed)
It's not as apparent as the bills you actually pay
Indeed. It's easier if you're running a SaaS product or a a targeted hosting like a specifically WordPress host. The generic web host or VPS provider, I'm pretty sure scaling it inexpensively at high quality is a pipe dream.
Though, I'll say, email is right up there with the latter despite fitting the description of the former.
They don't realize the cost of commoditization. They don't have real USP's, just raw resources. Hard to differentiate and charge a premium for it.
Having ”selling compute resources” as a business idea is extremely tough
Very very hard to offer anything unique
Especially in the lowend market where you get a server and a panel - what more is there?
I though about this recently and first off I was like hmm but Hetzner clearly offers a lot of value, what do they do differently?
Then it hit me, they’re new. They have the best optimized hardware there is, as time goes on, their hardware won’t be as powerful as it is now (it’s already not as impressive as it was when they launched) - and can they replace their whole stack om every new gen at their pricing? No way
The next one that does/starts fresh will get the attention
And it’ll just repeat
Cut-throat market when your different because of price-performance
If I were in Hetzner’s position, I’d hurry to offer loads of other value ASAP
Managed databases etc
Apple’s ”think different” is much more than a slogan, it’s creating something so unique that it’s literally resulting in a legal monopoly
And that’s kind of the exact opposite of what I described above, and no cloud provider will reach the same level of actual ”unique value”, but striving to at least not just offer ”compute” is mandatory
There is always the middle ground.