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Doing white label on IPs for mailing is a really bad idea. I got a whole /24 blacklisted with spamhaus in a couple hours last time I tried that. Aged forward confirmed reverse DNS is worth header inspectors knowing you didn’t roll your own outbound relays, that’s key to everything I do for inbox delivery.
The rest: https://mxroutedocs.com/branding/intro/ (if it isn’t stated, it’s a no)
For what reason would you want to hide your upstream that badly? I can understand wanting to keep your branding for everything customer facing but is it really a problem if they dig through their email headers/logs and find an MXroute IP in the chain? There's no shame in having a solid upstream for delivery.
As mentioned by jar, having dedicated and branded outgoing IPs defeats the benefit of using MXroute.
do they still use mailchannels to send emails?
Did they ever? Not in the almost 4 years I have been with them.
Mailchannels is however still a fallback provider to a fallback provider that MXroute uses.
If you go back 6 years, you can see that they did use MailChannels back then. For example:
https://lowendtalk.com/discussion/130487/mxroute-email-hosting-black-friday-starting-at-5-year/p1
I think that the first fallback provider is MailBaby, right?
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Fair point ... like I mentioned though I only go back 4 years or so. By the time I became a client initially @jar was running his own outbound relays. Yes, MailChannels was a backup then, but not the main outbound network.
Yes, indeed it is.
Too many complaints came from that. They’re in the stack but way down at the bottom. If our relays fail we go to mail.baby, who then falls back to MailChannels. We almost never fall back, I’m really proud of my relays and IP rep. But having @interservermike as the backup is quite a privilege, his work is just as passionate as my own.
i just setup email client like snappymail, setup domain that connect to mxroute, and client just need to login with their username and password with that email client.
they never know they email it's from mxroute
Agreed. Mike is great.
using mail.baby for some time now, top support and service, highly recommend.
For marketing emails for our company, would sendgrid.com be the recommended? or can MXroute accomodate?
According to the docs, that's going to be a hard no: https://mxroutedocs.com/presales/marketing/
Marketing emails tend to be a touchy subject with transactional email providers since it all too often translates into spammy behaviour. I would recommend seeking out a provider that explicitly states that it's intended for use for marketing emails.
Use Amazon SES. Sendgrid is dead, it’s only alive because people keep strangely paying them. Twilio has given up trying to clean it up, their shared IPs are beat to hell by spammers, the whole industry collectively recognizes their failure and they’ve stopped caring. They’re probably just waiting for it to die so they can reuse the IPs and sell the brand off.
Thanks for info.
Customer panel is full whitelabel, but email headers are brended to mxroute if i get it right.