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Smarthost.net is down?

Hi everyone, I can't access smarthost.net. Tried with VPN also but didn't work. It seems their DNS is down?

Comments

  • Same here, tried accessing it on my phone and no DNS record.

  • JabJabJabJab Member
    edited April 2023

    Yes, both of theirs NS answer with SERVFAIL.

    $dig ns smarthost.net @h.gtld-servers.net
    (...)
    ns1.smarthost.net.      172800  IN      A       199.43.206.3
    ns2.smarthost.net.      172800  IN      A       23.228.222.50
    (...)
    
    
    $ dig smarthost.net @23.228.222.50
    (...)
    ; <<>> DiG 9.18.1-1ubuntu1.3-Ubuntu <<>> smarthost.net @23.228.222.50
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 41820
    (...)
    
    $ dig smarthost.net @199.43.206.3
    (...)
    ; <<>> DiG 9.18.1-1ubuntu1.3-Ubuntu <<>> smarthost.net @199.43.206.3
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 13752
    (...)
    

    No idea if this the production thing, but you can try logging via
    https://ns1.smarthost.net/

    [I mean I logged in, but I don't have any services, so no idea if this thing works like it should]

    :D

  • msattmsatt Member, Host Rep
    edited April 2023

    My storage VM with them is fine.
    Problem as already mentioned is the nameservers
    Name Server: NS1.SMARTHOST.NET
    Name Server: NS2.SMARTHOST.NET
    that resolve smarthost.net

    And it is back.... (24 minutes since last post)
    smarthost.net. 21600 IN NS ns1.smarthost.net.
    smarthost.net. 21600 IN NS ns2.smarthost.net.

    Thanked by 1kuticon
  • SmartHostSmartHost Patron Provider, Veteran

    Weird DNS issue with some CPanel automated change to the NS entry.
    We're investigating but it only affected our own smarthost.net domain name, not network-related at any location, nor affecting any client servers.

    ~ SMARTHOST

    Thanked by 1kuticon
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