Smarthost.net is down?

kuticon

Hi everyone, I can't access smarthost.net. Tried with VPN also but didn't work. It seems their DNS is down?

MooCowGalaxy

Same here, tried accessing it on my phone and no DNS record.

JabJab

Yes, both of theirs NS answer with SERVFAIL.

$dig ns smarthost.net @h.gtld-servers.net
(...)
ns1.smarthost.net.      172800  IN      A       199.43.206.3
ns2.smarthost.net.      172800  IN      A       23.228.222.50
(...)


$ dig smarthost.net @23.228.222.50
(...)
; <<>> DiG 9.18.1-1ubuntu1.3-Ubuntu <<>> smarthost.net @23.228.222.50
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 41820
(...)

$ dig smarthost.net @199.43.206.3
(...)
; <<>> DiG 9.18.1-1ubuntu1.3-Ubuntu <<>> smarthost.net @199.43.206.3
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 13752
(...)

No idea if this the production thing, but you can try logging via
https://ns1.smarthost.net/

[I mean I logged in, but I don't have any services, so no idea if this thing works like it should]

kuticon

@SmartHost guys,

msatt

My storage VM with them is fine.
Problem as already mentioned is the nameservers
Name Server: NS1.SMARTHOST.NET
Name Server: NS2.SMARTHOST.NET
that resolve smarthost.net

And it is back.... (24 minutes since last post)
smarthost.net. 21600 IN NS ns1.smarthost.net.
smarthost.net. 21600 IN NS ns2.smarthost.net.

SmartHost

Weird DNS issue with some CPanel automated change to the NS entry.
We're investigating but it only affected our own smarthost.net domain name, not network-related at any location, nor affecting any client servers.

~ SMARTHOST