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Yes exactly
may I know the ticket number ? I'm sure all tickets were handled in a timely manner.
We sent this email some minutes back concerning singapore preorder.
there's 2 of us working permanently at webhorizon.
small, growing. I plan to hire two more support staff in the next quarter
Your server was stuck in customs, but in your post you said, just waiting for SSD.
"....The Hardware is ready already, we are just waiting for SSDs to deliver...."
We build our servers in the US & ship it to singapore.
this is our second shipment. first batch was sent in December 2022 deployed for LXC based Linux VPS Hosting
Is there more stock for LXC SG smaller plan (RAM 1GB / 2GB)? @Abd
JP NAT vps, currently offline don't know exactly how long is it been offline
actually there are a lot of outages at the moment, see: https://status.natvps.net/
Partial Outages
tyo2-jpn since 13h
you get what you pay for....
@Abd you used to answer tickets faster...
what compensation do you plan to give to your mislead customers?
Shortage of support team.
The speed of processing work orders is very slow...
Any update ? @Abd
+1
+1
All orders have been activated.
Note: VMs are limited to 1Gbps for next 2 days , will upgrade to 10G on Friday.
(unwittingly shipped wrong type of optics)
Basic System Information:
Uptime : 0 days, 0 hours, 1 minutes
Processor : AMD EPYC 7502P 32-Core Processor
CPU cores : 1 @ 2499.998 MHz
AES-NI : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM : 1.9 GiB
Swap : 0.0 KiB
Disk : 29.0 GiB
Distro : Ubuntu 20.04.5 LTS
Kernel : 5.4.0-137-generic
Is VM running on AMD EPYC 7502P not AMD EPYC™ 7443P ?
Confirm, testing now
YABS, IO & CPU are fast
I assume you had opted for early temporary provisioning mentioned in this communication
We are already migrating them to 7443P , should be done in an hour.
Of course. I can't waiting too long. Thanks for your response
@Abd, routing from singapore to london is via USA (
are you going to fix this ? or it's ok ?
We can fix it kindly send a traceroute in ticket
Is it possible to adjust package with this offer ? For example more cpu for less ram ?
No this isn't possible.
Please don't forget to setup mine
coupon used up already?
Do you have more coupon?
Want to order one but showing This coupon cannot be applied to your order.