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• Patrick Member

  October 2013 edited October 2013

  @Tsume said:
  Ouch.
  If you're doing business with digital goods. It's best to just give a refund, or compromise to what your customer is asking. Because a charge back with paypal isn't anything nice. Recently went through one myself not long ago.

  If you believe him then I don't know what to say, PayPal only reverse original amount. PayPal has NO buyer protection for intangible/digital goods.

  He lost the dispute via PayPal and so whatever he's saying I would not take his word. We haven't lost a penny.

  I also haven't heard of where Visa handle chargebacks, only credit/debit issuer.
• Tsume Member

  October 2013

  @INIZ said:
  I also haven't heard of where Visa handle chargebacks, only credit/debit issuer.

  Wasn't saying I believe him. Was simply stating how high Paypal's charge back fees are. I got stuck with over $200 in fees because a client's bank went ape shit and charged back around 6 months worth of payments.