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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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Comments
Just ask for a refund already man, I don't know what you're trying to achieve here or how you expect asking for update will somehow resolve your issue. Assume that we never offered it, get your money back. Why are you choosing to wait for it and then at the same time extremely upset about the wait, something you are fully deciding to do at this point?
Clearly this pre-order is delayed and we clearly have not been a reliable source for updates on them so why not just get a refund? There's no catch, you can get all your money back for the storage pre-order.
@risturiz I'm not a pdd and I don't know who he is, i think you are the virmach servant，Can you also ask me for a refund? Because you paid too much for virmach, don't know if he tipped you?
I wish VirMach would pay me!
with interests I hope?! Those 2 cents looks sweet.
And additional amount for emotional distress, as well as perceived value of the service at the rate it gets resold on HostLoc.
As a businessman, he knows that people like you are a waste of time and money.
You can whine as much as you like, but it won't change anything.
That's odd, because I experienced almost all of the same problems that others here did. I just waited until things improved and used the migrate features to my benefit when they worked.
I didn't even think to whine in the forums, I opened no tickets and didn't cancel anything, yet I couldn't be happier with the outcome. I now have 4 large, cheap services exactly where I want them.
Why you're acting like this isn't just part of your problems piling up? And like you invented "problematic group" explicitly just for those who are annoyed and frustrated after (paid) unsuccessful migration?
Just stop blaming clients for your fuckups man, seriously, just stop. It's not their fault that you took too much on your plate with those pre-sales and unresolved issues with service started to pile up.
I wasn't in hurry so did not requested migration, but if I would and deleted old instance in this process after I recieved this mail above I would be also pissed off.
What's odd?
You quoted me but your writing have absolute no sense apart from explaining me how cool you are because just like me you paid for service you don't really need anytime soon so it doesn't matter if this thing work for you now or the next year. But you, just the same as me, don't walk in other people's shoes.
@Virmach Thanks for completing the Transfer (FOC) and I hope that your helper, @FrankZ enjoys the addition to his family.
I've answered exactly 420 tickets in the last 18 hours, most of which have luckily been those who needed it most since we cleaned up the ticket queue with the auto reply and priority idea. That doesn't include any marked as resolved where the system auto replies that it's done, or any tickets closed out.
We went from 1360~ tickets in the queue, with around 600~ receiving auto replies, down to just 92 right now not including migration requests which have been placed on hold until we go through them bulk.
We're in a position now to stay ahead of these requests especially with individual migration requests disabled, so there's some good news.
The script is coded in a way where it doesn't actually terminate the old service first. In some rare cases, which I've seen less than a dozen of so far, it does something weird and maybe changes the vserverid to the new broken one while old one is still up.
I'm sure some cases exist where the old one gets terminated, but anyway, this has nothing to do with what we've been discussing so far.
You do realize no matter why we're at where we got, it helps no one when six tickets are created for a paid migration, right? And in that case the customer still has a service that's untouched, not just terminated/gone unless it was already like that in which case we resolve those ASAP if the proper offline/priority ticket is created?
Nowhere did I blame clients for any of the serious issues. I've only been specifically speaking about these paid migrations where people are upset and spamming requests combined with refund requests to continuously re-try after already being told that the automated system may not function and they'll have to wait.
Considering what inflation has done and is doing to people or organizations recently, adding $1 is near nothing. Just think it's buying stability.
How many push-ups to get onto the preferred tier?
Too difficult to do correctly at a substantial level right now but if we can get an AI to quickly verify pushup videos then maybe that would work.
Remember to LET us know when OK to do rDNS requests again, please.
Yeah unfortunately it just seems like moving forward, getting more money for the same thing may also automatically resolve a lot of our other problems. Not so much doing it for the money as for the latter reason.
I don't think people realize how little I like making money right now but I guess $8.88 with IPv4 on Ryzen in Tokyo of all places should've been an early warning sign.
It's been in my thoughts recently. I think it'll go well with right after getting the network problems sorted and IPv6 and perhaps can get pushed up to before some Ryzen migrations since it's semi-critical for some. But that's just hopeful me talking right after after defeating a lot of tickets today.
What the fuck are you talking about? My services were up and doing work almost the whole time. The most downtime I had was when my LAX node lost networking and then I just decided to migrate to Phoenix instead. "You're not using it" seems to be the go-to claim for people who are angry and clueless. Nope, I'm just organised and not an amateur like you.
Really, you're just writing dumb shit to try to justify your position. VirMach had lots of problems getting Ryzen up (which they forewarned) but they were severely exacerbated by people abusing anything they could, mostly to get some sort of petty revenge or just attention. You really want to defend these idiots?
The whole point of my example was if someone wasn't overcome with righteous rage (like you now seem to be) they could work around the problems. Yep, that pretty "cool".
Someone's needing a rest, methinks.
Did you catch my thanks from earlier?
I'll get some rest after after trying to ship out some nodes or something else productive today.
Zombie alert! Zombie Alert!
I've got a somewhat tangentially related issue with @stoned right now, and I'm hoping that posting here can help me resolve it:
I have a transfer ticket (#485844) that was closed during the earlier mass closing and not reopened yet as requested; @VirMach could you verify the ticket does in fact exist?
Can you not just use the search button in "My Support Tickets"? It shows up Closed and Active.
Rage? Where do you see rage in my writings? I am pretty much in the same position as you - it will work wherever it will work, and I am really not bothered with that, but I can't stand you self-righteous morons bashing other little guys just because of they hoped for great services in timely manner and got frustrations in return.
I don't give a shit what you do or don't do. Or how many boxes you have or don't have. That's up to you. Just don't be self-righteous moron judging others because of based on their own experience they don't feel about some things the same as you do.
I am not saying that opening so many tickets help to the case. It obviously doesn't. I am actually pretty calm client. Like said I don't have some big need to have this vps up and running righ now and similar as you, I didn't open one single ticket.
But I understand why some of those people do what they do with support ticket requests without need to mock them. I understand their big expectations before and frustrations after which resulted so many tickets. I know who dropped the ball here. That's the sole reason I responded.
Unfortunately, @stoned has opened a PayPal dispute against me, so I want some proof that I did do what was agreed to respond to the dispute with.
Exists. I only recall one ticket left open right now from the person receiving the VPS and I vaguely remember a different ticket ID being provided that didn't bring up anything in our database/froze up. Could've been a temporary issue.
Did you still want this processed or remain closed?
I'll see how the dispute goes; thanks for the quick response!
It's your fault to allow non-migration special to migrate to any location at a low low price in the first place.
Sooner or later you'll realize most sub 10, heck even sub 5 buck BF offers (that have similar specs to $21/$15 Ryzen preorders) have been migrated to Japan and you lose money every time unsustainable BF offers get renewed at previous price.
Tokyo's residential electricity price is like 10-20% higher than last year, due to 燃料費調整額 (fuel cost adjustment part) 's huge increase, like doubled or tripled which is directly affected by Russia's invasion. Not sure about industrial electricity's price-up but its only gonna be more than residential.
What's more INTERESTING is that the price will only go up more in the next few months cuz this fuel cost part is reflected around 3-6 months later.
Nearly all commodities' price go up in Japan partially due to China's covid lockdown and logistics problem along with Russian invasion.
Good luck on keeping that low low OpenVZ price on Ryzen KVM nodes.
edit:
heck. just did a quick search and the increase is even more than I feel.
On average 8871 yen this month compared to 6973 yen last May.
By the way one last note before I switch over to more intensely fixing nodes, setting up nodes, and sending out nodes (while still answering tickets) -- I want to share some numbers to put everything into perspective when it comes to the few people complaining here about how terribly the Ryzen migration tool, ticket handling, and other Ryzen related tasks have went.
Some people may think as a result of these posts that we're literally ignoring the majority of tickets, that no one is getting migrated, we're somehow holding people's money hostage, or no one is being activated. Yes, it was all far from perfect but given these figures we've definitely tried.
13,210 tickets handled in the last 30 days
247 tickets currently pending resolution (157 of which are paid migration requests)
2,454 non-special Ryzen services sold/activated in the last 30 days
2,852 Ryzen specials sold/activated, duration of this sale (~90 days)
2,233 successfully migrated to Ryzen with button & mass migration last 30 days
$18,840.74 in requested refunds & credits to customers in the last 30 days
4% broken VMs generated (<0.3% still broken VM)
3% of Ryzen* services facing an immediate unresolved outage
480 storage services pending activation
107 various services pending activation, with the majority new from 1-2 days ago
Some of these numbers may be off a little bit, these were quick searches and not triple checked, but they're pretty close to being representative of the true numbers.
And some footnotes:
This was already expected. Japan was always meant to be a loss leader money-wise. We just didn't expect it to also be a support time sink and problematic on the NIC, which is what we're correcting now moving forward with the (at least temporary) price increase.
(edit) And if you're interested, for us to break even the $8.88 special would have to be $18+
Anyway, break over for me, back to work. I'll try to check back later tonight for any questions.
Those who eagerly move their unsustainable deals to Japan is likely to be the biggest abusers and MJJs. It should be expected.
If the price is high enough, it'll drive off abusers who only need cheap VPS to spam or used to do DDoS attacks and stuffs which they can discard once they got spotted. The loss is so small that they can buy new ones once old ones are suspended.
and if there're too many MJJs on one node, that node is guaranteed to be unstable when a bunch of MJJs abuse networks for proxies, BBR plus and kcp and whatever mentioned above.
Then cut the bandwidth in half or a quarter, raise the renewal price accordingly, whatever makes you break even at least. The price would still be competitive that people are still going to buy it all the same. There's no competition within similar price range. Even MJJs would still buy it as shown here again and again, whining all the time yet when offered the chance to refund they don't cuz they see the value in it.
If anyone can choose any location at the same price and specs, I bet 95% will end up in Tokyo and that's where you lose money as we can see here most buyers are complaining MJJs.
Empty space on other locations makes you less money yet you spent the same. Crammed Tokyo gets you bad network and therefore more complaining tickets, and you lose money for it.
How is it a viable business model?
Hope you don't end up lose too much money that are force to end this business.
8gb plan
still waiting