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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • VirMachVirMach Member, Patron Provider

    @DP said:
    Sorry, haven't been following the thread and comments but any idea where things are with the NL deployment?

    We got screwed over by Psychz and saved by xTom. Servers are at Psychz who either (a) didn't assign us a cabinet or (b) terminated our cabinet mid-term after 14 months of paying for it. I'm providing both what they claim and what's likely, either way, terrible. xTom, we're waiting on confirmation. Then we'll ask Psychz to ship it over to xTom.

  • will psychz refound?

  • VirMachVirMach Member, Patron Provider

    @cgs3238 said:

    @VirMach said:

    @plumberg said:

    @VirMach

    I/O abuser suspended. I

    Just curious do you plan to setup monitoring on these nodes for abusers and what is the course of action?

    The scripts have to be tuned. We want to allow people to burst so we set them really high and we'll tune it down to lower levels as we figure out what ends up being more acceptable for these NVMe drives versus SATA.

    So this guy was causing the node to overload but it was technically allowed by the anti-abuse script since he would cool off every hour and then burst. So that means we need to add in some other constraints.

    AI Mining is running on his machine?

    We were goin to use machine learning at some point but never got to it and we had that idea like 3 years ago.

  • DPDP Administrator, The Domain Guy

    @VirMach said:

    @DP said:
    Sorry, haven't been following the thread and comments but any idea where things are with the NL deployment?

    We got screwed over by Psychz and saved by xTom. Servers are at Psychz who either (a) didn't assign us a cabinet or (b) terminated our cabinet mid-term after 14 months of paying for it. I'm providing both what they claim and what's likely, either way, terrible. xTom, we're waiting on confirmation. Then we'll ask Psychz to ship it over to xTom.

    Ah xTom 💯

    Cheers buddy.

  • VirMachVirMach Member, Patron Provider

    @cybertech said:
    will psychz refound?

    They said they wouldn't refund attached to some lousy made up on the spot excuse.

  • @VirMach said:

    @cybertech said:
    will psychz refound?

    They said they wouldn't refund attached to some lousy made up on the spot excuse.

    should have asked to see the non existent cabinet on the spot

  • VirMachVirMach Member, Patron Provider

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

  • @东京 said: 东京预售全流程:开

    My VPS has just disappeared. There's nothing left. Please tell me why

  • @VirMach said:

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

    My VPS has just disappeared. There's nothing left. Please tell me why

  • VirMachVirMach Member, Patron Provider
    edited April 2022

    @VirMach said:

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

    Holy crap this actually definitely happened (still speculation) because they originally said we had a cabinet, then our stuff arrived, they got confused, some hands guy said they can't locate a cabinet and then Jimmy showed up after the fact and said that it was cancelled because of insert weird bs reason.

  • I think this might be one of the worst expereinces I've ever seen someone have with Psychz, thank you for being vocal about it. Hope this persuades more people to avoid their low quality services.

  • VirMachVirMach Member, Patron Provider

    @dwcloud said:

    @VirMach said:

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

    My VPS has just disappeared. There's nothing left. Please tell me why

    Some info?

  • DPDP Administrator, The Domain Guy

    @VirMach said:

    @VirMach said:

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

    Holy crap this actually definitely happened (still speculation) because they originally said we had a cabinet, then our stuff arrived, they got confused, some hands guy said they can't locate a cabinet and then Jimmy showed up after the fact and said that it was cancelled because of insert weird bs reason.

    Just stick with xTom.

    If I could help with Psychz matters I would but I'd have to go through a few people to get to someone "big" at Psychz, so I don't think it'll be an easy and smooth path to follow :smiley:

    Thanked by 1Xrmaddness
  • VirMachVirMach Member, Patron Provider

    @DP said:

    @VirMach said:

    @VirMach said:

    @cybertech said: should have asked to see the non existent cabinet on the spot

    That actually makes sense. That's definitely their cover-up. Of course it's still speculation but they were acting very strange.

    It would make sense that they forgot to ever provision it, and once we sent in servers they panicked, knew they'd have to refund 14 months, and instead pretended like it was available up until that point and they randomly instead decided to cancel it even though we paid through May 9th. That's actually brilliant.

    Holy crap this actually definitely happened (still speculation) because they originally said we had a cabinet, then our stuff arrived, they got confused, some hands guy said they can't locate a cabinet and then Jimmy showed up after the fact and said that it was cancelled because of insert weird bs reason.

    Just stick with xTom.

    If I could help with Psychz matters I would but I'd have to go through a few people to get to someone "big" at Psychz, so I don't think it'll be an easy and smooth path to follow :smiley:

    Yeah, xTom has been amazing, at least relative to everyone else. Worth the price IMO.

    Thanked by 1Xrmaddness
  • VirMachVirMach Member, Patron Provider

    @DP said: If I could help with Psychz matters I would but I'd have to go through a few people to get to someone "big" at Psychz, so I don't think it'll be an easy and smooth path to follow

    I think the problem is that one of the "big" guys there is super busy and the other seems to just come in and destroy everything. If I could explain the dynamic it's like one of them actually runs everything, maybe he's a VP or something, and the other one just sounds like he inherited his dad's business that he wants to run into the ground.

    Thanked by 3DP FrankZ Xrmaddness
  • @ VirMach said:
    Free extension orders
    The following have been selected randomly, but keep in mind that after posting these, I'll go through them and if they have tickets as I mentioned on their account, they're disqualified. These are going based off service IDs, not invoice IDs.

    Next, someone will open a work order to ask why they are not selected even didn't open a ticket.

    Thanked by 1FrankZ
  • @VirMach said:
    sounds like he inherited his dad's business that he wants to run into the ground.

    what a waste

  • meanevomeanevo Member
    edited April 2022

    @VirMach said:
    Free extension orders

    Really surprised to see my server is on the list, cheers!

  • xTomxTom Member, Patron Provider

    @foitin said:

    @RecD said:

    TBH, I am pretty confused about the relationship between v.ps, xTom and RivenCloud.

    For example, it seems VirMach Japan using the same DC as RivenCloud, (lg: https://lg-ty1.sa.net/ and https://lg-ty2.sa.net/ ) rather than V.PS Osaka Japan (lg: https://kix.lg.v.ps/ ).

    Besides, they are using the different upstream blend, check looking glass below:

    AMS:
    https://lg-am1.sa.net/
    https://ams.lg.v.ps/

    Germany:
    (Frankfurt) https://lg-de1.sa.net/
    (Düsseldorf) https://dus.lg.v.ps/

    Japan:
    (Tokyo) https://lg-ty1.sa.net/ and https://lg-ty2.sa.net/
    (Osaka) https://kix.lg.v.ps/

    v.ps is a subsidiary of xTom. not sure about another one.
    https://lowendtalk.com/discussion/171946/v-ps-xtom-️new-launch-kvm-vps-2-cores-1gb-ram-bgp-session-locix-ports-available-️/

    xTom also owns quite a lot ASN's.
    maybe @xTom can give us little more details

    V.PS is our brand, and Riven Cloud is our customer. They colo their hardware in our data center. The network has different upstreams.

  • JabJabJabJab Member
    edited April 2022

    @VirMach said: That's actually brilliant.

    Is it? I would rather go that way:
    You didn't send stuff for months, 7 days ago we had a premium/big/long term client asking for new cabinet, we gave him yours hoping we will re-deploy it before you send servers. Didn't work out, we f&cked up. As a sorry we will setup new cabinet within 5 days, give you 2 months free and 2 hours of remote hands. We are sorry again.

    Would you be MAD enough to go find other DC after a message like that?

    Thanked by 1FrankZ
  • @VirMach said:

    @DP said:
    Sorry, haven't been following the thread and comments but any idea where things are with the NL deployment?

    We got screwed over by Psychz and saved by xTom. Servers are at Psychz who either (a) didn't assign us a cabinet or (b) terminated our cabinet mid-term after 14 months of paying for it. I'm providing both what they claim and what's likely, either way, terrible. xTom, we're waiting on confirmation. Then we'll ask Psychz to ship it over to xTom.

    Does this mean that Amsterdam doesn't have to move to Frankfurt anymore? How long does it take to run normally

  • @meanevo said:

    @ VirMach said:
    Free extension orders

    Really surprised to see my server is on the list, cheers!

    🥳🎉🎉🎉

    Thanked by 2meanevo FrankZ
  • @JabJab said:
    Is it? I would rather go that way:
    You didn't send stuff for months, 7 days ago we had a premium/big/long term client asking for new cabinet, we gave him yours hoping we will re-deploy it before you send servers. Didn't work out, we f&cked up. As a sorry we will setup new cabinet within 5 days, give you 2 months free and 2 hours of remote hands. We are sorry again.

    Would you be MAD enough to go find other DC after a message like that?

    I'd love to give the benefit of the doubt here but it's Psychz. If it were almost anyone else, sure, as long as they provided free service as a consolation. Pretty sure Psychz just did it through sheer incompetence though. Their company feels like a bunch of chickens running around with their heads cut off.

  • I can't even find my service id

  • @passwa said:
    I can't even find my service id

    Pretty sure it's in the URL on the server details page

    Thanked by 1FrankZ
  • @MallocVoidstar said:

    @passwa said:
    I can't even find my service id

    Pretty sure it's in the URL on the server details page

    product details ?

  • On the billing panel, under "Your Active Products/Services", the links to view your servers have an id parameter that seems to match up to the service IDs VirMach is referring to.

  • @isunbejo said:

    @MallocVoidstar said:

    @passwa said:
    I can't even find my service id

    Pretty sure it's in the URL on the server details page

    product details ?

    https://billing.virmach.com/clientarea.php?action=productdetails&id={service IDs}

    Thanked by 2FrankZ isunbejo
  • I hope to wait a few months, I want to hear more about virmach posting here, B)

  • Well, I didn't win free years of service, but my 2.5gb tokyo got activated, I'll call that a win.

    Thanked by 2FrankZ ZA_capetown
This discussion has been closed.