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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • @cgs3238 said:
    loading…10%…50%…77%…97%…99%…99.1%…99.9%…Error found, please try again

    That sounds like the Ubuntu 22.04 LTS update I am doing lmao

  • JabJabJabJab Member
    edited April 2022

    So, copy-paste from LES, seems like VirMach forgot to hit "Send" here again :)

    We just closed a ton of tickets related to accounts that are either [1] marked as problematic, [2] special offer related, [3] multi-account. We realize this may have some false positives so if you had an important ticket, please re-create it in the priority department. Otherwise please consider waiting some time to re-create it as basically 9 out of 10 tickets in this specific queue was just spam so we couldn't sift through them to get to the ones that really need help. It was causing a stand-still in our ability to continue processing the queue (things like asking for updates on pending order, people not rebooting or re-installing their VPS after interrupting the process, asking to be able to buy expired deals, the web VNC not working when any other VNC works, relating to network status and maintenance emails we already sent, migrate for free, etc.)

  • @VirMach said:

    @TimboJones said:

    @foitin said:

    @TimboJones said:
    Can Virmach hire a damn Chinese speaker in Support to deal with the MJJ's?

    @VirMach said

    we have someone hired currently of Chinese origin

    it’s obvious that he’s not doing a good job.

    "He looked Chinese when we hired him, but he was raised in the US and doesn't speak Mandarin. I guess I should have asked".

    He definitely understands the language and we didn't hire him because of that, just a coincidence.

    Then intentionally hire someone who speaks the language.

  • @iPwnJ00 said:

    @tototo said:
    (edit) Note that "ASAP" does not mean "immediately."

    Yeah, fully agree with you.

    Servers are ready and being shipped to Tokyo, currently scheduled for pickup 3/14/2022.

    It's 04/20/2022? That's more than a month.

    Timing: "Available" will usually be instant but it's possible it may have recently sold out. "Provisioning" may be about 1 to 2 days. "Handling/shipped" may be 2 days to 2 weeks, and "Prep" will be 2 to 4 weeks.

    Obviously I didn't expect it to even take 4 weeks, but I guess I am wrong.

    still pending

  • @zhuyijun said:

    still pending

    Congratulations on your patience. You truly are an inspiration to the community.

    Thanked by 2zhuyijun bulbasaur
  • @riofredinand said:
    Hey boss! I have heard alot of XCH and FIL mining farms are closing around my place. Hard disks count in PB has rushed to the market. Let me know if you need a grab.

    @VirMach will definitely let you know when they involucrated your account after catching you DDoS attacking their website and disrupting their services.

  • good offer, are they also available monthly?

  • Tokyo 034
    Main IP pings: false
    Node Online: false
    Service online: online
    Service Status:Active

  • View Ticket #260875

    Bill #1414076 For the remaining 17% what I can also offer is activations on San Jose instead, use ticket title "Switch Tokyo to San Jose" and if you do this you can reply back to the same ticket after a month and have a delayed free migration to Tokyo plus 1 month additional term as an apology. Just if you do this make sure you close all your other tickets. You should make this in the priority department.

    @VirMach I have applied according to your request, please deal with it, thank you

  • It is my daily job to see if my 1536 can be used every day

  • @foitin said:

    @riofredinand said:
    Hey boss! I have heard alot of XCH and FIL mining farms are closing around my place. Hard disks count in PB has rushed to the market. Let me know if you need a grab.

    @VirMach will definitely let you know when they involucrated your account after catching you DDoS attacking their website and disrupting their services.

    Very funny🤣

  • @klarns said:
    It is my daily job to see if my 1536 can be used every day

    me too

  • @TimboJones said: Then intentionally hire someone who speaks the language.

    It's not their obligation lol and as a customer it's not a right

  • VirMachVirMach Member, Patron Provider

    Ryzen migrate button should work now for anyone already on Tokyo if they want to move to one of the new nodes on Tokyo, we'll leave that open until they balance out a little bit.

  • nick_nick_ Member

    It keeps saying "We failed to submit the request. Please try again tomorrow." even though I clicked the button as soon as you posted it.

  • VirMachVirMach Member, Patron Provider

    @nick_ said: It keeps saying "We failed to submit the request. Please try again tomorrow." even though I clicked the button as soon as you posted it.

    Invoice ID?

  • nick_nick_ Member

    Invoice 1396713 and 1400514

  • J0rmoJ0rmo Member
    edited April 2022

    @VirMach said:
    Ryzen migrate button should work now for anyone already on Tokyo if they want to move to one of the new nodes on Tokyo, we'll leave that open until they balance out a little bit.

    I migrate my VPS of Pro+ LITE several days ago, Just a IP in Tokyo added.

    No Ryzen migrate button found today,

    Please migrate it to tokyo without data, thanks!

    Invoice #1294018

  • VirMachVirMach Member, Patron Provider

    @nick_ said:
    Invoice 1396713 and 1400514

    Try now.

    Thanked by 1nick_
  • @VirMach
    View Ticket #497469
    My support ticket keeps getting closed, please help me, thanks

  • nick_nick_ Member

    Submitted succesfully. Thank you.

  • xmd5xmd5 Member

    It's been 40 days

  • poctopuspoctopus Member
    edited April 2022

    @xmd5 said: It's been 40 days

    It's been 40 days too.
    Invoice # 1399474

  • FrankZFrankZ Barred
    edited April 2022

    @VirMach
    I migrated my Tokyo 1.5GB to Tokyo without data it now shows
    "Virtual server not found"
    Invoice #1397692

  • VirMachVirMach Member, Patron Provider

    @passwa said:
    @VirMach
    View Ticket #497469
    My support ticket keeps getting closed, please help me, thanks

    This isn't getting unsuspended unless you want to pay for the bandwidth overage, which I assume you don't. Your password was insanely insecure and it caused it to be hacked, and the hacker used peak network port speed for hours (due to bandwidth monitoring being incorrect ....

    And as I was writing that it looks like you used the bug in the re-creation script to re-create your suspended service, so we're taking away the script from everyone for now until we patch it and on that note I'm not waiving the bandwidth overage fee.

  • @VirMach said:
    Ryzen migrate button should work now for anyone already on Tokyo if they want to move to one of the new nodes on Tokyo, we'll leave that open until they balance out a little bit.

    node036:You're not eligible for a migration.

  • VirMachVirMach Member, Patron Provider

    @FrankZ said:
    @VirMach
    I migrated my Tokyo 1.5GB to Tokyo without data it now shows
    "Virtual server not found"
    Invoice #1397692

    Looking into this.

    Thanked by 1FrankZ
  • fanfan Veteran

    @VirMach said: Ryzen migrate button should work now for anyone already on Tokyo if they want to move to one of the new nodes on Tokyo, we'll leave that open until they balance out a little bit.

    Will previous migration submissions with reversed IP's happen any time soon?

  • VirMachVirMach Member, Patron Provider

    @FrankZ said:
    @VirMach
    I migrated my Tokyo 1.5GB to Tokyo without data it now shows
    "Virtual server not found"
    Invoice #1397692

    This did recreate, it just didn't link the new one to your service. Going to manually fix this after some more debugging.

    Thanked by 1FrankZ
  • VirMachVirMach Member, Patron Provider

    @FrankZ said:
    @VirMach
    I migrated my Tokyo 1.5GB to Tokyo without data it now shows
    "Virtual server not found"
    Invoice #1397692

    Did this by any chance not exist in the past? As in was it broken in any way previously?

This discussion has been closed.