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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

15152545657339

Comments

  • @VirMach said:

    @sangatsetia said:
    Go... Go.... @VirMach
    I respectfully request, I beg you very much,
    please follow up on my ticket #309737
    please please....
    I'm waiting

    I don't understand why you'd think that posting a ticket for your rDNS request here would result in it being prioritized.

    How long does it take to solve the machine problem, those irrelevant officers do not need to explain deliberately

  • I've posted here three times. Please help me change the location to Tokyo. I placed an order after reading your post. Can't I change it now? Why do you always ignore my posts? :'( :'( :'( @VirMach
    invoice#1406038
    The order number is: 9321225208

  • @VirMach said:

    @DoucheBagz said:
    Sorry to post here about this @VirMach , but is there any chance for you to look into my ticket please? #994620 - it has been almost 6 days since I have had a reply. It says updating my ticket could result in a delay so I am posting here. The VPS hasn't worked since it was delivered. Thank you for the assistance!

    You have an ISO mounted which doesn't work.

    Thanks for the reply. Can you please advise which ISOs work? So far I have tried Almalinux 8.4-8.5, Ubuntu 20.04-21.04 as well as CentOS8 ISO. None of those 5 have worked. Cheers

  • I also don't understand why every ticket reply from @virmach is only done by a machine and there is no meaningful completion, whereas here it is answered by you. Even though it's easy to do, However, no significant progress has been made in solving the problem.

    @VirMach said:

    I don't understand why you'd think that posting a ticket for your rDNS request here would result in it being prioritized.

  • VirMachVirMach Member, Patron Provider

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:
    Sorry to post here about this @VirMach , but is there any chance for you to look into my ticket please? #994620 - it has been almost 6 days since I have had a reply. It says updating my ticket could result in a delay so I am posting here. The VPS hasn't worked since it was delivered. Thank you for the assistance!

    You have an ISO mounted which doesn't work.

    Thanks for the reply. Can you please advise which ISOs work? So far I have tried Almalinux 8.4-8.5, Ubuntu 20.04-21.04 as well as CentOS8 ISO. None of those 5 have worked. Cheers

    Don't use ISO.

  • VirMachVirMach Member, Patron Provider

    @yiqingdi said:
    I've posted here three times. Please help me change the location to Tokyo. I placed an order after reading your post. Can't I change it now? Why do you always ignore my posts? :'( :'( :'( @VirMach
    invoice#1406038
    The order number is: 9321225208

    Quote first time you requested it, has to be before sale ended.

  • VirMachVirMach Member, Patron Provider

    TYOC039 is ready and seems stable. CPU + I/O stress test maxing out the CPU only bring up the CPU temperature to around 72C with it idling at 35C. NVMe is hanging around 30-50C while being used which is far below the max temperature. No errors or warnings at all in system logs. This is good so far, if we run into issues then we know that it's definitely related to virtualization but I have high hopes and it seems like TYOC040 just may need a motherboard replacement.

    I'm going to sync templates now and try to break it a few more times, and if all goes then I'll start re-deploying everyone here.

  • @VirMach said:

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:
    Sorry to post here about this @VirMach , but is there any chance for you to look into my ticket please? #994620 - it has been almost 6 days since I have had a reply. It says updating my ticket could result in a delay so I am posting here. The VPS hasn't worked since it was delivered. Thank you for the assistance!

    You have an ISO mounted which doesn't work.

    Thanks for the reply. Can you please advise which ISOs work? So far I have tried Almalinux 8.4-8.5, Ubuntu 20.04-21.04 as well as CentOS8 ISO. None of those 5 have worked. Cheers

    Don't use ISO.

    Thanks again for the reply, How do I get an OS installed if I am unable to use ISO? There are no templates available under the reinstall option. Cheers

    Thanked by 1karjaj
  • @VirMach said:

    @yiqingdi said:
    I've posted here three times. Please help me change the location to Tokyo. I placed an order after reading your post. Can't I change it now? Why do you always ignore my posts? :'( :'( :'( @VirMach
    invoice#1406038
    The order number is: 9321225208

    Quote first time you requested it, has to be before sale ended.

    Yes, I just placed the order on the 24th, and then I quoted you. At that time, the sales was not over yet

  • @VirMach said:
    TYOC039 is ready and seems stable. CPU + I/O stress test maxing out the CPU only bring up the CPU temperature to around 72C with it idling at 35C. NVMe is hanging around 30-50C while being used which is far below the max temperature. No errors or warnings at all in system logs. This is good so far, if we run into issues then we know that it's definitely related to virtualization but I have high hopes and it seems like TYOC040 just may need a motherboard replacement.

    I'm going to sync templates now and try to break it a few more times, and if all goes then I'll start re-deploying everyone here.

    Yeah like I said. Tokyo is hot motherboard BBQ.

  • @VirMach said: I heard the drift there is fast and furious, good airflow.

    My eyes...

  • Tom2019Tom2019 Member
    edited March 2022

    @Tom2019 said:
    @VirMach Can you please move my order to Tokyo?
    Thank you very much.
    My Order Number is: 1783999301

    @VirMach My first request for a quote was March 24th. I know you are busy, boss, and I can understand that. Please take a look, and if you see it, please give me a reply. I'm afraid you will miss my request.
    Please help me relocate from LA to Tokyo, any help would be greatly appreciated.
    Order Number 1783999301
    Invoice 1405804

  • @yiqingdi said:

    @VirMach said:
    I'm closing off Tokyo pre-orders. Too many people purchasing it and not reading the offer details or just impatient/changing their mind and requesting a refund. Too many questions about it in tickets. It's probably half the ticket requests we received in the last 24 hours. I may put it back in stock after we're more prepared to deal with all the inquiries or it at least gets picked up, but it'll be at the updated prices since most people have had a chance to buy it at the early bird rate.

    Of course, a lot of these tickets are valid, it's just skewed toward one location so we're just getting rid of that location for now. I recommend all these people consider ordering Seattle instead since that's immediately available if they want immediate service.

    And of course I understand that's not everyone, so if you want a Tokyo pre-order, step one, read this comment. Step two, order it in any other non-instant provisioned location and comment your order ID here, tag me and ask me to manually change it to Tokyo for you. I'll only change it if it's not already provisioned in the other location, so make sure to follow that step correctly. I'll also keep the location open for another hour so last call. For the requested larger 8GB package we've been talking about, I'll allow Tokyo as well. And of course I'll still provide updates for Tokyo, and you can still cancel and request a refund if you change your mind.

    I've read your post and placed an order for the SPECIAL 768 in Amsterdam. Could you please change the location to Tokyo? Thanks! @VirMach
    The order number is: 9321225208

    This is the first time I quote you, before sale ended @VirMach

  • VirMachVirMach Member, Patron Provider
    edited March 2022

    Alright guys, looks like this is more complicated than I thought.

    The more I look into it, the more this looks like a kernel bug, dating back to quite some time, and supposedly "fixed" with a lot of patches, but re-appears. Our firmware on the NVMe is up to date (not that they release anything for Linux) and everything looks normal. I'm going to be testing every variation in the office again to see what works.

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:
    Sorry to post here about this @VirMach , but is there any chance for you to look into my ticket please? #994620 - it has been almost 6 days since I have had a reply. It says updating my ticket could result in a delay so I am posting here. The VPS hasn't worked since it was delivered. Thank you for the assistance!

    You have an ISO mounted which doesn't work.

    Thanks for the reply. Can you please advise which ISOs work? So far I have tried Almalinux 8.4-8.5, Ubuntu 20.04-21.04 as well as CentOS8 ISO. None of those 5 have worked. Cheers

    Don't use ISO.

    Thanks again for the reply, How do I get an OS installed if I am unable to use ISO? There are no templates available under the reinstall option. Cheers

    On both SolusVM and WHMCS?

    Thanked by 1kekeguai
  • VirMachVirMach Member, Patron Provider

    @yiqingdi said:

    @yiqingdi said:

    @VirMach said:
    I'm closing off Tokyo pre-orders. Too many people purchasing it and not reading the offer details or just impatient/changing their mind and requesting a refund. Too many questions about it in tickets. It's probably half the ticket requests we received in the last 24 hours. I may put it back in stock after we're more prepared to deal with all the inquiries or it at least gets picked up, but it'll be at the updated prices since most people have had a chance to buy it at the early bird rate.

    Of course, a lot of these tickets are valid, it's just skewed toward one location so we're just getting rid of that location for now. I recommend all these people consider ordering Seattle instead since that's immediately available if they want immediate service.

    And of course I understand that's not everyone, so if you want a Tokyo pre-order, step one, read this comment. Step two, order it in any other non-instant provisioned location and comment your order ID here, tag me and ask me to manually change it to Tokyo for you. I'll only change it if it's not already provisioned in the other location, so make sure to follow that step correctly. I'll also keep the location open for another hour so last call. For the requested larger 8GB package we've been talking about, I'll allow Tokyo as well. And of course I'll still provide updates for Tokyo, and you can still cancel and request a refund if you change your mind.

    I've read your post and placed an order for the SPECIAL 768 in Amsterdam. Could you please change the location to Tokyo? Thanks! @VirMach
    The order number is: 9321225208

    This is the first time I quote you, before sale ended @VirMach

    Done.

  • @Tom2019 said:

    @Tom2019 said:
    @VirMach Can you please move my order to Tokyo?
    Thank you very much.
    My Order Number is: 1783999301

    @VirMach My first request for a quote was March 24th. I know you are busy, boss, and I can understand that. Please take a look, and if you see it, please give me a reply. I'm afraid you will miss my request.
    Please help me relocate from LA to Tokyo, any help would be greatly appreciated.
    Order Number 1783999301
    Invoice 1405804

    @VirMach Boss, please also look at my request. Thank you very much.

  • kekeguaikekeguai Member
    edited March 2022

    @VirMach said:
    Alright guys, looks like this is more complicated than I thought.

    The more I look into it, the more this looks like a kernel bug, dating back to quite some time, and supposedly "fixed" with a lot of patches, but re-appears. Our firmware on the NVMe is up to date (not that they release anything for Linux) and everything looks normal. I'm going to be testing every variation in the office again to see what works.

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:

    @VirMach said:

    @DoucheBagz said:
    Sorry to post here about this @VirMach , but is there any chance for you to look into my ticket please? #994620 - it has been almost 6 days since I have had a reply. It says updating my ticket could result in a delay so I am posting here. The VPS hasn't worked since it was delivered. Thank you for the assistance!

    You have an ISO mounted which doesn't work.

    Thanks for the reply. Can you please advise which ISOs work? So far I have tried Almalinux 8.4-8.5, Ubuntu 20.04-21.04 as well as CentOS8 ISO. None of those 5 have worked. Cheers

    Don't use ISO.

    Thanks again for the reply, How do I get an OS installed if I am unable to use ISO? There are no templates available under the reinstall option. Cheers

    On both SolusVM and WHMCS?

    Your storytelling is good, but you can't keep on being self-absorbed.
    Is it possible to give customers some compensation for promises that were not kept?

  • @kekeguai said:

    Your storytelling is good, but you can't keep on being self-absorbed.
    Is it possible to give customers some compensation for promises that were not kept?

    What is the promise?

    Thanked by 1skorous
  • noisycodenoisycode Member
    edited March 2022

    @kekeguai said:
    Your storytelling is good, but you can't keep on being self-absorbed.
    Is it possible to give customers some compensation for promises that were not kept?

    What about requesting a refund for yourself? Most guys here, chasing the sales, don't care much about the delivery date.

    Personally, it is VirMach-y himself that most worries about the delivery time, as the billing from DC is on and counting.

  • VirMachVirMach Member, Patron Provider

    @kekeguai said: Is it possible to give customers some compensation for promises that were not kept?

    If you want a full refund and cancellation, just create a ticket.

  • VirMachVirMach Member, Patron Provider

    @noisycode said: Personally, it is VirMach-y himself that most worries about the delivery time, as the billing from DC is on and counting.

    Yep, and honestly I'm probably the most excited about all this because I've spent most the hours of my recent life on the project over the last year. So when it finally reaches this stage and something unexpected happens that's outside of my immediate control, right at the finish line, it's definitely upsetting.

    I'm hoping I can find a solution quickly though, that can be pushed out without major physical changes to the existing servers.

    I'll try to send out the Gen3 servers so they arrive this week as well, in case Gen4 continues to provide challenges.

    Thanked by 1ZA_capetown
  • Tom2019Tom2019 Member
    edited March 2022

    @Tom2019 said:

    @Tom2019 said:
    @VirMach Can you please move my order to Tokyo?
    Thank you very much.
    My Order Number is: 1783999301

    @VirMach My first request for a quote was March 24th. I know you are busy, boss, and I can understand that. Please take a look, and if you see it, please give me a reply. I'm afraid you will miss my request.
    Please help me relocate from LA to Tokyo, any help would be greatly appreciated.
    Order Number 1783999301
    Invoice 1405804

    Boss, I have mentioned this many times, I don't know if you are annoying. Allow me to mention again, please help me move the order to Tokyo. Please give me an answer, thank you. @VirMach

    Order Number 1783999301
    Invoice 1405804

  • xmcmxmcm Member

    @VirMach Boss, what did you say about opening a testing machine for me? I want to post an article

  • VirMachVirMach Member, Patron Provider

    @Tom2019 said:

    @Tom2019 said:

    @Tom2019 said:
    @VirMach Can you please move my order to Tokyo?
    Thank you very much.
    My Order Number is: 1783999301

    @VirMach My first request for a quote was March 24th. I know you are busy, boss, and I can understand that. Please take a look, and if you see it, please give me a reply. I'm afraid you will miss my request.
    Please help me relocate from LA to Tokyo, any help would be greatly appreciated.
    Order Number 1783999301
    Invoice 1405804

    Boss, I have mentioned this many times, I don't know if you are annoying. Allow me to mention again, please help me move the order to Tokyo. Please give me an answer, thank you. @VirMach

    Order Number 1783999301
    Invoice 1405804

    Yes, I saw all of them, it's on my list, it just got done.

    Thanked by 1Tom2019
  • @xmcm said:
    @VirMach Boss, what did you say about opening a testing machine for me? I want to post an article

    No

  • @VirMach Boss, when will this server be turned on again, I want to continue to buy

  • miaumiau Member

    Can anyone please provide me with a Tokyo IP to pingtest?
    I remember there was one provided here but it gets buried, and I can't find it anymore.

  • @VirMach if there's any Tokyo order get refunded, you can transfer it to me.
    please pm me with the order link as i'm willing to get another pre-order offer in Tokyo..
    (already have one)

    thanks,
    your patient customer o:)

  • Tom2019Tom2019 Member
    edited March 2022

    @VirMach said:

    @Tom2019 said:

    @Tom2019 said:

    @Tom2019 said:
    @VirMach Can you please move my order to Tokyo?
    Thank you very much.
    My Order Number is: 1783999301

    @VirMach My first request for a quote was March 24th. I know you are busy, boss, and I can understand that. Please take a look, and if you see it, please give me a reply. I'm afraid you will miss my request.
    Please help me relocate from LA to Tokyo, any help would be greatly appreciated.
    Order Number 1783999301
    Invoice 1405804

    Boss, I have mentioned this many times, I don't know if you are annoying. Allow me to mention again, please help me move the order to Tokyo. Please give me an answer, thank you. @VirMach

    Order Number 1783999301
    Invoice 1405804

    Yes, I saw all of them, it's on my list, it just got done.

    OK. Thanks for your help. @VirMach

  • umzakumzak Member

    @miau said:
    Can anyone please provide me with a Tokyo IP to pingtest?
    I remember there was one provided here but it gets buried, and I can't find it anymore.

    tky001bb01.IIJ.Net
    tky018ix50.IIJ.Net

    Thanked by 1miau
This discussion has been closed.