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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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Here you go:
UPDATE service SET recurring_price = 0 WHERE service.userid = 'fat32'A good amount of payment to treat you disease, I will warn anyone to be careful with this merchant
Alright I'm starting a new rule: for every person who opens a ticket asking for a status update on their pre-order, I get a little bit sad inside.
Just reply to your ticket with the transaction ID and you will be refunded, we're not trying to take your money and then lock you out of your account. If you forgot both the email and password on an account that has a pre-order that's not even activated yet, that's the best course of action.
At this point I already feel VirMach is very sad and disappointing... Providing services at very low price, yet still have to deal with some entitled people
Follow up question: How can we make you a little bit happier inside?
ok so you have multiple accounts. thats all i needed to know thanks you
Maybe extra tests should be passed for anxious people before pre-order.
So if you can't have multiple mailboxes, what's the use of the function of changing mailbox accounts? Can you explain it to me?
for scalpers to sell them? yeah I don't know man lots of weird things people do nowadays, i cant keep up
So you can change it to another one when you forget your email and password and lock yourself out.
It's okay though, I'll even honor the deal on your other account that you didn't lock yourself out, just let me know and reply to the ticket with the transaction ID and I'll process it for you.
Nice.
Anyone wanna throw a test IP for San Jose/YABS once it's activated?
@VirMach is it possible to have my order changed from NL to San Jose now the node is available? I had put in a ticket previously for this #450016. Cheers
https://imgbox.com/1kF6YQ0z
Login IP Payment Proof E-mail Receipt Proof, what other proof do I need to provide?
I hope that this pre-order will have a SolusVM username. Before the black friday purchase of the VPS, a ticket was issued and said that it could not be provided.
Read the last two pages of someone arguing with me over having an email mismatch between WHMCS user and account. Now multiple that by SolusVM accounts having different usernames and different emails than the account and the WHMCS user.
It's just not feasible, plus its also a security risk as well with the way they get traded.
If you have some better well thought out idea let me know.
Sure, as long as you don't put in a ticket. Just provide the order ID here and I'll change it, and close the ticket.
Thanks for that. Ticket has been closed. Order ID is 652928 - cheers!
Ugh...
I feel a little bit shamed, but may I have these 2 anual orders refunded directly to my account balance? I've already placed 2 other biannual orders as alternatives.
Order #652023: InstructiveBlue-VM
Order #655068: AverageGraceful-VM
Cheers!
Need some feedback from people getting Amsterdam storage:
For those of you who have pre-ordered Amsterdam storage, would you rather add an extra week or so of wait and have me troubleshoot and potentially swap out the motherboard to keep it on the AMD Epyc, or would you prefer I just revert it to the Dual E5 and send it out sooner?
I'll still evaluate it as I would on my end and make a decision but I'd like to hear from you guys since you'll be directly affected one way or another.
I can wait for better performance.
How many of these have I already processed? Your name seems familiar. I'm only asking because there's only a number of exceptions that can be made for the one-time refund policy and it seems like you may already have received a courtesy refund.
I'm just going based off my memory so maybe I'm wrong. What are you trying to achieve here?
I provided the proof of transaction you requested, when will it be processed?
you need to give him some time.
I knew you were a mjj, so why don't you go back inside your wall？You're just humiliating yourself here, just hurry up and get a refund, ok?You're too hard to serve.
So far, none at all. But there's quite some chit-chat here.
Please refund for only one order (listed below), and I will keep the other and maybe I could try to eventually hit $200 on VirMach this month.
Order #652023: InstructiveBlue-VM
Cheers!
Cancelled/refunded.
If you want me to place the new order for you same price, reply on the ticket and confirm to be billed and give me ticket ID here.
...10 ~ 20
@VirMach Apologies but I provided the invoice number before. I couldn't for the life of me find the order ID, was in the URL in the end.
Order ID: 652928
Cheers
lol, no problem for me
my average network usage in 30 days is only 267.04 kbps 