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Webhorizon's long support response time
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Webhorizon's long support response time

jason5545jason5545 Member
edited March 2022 in Providers

A week ago, I bought their OPENVZ vps, and open a ticket, inquiry about the bandwidth situation, till now still no reply from them, I tried tickets system, telegram, and even LET's PM , none of them got replied.
Don't know what happened to @WebHorizon . is anyone having similar issues?
I also used their 48 hours refund period, because of it, which I created within the timeframe, and still, nothing replied yet
Their VPS performances are good, but I'm still waiting for their support level to catch up.

Comments

  • DPDP Administrator, The Domain Guy

    He's traveling I believe.

    Thanked by 1jason5545
  • jason5545jason5545 Member
    edited March 2022

    @DP said:
    He's traveling I believe.

    He seems still signing in to LET till some time ago, nothing harsh, but he still can reply to me "I'm traveling, please give me some time" or just even a simple I am busy, is better than nothing. IMHO

  • DPDP Administrator, The Domain Guy

    Set your expectations right and you won’t be disappointed.

    It’s the weekend so he’ll probably reply to you on Monday.

    Thanked by 2jason5545 Ympker
  • he will be back on monday

    Thanked by 2Ympker jason5545
  • YmpkerYmpker Member
    edited March 2022

    I am sure he will reply in due time :) If you are not loosing millions rn, I wouldn't worry so much. As others said, he's probably travelling right now.

    Thanked by 1jason5545
  • jason5545jason5545 Member
    edited March 2022

    @budi1413 said:
    he will be back on monday

    Where did you guys saw that he's traveling? Just to make sure I didn't missed anything. If I knew he is traveling, i wouldn't make this post.

    @Ympker said:
    I am sure he will reply in due time :) If you are not loosing millions rn, I wouldn't worry so much. As others said, he's probably travelling right now.

  • @jason5545 said:

    @budi1413 said:
    he will be back on monday

    Where did you guys saw that he's traveling? Just to make sure I didn't missed anything. If I knew he is traveling, i wouldn't make this post.

    @Ympker said:
    I am sure he will reply in due time :) If you are not loosing millions rn, I wouldn't worry so much. As others said, he's probably travelling right now.

    https://talk.lowendspirit.com/discussion/comment/82627/#Comment_82627

    Thanked by 1jason5545
  • jason5545jason5545 Member
    edited March 2022

    @budi1413 said:

    @jason5545 said:

    @budi1413 said:
    he will be back on monday

    Where did you guys saw that he's traveling? Just to make sure I didn't missed anything. If I knew he is traveling, i wouldn't make this post.

    @Ympker said:
    I am sure he will reply in due time :) If you are not loosing millions rn, I wouldn't worry so much. As others said, he's probably travelling right now.

    https://talk.lowendspirit.com/discussion/comment/82627/#Comment_82627

    Uh, I should check LES first. Thanks, bro. And sorry to @WebHorizon , didn't mean to bother you. I will wait. Sincerely apologize.

    Thanked by 2Ympker tototo
  • Non dramas are boring

    Thanked by 2edip jason5545
  • Well. He's only traveling right now unlike some provider here that's been traveling 24/7.

    Thanked by 2bulbasaur jason5545
  • jason5545jason5545 Member
    edited March 2022

    @vyas11 said:
    Non dramas are boring

    I'm a nice guy. Also a normal person, instead of an artist. Unlike some "talent" people here. Sorry for let you down, popcorn isn't available here. :D

    @foitin said:
    Well. He's only traveling right now unlike some provider here that's been traveling 24/7.

    Haha, very true. 🤣

    Thanked by 1bulbasaur
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