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How long waiting is normal for kimsufi "server preparation and set up" ?
Hello,
I've ordered a dedicated server from Kimsufi KS-15 on Feb 25th, order status is still at "Server preparation and set up" .
I've opened a ticket, but no reply has been given.
How long waiting is normal, or if this situation is abnormal, how should I contact them ?
Thanks,
Comments
If there is no stock, there is no stock.
Its old hardware, wait.
I am waiting since 25 days for a refund, I already told them I will send the russians if they don't comply.
Congratulations. Your waiting period has been doubled.
Congratulations. Your waiting period has been tripled.
Congratulations. You have been penetradet.
maybe 14 days
@arda -- I have an open ticket with them for few months now and they seem to reply exactly around ~20 days after my last ticket update. And if I update the ticket asking for updates, that seems to reset the '20 days' .. may sound crazy, but that is the pattern I started noticing.
So, i now no longer update the ticket asking for updates. !
Thank you for contacting LET support. Your waiting period has been extended indefinitely.
omg low quality trolls lol.
I genuinely was asking about your experience and how long it took for your cases. All of the servers I got were ready to deploy. Thanks everyone who tried to answer seriously.
Yes, we may be lowend trolls. You are, however, also a lowend poster.
We all are high quality lowend trolls in a way
We'd like to let you know that we do not troll indiscriminately.
You were chosen for a reason.
If they have it then it’s provisioned immediately but if they don’t then good luck
Well, turns out, just asking where the refund is, does not return any results, except "its in progress".
Who could have thought.
I needed to pull up the russians aka dispute, out of the sudden, they acknowledged they never send the refund.
What did I just do the last weeks, fucking hell OVH, seriously?!