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Fatal error in Advin Server Control Panel

FranzkafkaFranzkafka Member
edited December 2021 in General

I have used Advin Servers for a while and everything is good.I have two server and one is applied for cancellation and deleted.The other one still active.

Today I login into my control panel and found that the deleted server still accessible and I can reinstall os with new password.After reinstall I can login in this server By SSH!

it is ridiculous.You should fix it immediately my boss🙃

Edit:Advin fixed it immediately.Quick response and nice attitude.

Comments

  • AdvinAdvin Member, Host Rep

    This has been resolved, please open a ticket next time :)

    Looks like the billing system didn't properly remove the server for some reason.

    Thanked by 1Franzkafka
  • Welcome to LowEndSupport, your ticket ID is #69420
    Your reinstalls have been doubled.

  • @Advin said:
    This has been resolved, please open a ticket next time :)

    Looks like the billing system didn't properly remove the server for some reason.

    No offence my boss.Just ensure no one can abuse your servers even unpaid😊

  • @henix said:
    Welcome to LowEndSupport, your ticket ID is #69420
    Your reinstalls have been doubled.

    kinda funny Dude.Are U serious?

  • thanks for posting..... your fatal errors have been doubled.

  • ErisaErisa Member
    edited December 2021

    @Franzkafka said:

    @Advin said:
    This has been resolved, please open a ticket next time :)

    Looks like the billing system didn't properly remove the server for some reason.

    No offence my boss.Just ensure no one can abuse your servers even unpaid😊

    If you want a problem to not be abused, putting it in public view achieves the exact opposite. A private ticket gives a faster response and ensures the information never gets public to be abused.

    Thanked by 3OhJohn CloudV TODO
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