Black Friday 2020 - NVMe and Storage deals - deploy worldwide

danceswithpugs · December 2020

@IntelliMiner said:

@hosthatch said:
We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

Thank you for placing an order with us in our Black Friday 2020 promotions.

You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

Thank you for your understanding.

I haven't received this email (I ordered an all-location combo package), should I be worried?

You aren't alone.

kzed · December 2020

9 out of 12 servers already delivered. really happy with the performance. also i opened a ticket today regarding missing ipv6 and everything was resolved within 2 hours. 👌

the_doctor · December 2020

@default said:
Multiple hours between replies. Customers seem happy now. Slowly, this thread is now reaching a state of entropy.

Sad, isn't it? I am extremely happy with my VPS's - now I just wish I bought more.

FrankZ · December 2020

Having fully read the HostHatch TOS and AUP I would like to compliment the writer. Although at first glance it may appear to overly cover HostHatch from bad actors as customers and everything else under the sun. It also appears to bind HostHatch to the confidentiality of any proprietary or confidential data that I may have on their servers. Very few providers on LET make this commitment explicitly. Well done.

jokotan · December 2020

to detect and track nfs fraudulent attempts to login to your storage seems it's possible to enable logging with rpcdebug -m nfsd -s auth on server (then search e.g. /var/log/messages, /var/log/syslog, etc. depending on your distro). When per user separated network will be available with rpcdebug -m nfsd -c all it's possible to disable all logs

K4Y5 · December 2020

@hosthatch any specific reason 2G RAM NVMe VMs are on 10G, while VMs with 8G RAM are on 1G? Is it totally random? A bunch of VMs of mine are 1G, while the rest are on 10G.

noexittv · December 2020

What happend to the Ubuntu 20.04 template? I'm sure I saw it a few days ago, but now there's only Debian 10 and Ubuntu 18.04... What?

chocolateshirt · December 2020

@noexittv said:
What happend to the Ubuntu 20.04 template? I'm sure I saw it a few days ago, but now there's only Debian 10 and Ubuntu 18.04... What?

You can update ubuntu 20.04 from 18.04, the process would take less than 15 minutes..

default · December 2020

There is also the option of custom ISO uploaded.

chocolateshirt · December 2020

@default said:
There is also the option of custom ISO uploaded.

I am afraid it will be a more complicated solution especially when setting IPv6.

coolgoole · December 2020

@kzed said:
9 out of 12 servers already delivered. really happy with the performance. also i opened a ticket today regarding missing ipv6 and everything was resolved within 2 hours. 👌

How to apply for ipv6

tetech · December 2020

@coolgoole said:

@kzed said:
9 out of 12 servers already delivered. really happy with the performance. also i opened a ticket today regarding missing ipv6 and everything was resolved within 2 hours. 👌

How to apply for ipv6

https://www.arin.net/resources/guide/ipv6/first_request/

coolgoole · December 2020

https://hetrixtools.com/ Blacklist Monitor ////There are two problems
https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test
https://scamalytics.com/ why is it like this

MagicalTrain · December 2020

@coolgoole and you post your question here because we are @hosthatch 's support desk?

coolgoole · December 2020

@MagicalTrain said:
@coolgoole and you post your question here because we are @hosthatch 's support desk?

ok

aj_potc · December 2020

@coolgoole said:

https://scamalytics.com/ why is it like this

This site's analyses seem highly suspect to me. Not sure I'd trust this as a reliable source for this kind of information.

wl4236820 · December 2020

@hosthatch said:
We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

Thank you for placing an order with us in our Black Friday 2020 promotions.

You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

Thank you for your understanding.

@hosthatch
Late delivery is not important, but I want to upgrade the VPS configuration and modify the location. Can you check my ticket? ticket#975036

tetech · December 2020

@wl4236820 said:

@hosthatch said:
We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

Thank you for placing an order with us in our Black Friday 2020 promotions.

You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

Thank you for your understanding.

@hosthatch
Late delivery is not important, but I want to upgrade the VPS configuration and modify the location. Can you check my ticket? ticket#975036

Maybe I recall incorrectly, but wasn't it said several times that location changes not allowed?

add_iT · December 2020

@kzed said:
9 out of 12 servers already delivered. really happy with the performance. also i opened a ticket today regarding missing ipv6 and everything was resolved within 2 hours. 👌

wow that fast

I opened ticket asking the same about IPv6 and waiting for 2 days but did not replied yet

MagicalTrain · December 2020

@tetech said:

@wl4236820 said:

@hosthatch said:
We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

Thank you for placing an order with us in our Black Friday 2020 promotions.

You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

Thank you for your understanding.

@hosthatch
Late delivery is not important, but I want to upgrade the VPS configuration and modify the location. Can you check my ticket? ticket#975036

Maybe I recall incorrectly, but wasn't it said several times that location changes not allowed?

That and why the fuck are people still posting ticket no. here?

This should be a captcha test. "Please prove youre not a bot. Did you post your ticket no. in the Hosthatch 2020 BF thread? yes/no"

Razza · December 2020

The reason they think the ticket is going to get expedition if they post it, the way I see it they will answer it when they get around to it.

dosai · December 2020

@K4Y5 said:
@hosthatch any specific reason 2G RAM NVMe VMs are on 10G, while VMs with 8G RAM are on 1G? Is it totally random? A bunch of VMs of mine are 1G, while the rest are on 10G.

I noticed the same.

yolo_me · December 2020

anecdotal experience but got a reply to my technical support ticket in 12 minutes. These guys won't hand hold you but they reply to legit issues/concerns.

DP · December 2020

@yolo_me said:
anecdotal experience but got a reply to my technical support ticket in 12 minutes. These guys won't hand hold you but they reply to legit issues/concerns.

Goes to show that people should really make use of the processes in place rather than using the forums for support and billing related inquiries/issues.

They have more people to monitor and deal with tickets compared to forums where it's usually just 1 person, and in HostHatch's case, it may be 2.

Unixfy · December 2020

Just got my box in London, only 8 more boxes left now

DP · December 2020

@Unixfy said:
Just got my box in London, only 8 more boxes left now

Slowly but surely

Falzo · December 2020

@Unixfy said:
Just got my box in London, only 8 more boxes left now

it's fast my man!

# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2020-12-07                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Fri Dec 11 17:57:44 GMT 2020

Basic System Information:
---------------------------------
Processor  : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
CPU cores  : 2 @ 2999.960 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM        : 7.8 GiB
Swap       : 1024.0 MiB
Disk       : 38.4 GiB

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 225.13 MB/s  (56.2k) | 1.80 GB/s    (28.2k)
Write      | 225.72 MB/s  (56.4k) | 1.81 GB/s    (28.3k)
Total      | 450.85 MB/s (112.7k) | 3.62 GB/s    (56.5k)
           |                      |                     
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 2.90 GB/s     (5.6k) | 2.90 GB/s     (2.8k)
Write      | 3.05 GB/s     (5.9k) | 3.09 GB/s     (3.0k)
Total      | 5.95 GB/s    (11.6k) | 6.00 GB/s     (5.8k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed     
                |                           |                 |                
Clouvider       | London, UK (10G)          | 3.52 Gbits/sec  | 3.64 Gbits/sec 
Online.net      | Paris, FR (10G)           | 966 Mbits/sec   | 1.51 Gbits/sec 
WorldStream     | The Netherlands (10G)     | 5.52 Gbits/sec  | 1.42 Gbits/sec 
Biznet          | Jakarta, Indonesia (1G)   | 797 Mbits/sec   | 40.9 Mbits/sec 
Clouvider       | NYC, NY, US (10G)         | 2.46 Gbits/sec  | 482 Mbits/sec  
Velocity Online | Tallahassee, FL, US (10G) | 177 Mbits/sec   | 818 Mbits/sec  
Clouvider       | Los Angeles, CA, US (10G) | 1.32 Gbits/sec  | 650 Mbits/sec  
Iveloz Telecom  | Sao Paulo, BR (2G)        | 139 Mbits/sec   | 646 Mbits/sec  

Geekbench 5 Benchmark Test:
---------------------------------
Test            | Value                         
                |                               
Single Core     | 645                           
Multi Core      | 1258                          
Full Test       | https://browser.geekbench.com/v5/cpu/5278131

edit: hmm, somethings off with vanilla? weird formatting for the < pre > tags ...
edit2: lol found it... don't have < 3 smiley somewhere before it (opentag) 🤦‍♂️🤷‍♂️😂

JamesF · December 2020

Just got our london one.... but it won't boot???

Falzo · December 2020

@JamesF said:
Just got our london one.... but it won't boot???

just reinstall it once to the system you want and wait a few minutes for the reinstall to finish.

JamesF · December 2020

did that..... just says 'stopped'

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