Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop

Categories

In this Discussion

Home › Offers
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

Black Friday 2020 - NVMe and Storage deals - deploy worldwide

1…109110112114115…151

Comments

  • UnixfyUnixfy Member

    @sirluis said: @hosthatch server was not provisioned yet, reached 7 days last monday. No dedis available?

    Please read https://www.lowendtalk.com/discussion/comment/3176710/#Comment_3176710

    Thanked by 1sirluis
  • sirluissirluis Member

    @Unixfy said:

    @sirluis said: @hosthatch server was not provisioned yet, reached 7 days last monday. No dedis available?

    Please read https://www.lowendtalk.com/discussion/comment/3176710/#Comment_3176710

    tks

  • jokotanjokotan Member
    edited December 2020

    @hosthatch said:

    I think even the larger players like DigitalOcean did it this way but moved to isolation per customer an year or two ago.
    We are going to do that in Q1 2021.

    Wow, I will really wait for this isolation. It will be with the same ips or will need to be reconfigured?

  • jokotanjokotan Member
    edited December 2020

    After internal ip has been assigned must new virtual interface appear after reboot? I thought to get new ens4 Virtio net controller with its own mac address, but do not see it.

  • Daniel15Daniel15 Veteran

    @jokotan said:
    After internal ip has been assigned must new virtual interface appear after reboot? I thought about appearing new ens4 interface with its own mac address, but do not see it

    You probably need to completely shut down then start up again. A soft reboot probably isn't sufficient.

    Thanked by 1jokotan
  • brueggusbrueggus Member, IPv6 Advocate

    @Daniel15 said:

    @jokotan said:
    After internal ip has been assigned must new virtual interface appear after reboot? I thought about appearing new ens4 interface with its own mac address, but do not see it

    You probably need to completely shut down then start up again. A soft reboot probably isn't sufficient.

    This. I could even imagine you need to do a reinstall or configure the second interface manually. AFAIK SolusVM does not fiddle around with the network config on KVM servers after the first install.

    Do you see a second interface in ip link or the boot log?

  • Daniel15Daniel15 Veteran
    edited December 2020

    @brueggus said: AFAIK SolusVM does not fiddle around with the network config on KVM servers after the first install.

    Yeah... Just manually configure it in /etc/network/interfaces IMO.

    There's a "Reconfigure networking" button in HostHatch's control panel that'll rewrite the config file for you (eg. /etc/network/interfaces on Debian) using SolusVM's feature for this, but I think it still assumes the device names are eth0 and eth1, which will break your network config on newer Linux kernels that use "Predictable Interface Names" (where it's ens3 and ens4 unless you disable net.ifnames which will revert to the old names).

    Thanked by 3brueggus zxxx dosai
  • jokotanjokotan Member
    edited December 2020

    @Daniel15 said:

    You probably need to completely shut down then start up again. A soft reboot probably isn't sufficient.

    Thank you! Solved with complete shutdown.

    @brueggus thanks for your attention to my problem. The problem was that reboot not help. It was necessary not to reboot, as I did, but to turn it off and on. They assign new network interface to vm as expected :+1:

    Oh, give me some time to configure and test it :-)

    Thanked by 1brueggus
  • Daniel15Daniel15 Veteran

    @jokotan said: turn it off and on

    It's the solution to all problems :)

    Thanked by 2plumberg TimboJones
  • SpeedTestSpeedTest Member

    Hi, I can't reinstall the OS to Derian 10 for a day in one of my VPS, I have been trying many OS and ISO installs but no luck. The reinstall function seems broken or so busy

    I can wait but than CP is broken or outdated or too busy at the moment

  • brueggusbrueggus Member, IPv6 Advocate

    @Daniel15 said:

    There's a "Reconfigure networking" button in HostHatch's control panel that'll rewrite the config file for you

    So, after ~5 years of being a SolusVM end user I finally know what that button is for. Thank you! <3

  • jokotanjokotan Member

    @SpeedTest I had the same problem. Need to shutdown server and wait while it will be in this status, then mount your iso and switch to ISO only boot. The main thing is to pause enough in each step

    @Daniel15 yeah. can confirm that it's working now :)

  • Daniel15Daniel15 Veteran
    edited December 2020

    @brueggus said:

    @Daniel15 said:

    There's a "Reconfigure networking" button in HostHatch's control panel that'll rewrite the config file for you

    So, after ~5 years of being a SolusVM end user I finally know what that button is for. Thank you! <3

    Yeah it's a dangerous button... Basically "blow away the entire config file (including any changes you made) and restore the default one". Some other providers seem to automatically do this at boot which drives me crazy. Many years ago I configured a Tinc VPN (back before WireGuard was around) in /etc/network/interfaces, then at next shut down + start the entire config disappeared. I learnt to drop my custom interface configs into /etc/network/interfaces.d/ directory instead :tongue:

    I wish it behaved more like Ansible... Just ensure the correct pieces of the config are in there (all the IPs are there, netmask is correct, gateway is correct), and don't touch anything else.

    Thanked by 3brueggus webcraft Chronic
  • SpeedTestSpeedTest Member

    @jokotan said: I had the same problem. Need to shutdown server and wait while it will be in this status, then mount your iso and switch to ISO only boot. The main thing is to pause enough in each step

    it didn't worked for me, I have tried all the options and tricks

  • isunbejoisunbejo Member

    @jokotan said:

    @Daniel15 said:

    You probably need to completely shut down then start up again. A soft reboot probably isn't sufficient.

    Thank you! Solved with complete shutdown.

    @brueggus thanks for your attention to my problem. The problem was that reboot not help. It was necessary not to reboot, as I did, but to turn it off and on. They assign new network interface to vm as expected :+1:

    Oh, give me some time to configure and test it :-)

    This, relax and go back
    Problem solved! :smiley:

  • dTQzBen8dTQzBen8 Member

    Hi all, I bought a 10TB server and just get it delivered. The email said:

    This server comes installed without an OS due to the disk size. You will have to mount an ISO, change the boot order and then shutdown/boot (not reboot) the server to boot from this ISO.

    And I can't reinstall OS by using "reinstall OS" button, it can't boot because "no such partition".
    Do I have to install manually by mounting ISO? Thanks in advance!

  • webcraftwebcraft Member

    @dTQzBen8 said:
    Hi all, I bought a 10TB server and just get it delivered. The email said:

    This server comes installed without an OS due to the disk size. You will have to mount an ISO, change the boot order and then shutdown/boot (not reboot) the server to boot from this ISO.

    And I can't reinstall OS by using "reinstall OS" button, it can't boot because "no such partition".
    Do I have to install manually by mounting ISO? Thanks in advance!

    If you read carefully what's stated in the email and multiple times here in this thread, yes. Install using the iso and format your partition table in gpt.

    Thanked by 1dTQzBen8
  • buzzyLETbuzzyLET Member

    @hosthatch Hi, I referred a friend of mine to your black friday sale and they haven't had their LA normal order VPS provisioned (or even in "finalizing") while I have had mine not only delivered but my upgrade questions answered while his ticket has been unanswered. It's putting me in a bit of an awkward position because I recommended you guys and you did provision my VPS..so my experience has been very different now than his. from what I understand everything should have at least been moved to finalizing and he opened the ticket 7 business days out. Should I PM you or someone else his order number? Thanks

  • RurikoRuriko Member

    @hosthatch
    So I'm in this situation where I have an existing vps and I have deposited money for the BF special on 28 Nov. The next day a new invoice was generated for the existing vps and the system auto paid by using the deposit I've made. I requested to get a credit refund cause that money was meant for the BF vps and I planned to cancel the current vps once the BF vps gets provisioned. Waited over 7 working days and ticket still hasn't been answered so I don't even know if I'm gonna get a credit refund. Now I've changed my mind I want to keep my existing vps for another month since it doesn't look like the BF vps is going to be delivered before the renewal date so I'm gonna make another deposit for the remaining cause that invoice for the existing vps auto deducted.

    My question is my stock still secured?

  • TimboJonesTimboJones Member

    @skorous said:

    @jokotan said: So, I'm fine without the rest.

    What you probably don't realize is that by saying tickets for modifications shouldn't be low priority is it's more important for you to have your internal IP than it is for me to get my server. I'm glad you're fine with that - I'm not.

    It would be better if they were enabled when provisioned, to prevent the needless tickets and manual labor that may take away from provisioning time. I can only guess they did this to prevent system load or something while everyone fills up their space.

    That being said, I'm sure they are multitasking and some people working on provisioning and others processing tickets to ensure everyone is always busy.

    For me, internal IP would have saved hours and hours and about 600GB of bandwidth, so we're all missing out for something we expected from the start.

    Thanked by 1pbx
  • coolgoolecoolgoole Barred

    @hosthatch said:

    @Chocoweb said:
    I understand that the response of my non-free-upgrade order will be delayed but will it be proceeded before 2021?

    Yes, very likely over this weekend, by which we plan to finish all provisioning :)

    I will keep using it.
    Do I need to reinstall to upgrade vps in the future?
    Is there a snapshot

  • dosaidosai Member

    @Daniel15 said:

    @jokotan said:
    After internal ip has been assigned must new virtual interface appear after reboot? I thought about appearing new ens4 interface with its own mac address, but do not see it

    You probably need to completely shut down then start up again. A soft reboot probably isn't sufficient.

    A small note, I had to shutdown and start then again reboot to get it working.

  • IntelliMinerIntelliMiner Member
    edited December 2020

    @hosthatch said:
    We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

    Thank you for placing an order with us in our Black Friday 2020 promotions.

    You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

    We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

    We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

    Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

    This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

    Thank you for your understanding.

    I haven't received this email (I ordered an all-location combo package), should I be worried?

  • tetechtetech Member
    edited December 2020

    @IntelliMiner said:

    @hosthatch said:
    We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

    Thank you for placing an order with us in our Black Friday 2020 promotions.

    You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

    We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

    We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

    Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

    This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

    Thank you for your understanding.

    I haven't received this email (I ordered an all-location combo package), should I be worried?

    If your combo included the new locations, then the target is (and always was) end of year, see a couple of pages back for clarification on that. If your combo is for the 10 old locations then they should at minimum be in the "finalising" state; if not then you were invited to make contact about getting it unstuck.

  • IntelliMinerIntelliMiner Member

    @tetech said:

    @IntelliMiner said:

    @hosthatch said:
    We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

    Thank you for placing an order with us in our Black Friday 2020 promotions.

    You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

    We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

    We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

    Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

    This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

    Thank you for your understanding.

    I haven't received this email (I ordered an all-location combo package), should I be worried?

    If your combo included the new locations, then the target is (and always was) end of year, see a couple of pages back for clarification on that. If your combo is for the 10 old locations then they should at minimum be in the "finalising" state; if not then you were invited to make contact about getting it unstuck.

    Thanks. It includes the new locations. So they will all be deployed at the same time? I thought the old locations would get deployed first. Good news is I'm not in a hurry.

  • tetechtetech Member

    @IntelliMiner said:

    @tetech said:

    @IntelliMiner said:

    @hosthatch said:
    We'll shortly send out an email to all customers with delayed deliveries. Sharing it here for the record.

    Thank you for placing an order with us in our Black Friday 2020 promotions.

    You currently have one or more pending servers in your account. While we promised a 7 working days delivery time, we were not, unfortunately, able to keep this promise for all of the customers who ordered new servers.

    We are changing the ETA of your service delivery to 14th December, 2020. This gives us a few more days to provision your server in a way that we feel more comfortable with as we are still processing pending servers in small batches, rather than one single go which can create unexpected issues. It is likely that you will get your new server in the next few hours, but it is also likely that it might take up till Monday. Due to the volume of the servers involved, we cannot give you an exact time. But we can promise you that it will not take more time than Monday.

    We understand that this delay may be inconvenient and as such, will provide you with a full refund and an apology, should you no longer want to proceed with creating these new servers after having waited for 7 working days. We do however hope that you will give us a few more days to get you up and running.

    Please do not hesitate to reach out if we can provide any assistance, but please note that we will not be able to entertain requests for faster deliveries. We are already doing the best we can, and cannot give priority to one customer over another.

    This email does not apply to pre-orders in Milan, Madrid and Hong Kong, which have an ETA of 31st December. We do not expect any delays on that ETA.

    Thank you for your understanding.

    I haven't received this email (I ordered an all-location combo package), should I be worried?

    If your combo included the new locations, then the target is (and always was) end of year, see a couple of pages back for clarification on that. If your combo is for the 10 old locations then they should at minimum be in the "finalising" state; if not then you were invited to make contact about getting it unstuck.

    Thanks. It includes the new locations. So they will all be deployed at the same time? I thought the old locations would get deployed first. Good news is I'm not in a hurry.

    You can go back a few pages and read the exact comment if you'd like, but it was along the lines that deploying them at the same time is "preferred".

    I guess deploying a bundle at different times raises some questions (like what is the bundle renewal date), probably nothing disastrous.

    Thanked by 1IntelliMiner
  • jokotanjokotan Member

    @Ruriko said:
    The next day a new invoice was generated for the existing vps and the system auto paid by using the deposit I've made.

    the option to auto-renew VPS or not will be a good panel addition. Like any domain panel does for domains.@hosthatch

  • nobizzlenobizzle Member

    Hey guys,

    nice to see so many new customers and old customers with new (awesome) BF deals. I opened up a ticket on BF which was put "on hold" shortly after first contact. I still did not get a reply from the support team for about one week now and it feels like i wont be able to get hold of one of the new offers. what can i do to get a response of the support team?

    best regards
    nobbi

  • tetechtetech Member

    @nobizzle said:
    Hey guys,

    nice to see so many new customers and old customers with new (awesome) BF deals. I opened up a ticket on BF which was put "on hold" shortly after first contact. I still did not get a reply from the support team for about one week now and it feels like i wont be able to get hold of one of the new offers. what can i do to get a response of the support team?

    best regards
    nobbi

    It depends what your ticket was about. If it is just asking something already answered, then it was said that these are lowest priority and you get a reply in a week or two, so the answer is "wait". Similarly, if it was asking for something free, stacked, custom, etc. then this is considered after everything else is deployed so do not expect a reply until at least Monday. In these cases you cannot accelerate a response.

  • defaultdefault Veteran

    Multiple hours between replies. Customers seem happy now. Slowly, this thread is now reaching a state of entropy.

    Thanked by 5FrankZ the_doctor Unixfy Ouji azeem
Sign In or Register to comment.